Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

view:  full / summary

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM Comments comments (11246)

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling th...

Read Full Post »

Near the end of the turning year: the making of everyday magic

Posted on December 5, 2018 at 7:35 AM Comments comments (4002)

As 2018 gets ever darker and the end of the year approaches I'm reflecting - as all of us do at these moments - on what 2018 has brought and 2019 might hold in store.  It's been a busy year - or as busy as I want it to be!  I chair 2 Local Safeguarding Children Boards.  Both are striving to get partners to see the wisdom of ensuring children'sand young people's issues, needs, wishes, dreams and vulnerabilities are addressed as early as possible, not late and at crisis points.&#...

Read Full Post »

Less a blog. More a rant.

Posted on November 14, 2018 at 6:25 AM Comments comments (3918)

I'm at the National Children and Adults Services Conference in Manchester. So - as every year - are many hundreds of people - senior Officers and Elected Members from local government, Public Health and other parts of the health and policy landscape, inspectorates, companies with ideas and solutions to sell.  Nearby in the city is another conference looking - from front line and other perspectives - at the future of social care, from my reading of the programme fairly heavily about adult...

Read Full Post »

Life's many lessons and how they might be learned

Posted on November 11, 2018 at 12:15 AM Comments comments (14100)

I've had one of those intensely busy autumns that sometimes come one's way.  It has made me ever more mentally and emotionally agile as I move from setting to setting, tuning into each organisation's wave length, constantly adjusting what I think I'm being asked for so it matches what that client, that day, actually wants or needs.  And in every setting, with every group of people I've been working alongside, I have felt myself being challenged to learn. ...... And learn. ...... And...

Read Full Post »

Memories and the rights of unusual suspects

Posted on October 2, 2018 at 7:00 AM Comments comments (11419)

Memories and the lifelong lessons they evoke are powerful influences.  43 years ago this week, I was dropped off at my Cambridge college by my parents - who then drove home, over nearly 4 hours, in an emotionally charged silence, too upset to speak until they were home and dry.  My twin brother and I were my family's first to go to university - and we chose 2 at opposite sides of England, separated full-time for the first time since we were born.  I remain convinced, decades la...

Read Full Post »

On leaders and leadership

Posted on August 15, 2018 at 6:55 AM Comments comments (7295)
I am lucky that I get to spend a lot of my working life with leaders, supporting them in their work and being able, at close quarters, to watch how willing followership and clear-eyed leadership interact to good effect for the organisations concerned. I'm well aware others have said and are still saying versions of what I'm saying here, in published texts used in management and leadership training, or filling the shelves of airport bookshops and leaders' e-reading lists. But I find strong ... Read Full Post »

A spontaneous community

Posted on February 25, 2018 at 10:15 AM Comments comments (2739)
About 10 days ago my far better other half and I went for a walk around one of our favourite haunts, a local country park with long footpaths and edges that overlook the Thames Estuary as well as stretches of countryside. It's a busy place, with play areas and family activities in abundance. We were in the middle of the half term break so the play areas, visitor centre, cafes and carparks were busy and families, couples, individuals, people walking their dogs and spending time together were ev... Read Full Post »

We wait. But we are not holding our breath!

Posted on February 4, 2018 at 2:25 PM Comments comments (4871)
The Local Government Finance Settlement is due any day. It will be confirmed to an already-struggling local government community after exchanges of incredulity about mistakes in the draft version. The anticipation of its arrival is matched by dire warnings. Integration between adult social care and health is still not assured, and there are continuing misunderstandings between Health and local government bodies within that slow and painful process. Children's social care services face a major ... Read Full Post »

All change?

Posted on November 29, 2017 at 7:35 AM Comments comments (2920)
As a vital part of what I do, since January this year I chair an ever-improving Local Safeguarding Children Board. Its remit is to hold everybody who works with children, across a complex locality, to account for how well they ensure children and young people are championed, listened to, supported and kept safe from all that the 21st century throws at them And then, if there is a crisis or a failure, to review what happened fearlessly and forensically, on an evidenced basis, so all partners can... Read Full Post »

Rallying to a cause: Minister, listen up!

Posted on October 12, 2017 at 1:20 PM Comments comments (3112)
The National Children and Adults Services Conference in Bournemouth this week has had a distinct flavour of people accepting that they of all people know what they're doing, having answers to many of the questions they face whilst trying to do ever more with ever less. I have sensed, seen and heard sector leaders, across children's and adults services alike, squaring their shoulders, discussing immense and complex problems and finding creative, workable solutions - both with each other, and if ... Read Full Post »

It's about social justice, really!

Posted on October 12, 2017 at 10:40 AM Comments comments (3184)

I've taken up my opportunity as an Associate to be with ADCS for the second 24 hours of its conference in Manchester.

