Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

work-work, busy-busy,chop-chop, bang-bang

Posted on January 16, 2017 at 6:45 AM
This business having just turned 6 months old it appears it's breaking even, much to my surprise. I'm also breaking rules I'd once thought experience had taught me to obey. I wonder when I decided that winding-down time at the end of a long day or a longer week was unnecessary.... When I stopped needing to switch off the machine and gaze at the weather through the window, or even to get out into it, foul as it may be in January. ..... When I stopped needing to allow time for travelling and finding the venue, between the assignment ending this evening at one end of the country and the one starting at breakfast time tomorrow 200 miles away. It fascinates and yet concerns me that, having stepped away from massive senior local government officer responsibilities some years back, and then eventually after five absorbing and successful years also stepping down as Children's Commissioner, I have not yet learned to be a bit less "never off-duty." Part of the cause must be down to my personality. It has been described to me as "a little bit driven, Maggie ......" more than once - or, to quote a piece of teacher training feedback many moons ago, "She was all right if you like laughing. But she was too b****y enthusiastic." And then it dawned on me. I am my own diary planner, organiser and PA. Nobody answers the phone and says "she's busy that day." Nobody says "did you take all your leave?" If there's a gatekeeper and energy minder, it's me. I became all those things during the year I recently spent as a busy Director with iMPOWER Consulting Ltd. But in an on-site team there, somebody would always say "shall we break and get lunch?" or "I don't know about you, but I could do with a walk around" or "That was a really long day, if we've covered the bases let's all come back fresh tomorrow." In the same way as in my consultancy now, there were ways of creating time as part of the rhythm of the work: to step aside from the bustle and do some hard thinking that would eventually crystallise into ideas to help a client move on. This "loneliness of the long distance thinker" stuff was then brought back into that team. However small it was, whatever else the people in it were doing, we planned in time to help each other to answer key, nitty gritty questions: "what's really going on here and why? what do the people here think is happening? where's the match? how do we advise them?" These questions are at the heart of any organisation, whatever its readiness to change. Though there's nobody saying such things to me now, in fact I carry a virtual team and their voices and questions around with me. Travelling those 200 miles between today's and tomorrow's clients, having constructed my diary so I have no leeway, I process what's been said and what people have avoided saying, moving my thinking on. It makes me readier for the next time I'm there. It's always about the journey - real or metaphorical - and the story. So: What am I concluding is needed by a client, compared and contrasted with what those working there think they need? Do they all think the same? Which wise people have I worked with before, who would put questions differently, see things I don't, suggest new ways of thinking to me and the client? What outcomes are we working towards? What further work is needed to make them likelier to come to fruition? Where are the bear traps and how can they be avoided? Such processing is vital if I'm not to be a hindrance to people with challenges to overcome who need additional thinking capacity from an external mind to help them get there. When I practise what I'm preaching and stop to think I realise this is how I have always operated: probing, questioning, reflecting back to those I'm working with, finding means to cut through organisational culture which can so often be characterised as, to quote an old children's TV character, "work-work, busy-busy, chop-chop, bang-bang." That act of cutting through lets us get to what needs attention. It can lead to framing the change that's needed. More than ever in my long career, the people I'm now meeting who are seeking my advice can do one thing or the other. EITHER they can be driven, busier than ever and indeed sometimes busy beyond enduring, striving to stretch thinner resources to cover gaps they would previously never have believed could appear in services they provide out of a deeply held vocation, a commitment to serve. OR they can take time aside to do the necessary thinking and change-shaping, finding out and testing what could be done differently, using what, persuading service users and staff of the need for change exactly how, when, to what purpose. They cannot do both at once. In these times, how the nation has responded to a NHS crisis many could see coming is interesting, however much it hurts to watch it unfold. It seems we are ever less prepared to say yes to a political discourse driven by "quick: you lot over there: it's broken, just fix it" mantras, given it wasn't the people doing the work who broke what needs fixing. There is push-back. There is hard evidence. There is challenge put forward not only by the staff being shouted at, but we others. The issue in the "what's really going on?" space is key here. The chances are slim that people who know what they are talking about can answer that question whilst also juggling life and limb, survive or fail, be solvent or go bust challenges. And so the work-work busy-busy chop-chop bang-bang noise and fury, the baying from the political sidelines by people who made it happen but won't pick up the pieces, face us all in the new year. But here's a glimmer of light. It feels, from what I read as I scan and think, as if 2017 could be the year when the do-ers push back against the shouters. I hope so. And I hope that those of who seek to help can encourage them to find both their voices, and a strong hand to turn off the shouty machine so they can plan for positive change.

Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

1631 Comments

Reply curry 5
9:20 PM on January 29, 2021 
I truly wanted to send a small word in order to say thanks to you for all of the remarkable pointers you are showing on this website. My extended internet research has now been paid with brilliant facts and techniques to write about with my pals. I 'd admit that many of us readers are very endowed to be in a very good website with very many special people with very beneficial ideas. I feel truly grateful to have used your webpage and look forward to some more brilliant minutes reading here. Thank you once more for all the details.
curry 5 http://www.curry5.us.com
Reply yeezy boost 350
9:19 PM on January 29, 2021 
I intended to create you that little bit of observation just to say thank you the moment again regarding the breathtaking basics you have documented on this page. It was quite unbelievably open-handed of you to deliver extensively precisely what many individuals could possibly have made available as an ebook to get some cash for themselves, even more so considering that you could have tried it if you decided. Those guidelines as well worked to be the great way to understand that some people have the same keenness just like my own to figure out a lot more concerning this matter. Certainly there are some more pleasant sessions in the future for folks who browse through your blog post.
yeezy boost 350 http://www.yeezy-350.us.com
Reply birkin bag
9:19 PM on January 29, 2021 
I want to express some appreciation to the writer just for rescuing me from this particular setting. After checking throughout the the web and coming across solutions which were not productive, I was thinking my life was done. Living without the presence of strategies to the issues you've resolved by means of your good short article is a serious case, as well as the ones which might have negatively affected my entire career if I had not come across your site. Your actual mastery and kindness in playing with all the things was tremendous. I don't know what I would've done if I hadn't come upon such a solution like this. I am able to at this point look ahead to my future. Thanks for your time so much for this skilled and effective guide. I will not think twice to suggest your web blog to anyone who desires care on this issue.
birkin bag http://www.hermesonlineshop.com
Reply lebron 17 shoes
9:18 PM on January 29, 2021 
I simply wanted to post a word to be able to express gratitude to you for the fabulous recommendations you are posting at this website. My incredibly long internet search has at the end of the day been compensated with reasonable facts and techniques to talk about with my classmates and friends. I would state that that we website visitors actually are undoubtedly blessed to exist in a very good website with very many outstanding individuals with beneficial opinions. I feel somewhat happy to have come across the webpage and look forward to tons of more thrilling moments reading here. Thanks a lot once again for a lot of things.
lebron 17 shoes http://www.lebron17s.us
Reply lebron shoes
6:20 PM on January 26, 2021 
I wanted to construct a simple note to appreciate you for the superb hints you are placing at this website. My prolonged internet research has at the end of the day been compensated with reasonable concept to talk about with my best friends. I 'd assert that most of us site visitors are definitely fortunate to dwell in a notable site with so many outstanding professionals with helpful tips. I feel quite blessed to have come across your entire web pages and look forward to plenty of more pleasurable moments reading here. Thank you again for all the details.
lebron shoes http://www.lebronjames.us.com
Reply kyrie 7
6:20 PM on January 26, 2021 
Thanks so much for providing individuals with an extremely wonderful opportunity to check tips from this website. It can be very awesome and as well , jam-packed with a good time for me and my office co-workers to search your site at the least thrice a week to read the newest tips you have. And definitely, I am always fascinated with the beautiful tactics served by you. Some two facts on this page are completely the most effective we have all had.
kyrie 7 http://www.kyrie-7.com
Reply supreme clothing
6:19 PM on January 26, 2021 
I want to show my respect for your kindness giving support to women who really want guidance on this particular subject. Your real dedication to getting the message up and down has been exceedingly beneficial and has in most cases enabled women like me to attain their aims. Your personal invaluable guidelines entails so much to me and extremely more to my peers. Thank you; from each one of us.
supreme clothing http://www.supremeclothings.com
Reply supreme new york
6:19 PM on January 26, 2021 
A lot of thanks for all your hard work on this web site. My daughter really likes engaging in investigations and it's easy to understand why. Most of us notice all of the dynamic means you create useful secrets on this web site and therefore foster contribution from other individuals on this subject matter plus my daughter is really discovering a lot of things. Take pleasure in the rest of the new year. You are always conducting a pretty cool job.
supreme new york http://www.supreme-clothings.us.com
Reply yeezy boost 350
6:19 PM on January 26, 2021 
Thanks for every one of your labor on this website. My niece really likes going through internet research and it is simple to grasp why. I notice all of the dynamic ways you offer good items on this website and as well cause response from other ones on the idea then our daughter is without a doubt being taught a lot. Take pleasure in the rest of the new year. You're the one performing a pretty cool job.
yeezy boost 350 http://www.yeezy-boost.us.com
Reply moncler
6:18 PM on January 26, 2021 
I would like to convey my gratitude for your kindness giving support to those who absolutely need guidance on the area. Your personal dedication to getting the solution all through had become amazingly significant and has consistently enabled ladies much like me to get to their dreams. Your entire invaluable recommendations can mean this much to me and somewhat more to my colleagues. With thanks; from everyone of us.
