Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

How fragile we are

Posted on March 3, 2017 at 8:10 AM
My work takes me into places where struggles are considerable, solutions few, resources scarce, and people determined to make positive differences in others' lives. I am always struck by the resilience of the human spirit in the workforce and those they serve; and at the same time, by the fragility of some lives when it's clear the services I work with are needed. I meet some truly remarkable professionals wherever I work. They are dedicated, emotionally connected to what they do, to the place, to the mission, to each other. I am humbled that my work adds to the sum of their thinking, reflection, and their work for their citizens. If they think I can't add to that, as I'm sure some do, they are kind enough to reserve judgement until the work is underway. They are then prepared to have robust forward thinking conversations about change as we work on their wicked issues. I add value because I come to their work with a professionalism and dedication equal to their own, but with none of their emotional ties to the place. Such ties do develop quickly though, and like many other consultants I know I give more to every client than we have formally agreed. My lifelong belief in and commitment to public service values translates into what we do together. In straitened financial times, services' ability to take on yet more in struggling citizens' lives, and to do it well with far fewer resources, means they - and therefore I - come face to face with the tenuous and difficult nature of some clients' lives. These localities are no different from those elsewhere. Whatever those sitting in the seats and walking corridors of power may persuade themselves is the case, services across local government, health, police, fire and rescue, criminal and family justice, the voluntary sector, ALL have searing countering evidence of realities on the ground. They are about families where the adults eat less so they can feed their children. About communities where there is little or no work, low or in the worst cases no incomes or personal resources, and a dearth of aspiration, get up and go, optimism about families' futures and likely fates. About services' time and resources used on picking up pieces, not creating the space to prevent crises and tragedy for those already living closest to the edge, whether or not services can stretch to manage prevention for the famous "just about managing." I am struck by the resilience, the commitment, the doggedness of work at the cutting edge of raw and unmediated need. Workers across partnerships are remarkable, because the people they reach out to serve are worn so thin: brittle with fatigue that they are angry as well as fragile. My occasional 3 a.m. moments are about the future: services being less and less well funded, and the "hard choices" being harder still. They are about the sheer fragility of some communities, now being reflected in the services on which they rely. New models of service, new ways of working, making something that is not just the old ways tinkered with but an entirely new thing, must provide the only way forward. The hope then, surely, must be that this extreme fragility, the sense of services' strengths and people being spread too thin to make vital changes, has not already gone too far.

Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

2630 Comments

Reply supreme clothing
12:56 PM on December 30, 2020 
My wife and i got very cheerful when Chris could complete his inquiry using the ideas he came across out of your blog. It is now and again perplexing to just always be offering guidelines that many people may have been trying to sell. And we all remember we've got the website owner to appreciate for that. The explanations you've made, the easy web site navigation, the relationships your site aid to create - it's everything impressive, and it's really facilitating our son in addition to our family know that that content is awesome, which is certainly pretty vital. Thanks for everything!
supreme clothing http://www.supreme-clothings.us.com
Reply yeezy boost 350 v2
12:56 PM on December 30, 2020 
I as well as my pals happened to be following the best suggestions found on the blog and so unexpectedly developed a terrible suspicion I had not thanked you for them. The people ended up as a consequence thrilled to see all of them and now have very much been taking pleasure in these things. I appreciate you for indeed being so thoughtful and then for going for such superior things millions of individuals are really needing to understand about. Our own sincere regret for not expressing appreciation to earlier.
yeezy boost 350 v2 http://www.adidasyeezy350v2boost.com
Reply kobe shoes
12:55 PM on December 30, 2020 
A lot of thanks for every one of your effort on this site. My mum takes pleasure in going through investigation and it's really easy to see why. Almost all know all relating to the compelling ways you present simple thoughts through the web site and therefore inspire participation from people on the article and my daughter is undoubtedly starting to learn a great deal. Have fun with the rest of the new year. You're the one carrying out a great job.
kobe shoes http://www.kobesneakers.com
Reply canada goose jacket
12:55 PM on December 30, 2020 
I really wanted to construct a small note so as to express gratitude to you for some of the splendid ideas you are writing on this website. My time consuming internet search has at the end of the day been compensated with professional concept to talk about with my partners. I would tell you that many of us site visitors actually are unequivocally fortunate to exist in a decent site with very many perfect people with useful things. I feel quite privileged to have used the web site and look forward to some more excellent minutes reading here. Thanks once again for everything.
canada goose jacket http://www.canadagooses-outlet.us.com
Reply chrome hearts outlet
12:54 PM on December 30, 2020 
I have to show some appreciation to this writer for bailing me out of this particular issue. After looking throughout the search engines and finding advice which were not powerful, I figured my life was gone. Living minus the approaches to the problems you have resolved through your short post is a serious case, and the kind which could have adversely affected my career if I had not noticed your website. Your main capability and kindness in controlling the whole thing was vital. I am not sure what I would've done if I had not come upon such a point like this. I'm able to now look ahead to my future. Thanks so much for this reliable and amazing help. I won't be reluctant to refer your blog to any individual who ought to have direction about this topic.
chrome hearts outlet http://www.chromeheartstoreonline.com
Reply pg shoes
11:55 PM on December 29, 2020 
My wife and i ended up being so peaceful when Chris could finish up his inquiry through your ideas he obtained while using the web page. It is now and again perplexing to just happen to be making a gift of facts which often other folks have been trying to sell. We really realize we have the website owner to give thanks to because of that. All of the illustrations you've made, the simple web site navigation, the relationships your site help engender - it is many excellent, and it's really leading our son in addition to the family consider that this issue is interesting, and that is unbelievably important. Thank you for the whole lot!
pg shoes http://www.paulgeorgeshoes.us.com
Reply kevin durant shoes
4:08 PM on December 29, 2020 
I'm writing to make you know what a nice discovery my cousin's daughter developed checking your site. She noticed many pieces, including what it's like to have a marvelous coaching spirit to have other individuals easily grasp specific specialized subject matter. You truly did more than our expectations. Thanks for delivering such priceless, trustworthy, edifying and unique tips about the topic to Tanya.
kevin durant shoes http://www.kd12.us.com
Reply adidas yeezy
4:07 PM on December 29, 2020 
I definitely wanted to post a simple word in order to express gratitude to you for all of the awesome points you are posting at this website. My incredibly long internet search has now been rewarded with reputable strategies to exchange with my relatives. I 'd suppose that many of us readers actually are really endowed to be in a great community with very many outstanding individuals with beneficial tips and hints. I feel rather lucky to have used your entire web site and look forward to plenty of more awesome times reading here. Thanks again for everything.
adidas yeezy http://www.adidasyeezyshoes.com
Reply hermes belt
4:07 PM on December 29, 2020 
My spouse and i were very glad when Michael managed to do his research through your ideas he came across when using the blog. It's not at all simplistic to simply always be giving freely helpful hints which people may have been making money from. Therefore we consider we have got you to be grateful to for that. The specific illustrations you have made, the simple website navigation, the friendships you will help instill - it is all wonderful, and it's really making our son in addition to us recognize that this issue is awesome, and that's extraordinarily important. Thanks for all!
hermes belt http://www.hermesbelts.com
Reply adidas yeezy
4:06 PM on December 29, 2020 
I precisely wished to thank you very much once more. I do not know the things I would've handled without these strategies revealed by you relating to this field. This was the terrifying difficulty in my view, however , encountering a new well-written approach you resolved the issue took me to cry over joy. I am just happier for this assistance as well as pray you are aware of a powerful job you are providing training many others using your web site. Most likely you have never encountered all of us.
adidas yeezy http://www.yeezy-shoes.us.org
Reply supreme hoodie
4:06 PM on December 29, 2020 