We were struck into deep reflection yesterday by the "lived experience" testimony of Kerry Littlewood, a care leaver and powerful advocate for services working with women who have repeatedly had children taken from them into care as babies. She challenged us: surrounding a woman with teams of professionals when she's pregnant, then taking the baby and disappearing, only...

Read Full Post »

So: Now what? Shall we ask the young?

Posted on June 9, 2017 at 9:50 AM Comments comments (2496)
Well now. Here we all are, jaws no longer on the floor, less than 24 hours after what wasn't supposed to be possible, or wouldn't happen. The calculators whir away and much air is expended on what a working majority looks like; who could hold the upper hand; what a coalition that isn't a coalition, just an agreement based on expediency and convenience, could mean for us all. Commentators wonder what suddenly combining two types of conservative unionism, miles apart in many of their stances on... Read Full Post »

All together in a merry dance.

Posted on April 18, 2017 at 10:30 AM Comments comments (12922)
Have you ever been to a barn dance? You know, where somebody at the front calls the dances and you stumble all over the floor until suddenly it comes right and you dance round once more smiling, just as the music winds down? It feels a bit like that this afternoon. I'm not sure why we're dancing, let alone what the tune is meant to be. And I can't help wondering if we actually have the time to dance right now. Somebody called out to me around 10 am when I was deeply embroiled in something. T... Read Full Post »

Mutual Professional Mischief: it's complex, not chaotic

Posted on March 21, 2017 at 10:10 AM Comments comments (1647)
I have lost count of how many times people looking at current issues of politics, economy, service design and delivery, sigh and say "it's chaos isn't it?" Well ...... actually? no. It's multi-layered and can be very complex. Chaos is different. Chaos is often explained using a now-well-known image. People say it's the un-foreseeable effect, the thing that comes flying in from left field and knocks everything off kilter. The beat of a butterfly's wings in a rainforest in Brazil that someho... Read Full Post »

How fragile we are

Posted on March 3, 2017 at 8:10 AM Comments comments (2630)
My work takes me into places where struggles are considerable, solutions few, resources scarce, and people determined to make positive differences in others' lives. I am always struck by the resilience of the human spirit in the workforce and those they serve; and at the same time, by the fragility of some lives when it's clear the services I work with are needed. I meet some truly remarkable professionals wherever I work. They are dedicated, emotionally connected to what they do, to the p... Read Full Post »

work-work, busy-busy,chop-chop, bang-bang

Posted on January 16, 2017 at 6:45 AM Comments comments (1631)
This business having just turned 6 months old it appears it's breaking even, much to my surprise. I'm also breaking rules I'd once thought experience had taught me to obey. I wonder when I decided that winding-down time at the end of a long day or a longer week was unnecessary.... When I stopped needing to switch off the machine and gaze at the weather through the window, or even to get out into it, foul as it may be in January. ..... When I stopped needing to allow time for travelling and f... Read Full Post »

Day 2: the game's afoot!

Posted on November 3, 2016 at 6:10 AM Comments comments (2235)

Enough now of the Shakespearian references. This morning has seen us treated to the Opposition's lines on some of the issues still burning holes in the fabric of strategic thinking and action: policy, ownership, agency, service planning, delivery and effectiveness. Trenchant critiques abound: of the current Children and Social Work Bill, the change in government direction over forced Academisation and all it would have meant had it gone through; the folly, pereceived or real, of legislating i...

Read Full Post »

Gathering clans and clouds: Lay on, Macduff!

Posted on November 2, 2016 at 10:15 AM Comments comments (3007)

Day 1 of the National Children's and Adults' Services Conference (#NCASC2016.) This is the annual think and reflect, connect and learn, challenge and think deeply gathering of policy and practice in these vital service areas. We have had strong and nicely linked inputs, gauntlets thrown and challenges laid down.  Oddly, I find myself reflecting in a different way as reps from these areas of service settle into our debates, coming as they do from environments hard pressed by austerity, st...

Read Full Post »

4 rice pudding and a ceilidh ......

Posted on October 14, 2016 at 5:20 AM Comments comments (2377)

I recently turned 60. As always when a significant number rolls around there has been some introspection, not least given how, apparently, turning 60 makes a new "me" appear.  The letterbox has brought some fascinating materials. I have also found my behaviour changing.  

"Me-directed" behaviours first.  I bought a senior rail card. So: if you want to meet me let's time it so I get on a train after 9:30 in the morning because then I save 30% -  but only if I hang aro...

Read Full Post »

The circus is in town!

Posted on September 19, 2016 at 6:05 AM Comments comments (4877)
Back to it! Shiny new school uniforms, a change of all our clothing and footwear towards the coming autumn, too may apples coming off the trees to keep up and a scramble for recipes to use them, updated software on your phone and computer, new colleagues in familiar settings, the leaves falling into foggy mornings and ever shorter, ever crisper autumn days. Change is with us, as ever. The season's change theme is there in the bigger arena at its usual dizzying speed and ferocity for public... Read Full Post »

Rss_feed

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0