moncler http://www.monclercoat.us.com
Reply curry 7
6:18 PM on January 26, 2021 
I just wanted to develop a quick remark so as to thank you for the lovely guides you are writing on this website. My prolonged internet look up has at the end been compensated with high-quality suggestions to talk about with my family members. I 'd point out that many of us visitors actually are extremely endowed to exist in a notable place with so many outstanding people with very helpful secrets. I feel really blessed to have discovered your entire website and look forward to really more fun times reading here. Thanks a lot once again for everything.
curry 7 http://www.curry7shoes.us
Reply yeezy 350
6:17 PM on January 26, 2021 
My spouse and i ended up being very comfortable Albert managed to deal with his inquiry through your precious recommendations he had out of your weblog. It's not at all simplistic to just be giving out things that many some people may have been making money from. We acknowledge we need the writer to thank for this. The main illustrations you have made, the straightforward site navigation, the relationships you assist to create - it is most amazing, and it's really aiding our son in addition to our family imagine that this theme is thrilling, and that is incredibly fundamental. Thanks for the whole lot!
yeezy 350 http://www.yeezy350boostv2s.us
Reply lebron 15 shoes
3:16 AM on January 20, 2021 
I simply desired to thank you very much once again. I'm not certain the things that I could possibly have created in the absence of the type of aspects documented by you concerning my field. It became a fearsome case for me personally, nevertheless witnessing the specialized tactic you solved it forced me to jump for gladness. I will be happier for the work and then trust you recognize what an amazing job you're putting in educating people today via your web blog. I am sure you've never encountered all of us.
lebron 15 shoes http://www.lebron15.net
Reply supreme outlet
3:16 AM on January 20, 2021 
Thank you for each of your hard work on this web page. Kim loves managing research and it is obvious why. Most of us notice all of the lively tactic you offer simple solutions on the blog and inspire participation from people about this subject matter then my girl is without question discovering so much. Take advantage of the remaining portion of the new year. You are always conducting a superb job.
supreme outlet http://www.supremeclothingstore.com
Reply jordan 4
3:16 AM on January 20, 2021 
I simply had to thank you so much all over again. I am not sure what I might have made to happen in the absence of the type of strategies revealed by you regarding such question. Previously it was a real hard crisis in my opinion, nevertheless considering the very well-written way you solved that made me to leap with fulfillment. I'm just happier for this support and then sincerely hope you realize what an amazing job you are putting in instructing the rest with the aid of your website. I am certain you've never got to know all of us.
jordan 4 http://www.jordan4.us.com
Reply bape clothing
3:16 AM on January 20, 2021 
I together with my buddies ended up examining the best items located on your site and then all of the sudden I had an awful suspicion I had not thanked the blog owner for those strategies. These young boys happened to be totally very interested to read through all of them and now have in actuality been taking pleasure in them. Appreciate your really being simply kind and also for having this form of nice guides most people are really wanting to discover. My very own honest regret for not expressing gratitude to you sooner.
bape clothing http://www.bapes.us.org
Reply golden goose
3:16 AM on January 20, 2021 
I am writing to let you be aware of what a cool experience my friend's child undergone reading through your webblog. She discovered too many details, which included what it's like to have an amazing helping character to make other folks smoothly master certain multifaceted issues. You really exceeded our own desires. Many thanks for rendering these beneficial, trusted, educational not to mention unique guidance on your topic to Janet.
golden goose http://www.goldengoose-outlet.us.com
Reply steph curry shoes
3:16 AM on January 20, 2021 
Thanks a lot for providing individuals with such a splendid chance to check tips from this website. It is often very cool and as well , packed with a great time for me and my office mates to visit the blog at the very least thrice per week to read the fresh guidance you will have. And definitely, I am also at all times fulfilled considering the dazzling things you serve. Some two tips in this posting are certainly the finest we have all had.
steph curry shoes http://www.curryshoes.us.com
Reply supreme hoodie
3:16 AM on January 20, 2021 
I and also my pals were found to be reading the great helpful hints located on the blog and so then I had a horrible suspicion I never expressed respect to the web site owner for them. Most of the women happened to be as a result glad to read through them and have in effect surely been using those things. We appreciate you truly being well helpful and then for obtaining some amazing subject areas millions of individuals are really desperate to learn about. Our own honest regret for not expressing gratitude to sooner.
supreme hoodie http://www.supreme-clothings.us.com
Reply hermes belt
3:16 AM on January 20, 2021 
Thanks so much for giving everyone remarkably brilliant possiblity to read from this blog. It really is so pleasing and jam-packed with a good time for me personally and my office acquaintances to visit your web site particularly thrice weekly to read the latest guidance you have. Of course, I am also always contented with your striking tips and hints served by you. Selected two points on this page are certainly the most efficient we've ever had.
hermes belt http://www.hermesbelts.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0