I'm just writing to let you be aware of of the beneficial discovery my wife's princess encountered browsing your webblog. She picked up such a lot of issues, which included how it is like to have an incredible coaching spirit to let a number of people with no trouble learn about selected complex subject areas. You really surpassed her desires. Thanks for delivering those interesting, safe, explanatory and as well as fun tips on your topic to Tanya.
supreme hoodie http://www.supremeclothings.us.com
Reply kawhi leonard shoes
4:06 PM on December 29, 2020 
I want to express thanks to this writer just for rescuing me from such a problem. Right after surfing throughout the world wide web and meeting things which are not helpful, I thought my entire life was done. Existing without the approaches to the issues you have solved all through your main blog post is a critical case, as well as those that might have adversely affected my entire career if I hadn't discovered your web blog. The know-how and kindness in maneuvering all things was useful. I'm not sure what I would have done if I had not discovered such a subject like this. I am able to at this point look forward to my future. Thank you so much for this professional and sensible help. I will not hesitate to suggest your web sites to any person who needs to have guidelines on this matter.
kawhi leonard shoes http://www.kawhileonardshoes.us
Reply kobe shoes
4:05 PM on December 29, 2020 
I just wanted to jot down a quick comment to be able to say thanks to you for all of the awesome techniques you are writing on this website. My long internet research has at the end of the day been recognized with really good points to exchange with my visitors. I 'd state that that we readers actually are rather blessed to be in a really good community with very many marvellous individuals with valuable pointers. I feel truly happy to have seen your website page and look forward to really more thrilling minutes reading here. Thanks a lot again for everything.
kobe shoes http://www.kobe.us.com
Reply yeezy boost
4:04 PM on December 29, 2020 
I wish to show my appreciation to the writer just for bailing me out of this type of crisis. As a result of researching through the the net and seeing views which were not powerful, I thought my entire life was over. Living devoid of the answers to the difficulties you have solved by means of your entire posting is a crucial case, and the kind that could have in a wrong way affected my career if I hadn't noticed your blog. Your primary capability and kindness in taking care of a lot of stuff was invaluable. I'm not sure what I would've done if I had not discovered such a subject like this. It's possible to now look forward to my future. Thanks a lot so much for your expert and effective guide. I will not be reluctant to propose your web blog to any individual who ought to have guide about this problem.
yeezy boost http://www.yeezy-boost.us.com
Reply kyrie 4
5:45 PM on December 28, 2020 
I'm commenting to let you know what a notable experience my daughter enjoyed going through your web site. She came to find too many things, with the inclusion of what it is like to possess an ideal giving character to get a number of people smoothly fully understand certain complex subject areas. You truly surpassed visitors' desires. Thank you for delivering those valuable, trustworthy, edifying as well as easy tips about your topic to Sandra.
kyrie 4 http://www.kyrie4shoes.us
Reply yeezy
5:45 PM on December 28, 2020 
I precisely needed to say thanks again. I'm not certain the things that I would have achieved without the hints shared by you over this area of interest. It was a very horrifying circumstance for me personally, however , understanding the very well-written approach you dealt with that forced me to cry over contentment. Now i am happier for your help and then sincerely hope you recognize what an amazing job you happen to be getting into instructing some other people through the use of your web blog. I am certain you have never come across any of us.
yeezy http://www.supplyyeezy.us
Reply supreme t shirt
5:44 PM on December 28, 2020 
I want to show thanks to this writer for bailing me out of this type of incident. Right after looking out throughout the the web and meeting methods which are not powerful, I was thinking my life was done. Living without the presence of strategies to the problems you have resolved as a result of your main short post is a crucial case, as well as those that could have adversely affected my entire career if I had not discovered the blog. Your good natural talent and kindness in handling every part was tremendous. I am not sure what I would've done if I hadn't encountered such a solution like this. I can also at this time look ahead to my future. Thank you so much for this professional and effective guide. I will not hesitate to suggest your web sites to anybody who desires guidance on this problem.
supreme t shirt http://www.supremeoutlet.us.com
Reply yeezy boost 350 v2
5:43 PM on December 28, 2020 
Thanks so much for giving everyone a very special chance to read critical reviews from this site. It really is so great and full of a good time for me and my office mates to visit your web site minimum 3 times in one week to find out the latest tips you have. And lastly, I am just actually pleased for the fantastic concepts served by you. Some 3 ideas in this article are ultimately the finest we have all had.
yeezy boost 350 v2 http://www.adidasyeezyboost350.us.com
Reply kobe sneakers
5:43 PM on December 28, 2020 
Thank you a lot for giving everyone an exceptionally breathtaking possiblity to check tips from here. It is usually so fantastic and jam-packed with a great time for me personally and my office co-workers to search your web site no less than thrice in 7 days to find out the latest tips you have got. And definitely, I am just always pleased with all the splendid tricks you serve. Some 4 ideas on this page are in fact the very best we have all ever had.
kobe sneakers http://www.kobesneakers.com
Reply moncler jackets
5:43 PM on December 28, 2020 
I precisely wished to say thanks again. I do not know the things I might have implemented in the absence of these smart ideas shown by you relating to such subject matter. It was actually a distressing matter in my circumstances, nevertheless viewing a professional avenue you handled the issue forced me to weep over contentment. I'm thankful for this information and then hope you realize what a powerful job you happen to be getting into teaching the mediocre ones through your webblog. Most probably you have never got to know all of us.
moncler jackets http://www.monclerjackets.us

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0