Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

How fragile we are

Posted on March 3, 2017 at 8:10 AM
My work takes me into places where struggles are considerable, solutions few, resources scarce, and people determined to make positive differences in others' lives. I am always struck by the resilience of the human spirit in the workforce and those they serve; and at the same time, by the fragility of some lives when it's clear the services I work with are needed. I meet some truly remarkable professionals wherever I work. They are dedicated, emotionally connected to what they do, to the place, to the mission, to each other. I am humbled that my work adds to the sum of their thinking, reflection, and their work for their citizens. If they think I can't add to that, as I'm sure some do, they are kind enough to reserve judgement until the work is underway. They are then prepared to have robust forward thinking conversations about change as we work on their wicked issues. I add value because I come to their work with a professionalism and dedication equal to their own, but with none of their emotional ties to the place. Such ties do develop quickly though, and like many other consultants I know I give more to every client than we have formally agreed. My lifelong belief in and commitment to public service values translates into what we do together. In straitened financial times, services' ability to take on yet more in struggling citizens' lives, and to do it well with far fewer resources, means they - and therefore I - come face to face with the tenuous and difficult nature of some clients' lives. These localities are no different from those elsewhere. Whatever those sitting in the seats and walking corridors of power may persuade themselves is the case, services across local government, health, police, fire and rescue, criminal and family justice, the voluntary sector, ALL have searing countering evidence of realities on the ground. They are about families where the adults eat less so they can feed their children. About communities where there is little or no work, low or in the worst cases no incomes or personal resources, and a dearth of aspiration, get up and go, optimism about families' futures and likely fates. About services' time and resources used on picking up pieces, not creating the space to prevent crises and tragedy for those already living closest to the edge, whether or not services can stretch to manage prevention for the famous "just about managing." I am struck by the resilience, the commitment, the doggedness of work at the cutting edge of raw and unmediated need. Workers across partnerships are remarkable, because the people they reach out to serve are worn so thin: brittle with fatigue that they are angry as well as fragile. My occasional 3 a.m. moments are about the future: services being less and less well funded, and the "hard choices" being harder still. They are about the sheer fragility of some communities, now being reflected in the services on which they rely. New models of service, new ways of working, making something that is not just the old ways tinkered with but an entirely new thing, must provide the only way forward. The hope then, surely, must be that this extreme fragility, the sense of services' strengths and people being spread too thin to make vital changes, has not already gone too far.

Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

2632 Comments

Reply curry shoes
11:21 AM on April 14, 2021 
I simply had to thank you so much all over again. I do not know the things I would have sorted out in the absence of the actual points discussed by you over such a field. It had become an absolute depressing concern in my circumstances, nevertheless witnessing this expert tactic you processed that made me to leap with happiness. I'm grateful for your work and pray you know what a powerful job you have been carrying out instructing the mediocre ones thru your webblog. Most likely you haven't come across any of us.
curry shoes http://www.curry8.us
Reply yeezys
11:20 AM on April 14, 2021 
I must express my appreciation to this writer just for rescuing me from such a circumstance. As a result of researching throughout the the net and obtaining views that were not beneficial, I was thinking my life was well over. Existing without the strategies to the issues you have sorted out by way of your good write-up is a critical case, and ones which could have adversely affected my career if I hadn't noticed your site. Your primary knowledge and kindness in controlling the whole lot was precious. I'm not sure what I would've done if I hadn't come upon such a thing like this. I can also at this moment look ahead to my future. Thanks a lot so much for the professional and amazing guide. I won't hesitate to recommend your site to any person who would like care on this topic.
yeezys http://www.yeezy-shoes.us.org
Reply giannis shoes
11:20 AM on April 14, 2021 
I have to voice my love for your generosity giving support to folks that really want assistance with your topic. Your very own commitment to passing the solution all through appears to be astonishingly powerful and has all the time encouraged most people much like me to realize their aims. Your amazing useful instruction entails this much to me and even more to my office workers. Best wishes; from all of us.
giannis shoes http://www.giannisantetokounmposhoes.us
Reply lebron 15 shoes
11:20 AM on April 14, 2021 
I needed to put you the little word to give thanks the moment again with the beautiful principles you have documented on this site. It has been so remarkably open-handed with people like you to convey publicly what some people would have distributed for an electronic book to end up making some dough for their own end, primarily now that you might have done it in case you considered necessary. These things likewise served like the easy way to recognize that other people online have similar fervor really like mine to figure out many more around this condition. I think there are several more fun instances up front for individuals who check out your blog post.
lebron 15 shoes http://www.lebron15.net
Reply off white jordan 1
11:19 AM on April 14, 2021 
My wife and i have been absolutely ecstatic Chris could finish up his web research through the precious recommendations he obtained from your very own site. It is now and again perplexing to just choose to be giving out helpful hints which others might have been selling. And we all recognize we have the writer to thank for that. Most of the explanations you made, the straightforward blog navigation, the friendships you will help to engender - it's all superb, and it's assisting our son in addition to the family do think that article is brilliant, which is pretty indispensable. Thanks for the whole lot!
off white jordan 1 http://www.offwhiteshoes.us.com
Reply balenciaga
11:19 AM on April 10, 2021 
Thanks for your whole work on this web site. My niece really loves doing research and it's simple to grasp why. Most of us hear all relating to the lively mode you provide informative steps by means of the website and in addition boost contribution from other ones on that point then our princess is always understanding a lot of things. Take advantage of the remaining portion of the new year. Your conducting a wonderful job.
balenciaga http://www.balenciagasus.com
Reply curry 8
11:19 AM on April 10, 2021 
My wife and i were thankful that Jordan could finish up his research via the precious recommendations he obtained through the web site. It's not at all simplistic to simply possibly be giving away guidance which often men and women may have been making money from. And we all figure out we have the writer to thank for that. The type of explanations you made, the easy website navigation, the friendships you will help to foster - it is most awesome, and it's really letting our son in addition to the family imagine that the issue is thrilling, and that's exceedingly important. Many thanks for all!
curry 8 http://www.curry8.us
Reply bape hoodie
11:16 AM on April 10, 2021 
I wanted to put you a tiny note to finally thank you so much the moment again with the marvelous advice you've contributed here. This is so tremendously open-handed with you to offer unhampered exactly what a number of people might have distributed for an electronic book in making some money on their own, chiefly seeing that you might well have done it in case you decided. Those inspiring ideas in addition worked as a fantastic way to know that some people have the identical keenness like my very own to figure out very much more pertaining to this problem. I know there are lots of more pleasant occasions ahead for those who go through your website.
bape hoodie http://www.bapes.us.org
Reply yeezy boost 350 v2
11:16 AM on April 10, 2021 
I wish to show my thanks to you for bailing me out of such a trouble. As a result of surfing through the internet and finding ways which were not helpful, I thought my entire life was done. Existing devoid of the approaches to the difficulties you have solved by way of your main posting is a critical case, as well as those which may have negatively affected my entire career if I hadn't encountered your blog post. Your own personal competence and kindness in handling all the stuff was tremendous. I am not sure what I would've done if I hadn't come across such a step like this. It's possible to now relish my future. Thanks very much for your reliable and result oriented guide. I will not be reluctant to refer your web sites to anybody who needs guidelines about this matter.
yeezy boost 350 v2 http://www.yeezyboost350v2s.us
Reply yeezy shoes
11:16 AM on April 10, 2021 
Needed to compose you one little bit of note just to thank you over again with your amazing pointers you've contributed in this case. It was really shockingly open-handed of people like you to offer extensively what many of us might have sold for an e book to make some money for themselves, precisely considering that you might well have done it in case you wanted. These smart ideas likewise worked to become great way to understand that someone else have a similar zeal just like my very own to figure out a whole lot more on the subject of this issue. I'm sure there are many more enjoyable periods ahead for folks who looked at your blog post.
yeezy shoes http://www.yeezysus.com
Reply air jordan
11:15 AM on April 10, 2021 
I am only commenting to let you know what a awesome encounter our girl undergone checking your web site. She came to find a lot of pieces, which include what it's like to possess a wonderful teaching nature to let folks with no trouble comprehend several very confusing subject areas. You truly surpassed her desires. Thank you for showing such valuable, healthy, revealing not to mention cool thoughts on that topic to Lizeth.
air jordan http://www.jordanstoreonline.com
Reply kd shoes
4:44 AM on April 9, 2021 
I'm writing to let you understand of the impressive experience my daughter enjoyed browsing the blog. She picked up a lot of pieces, which included what it's like to have a very effective coaching nature to let many people without hassle learn specified multifaceted subject matter. You undoubtedly exceeded her expectations. Thank you for producing these valuable, healthy, edifying and fun tips on this topic to Lizeth.
kd shoes http://www.kevindurantshoes.us.com
Reply lebron james shoes
4:41 AM on April 9, 2021 
I happen to be writing to let you understand of the wonderful experience my cousin's daughter experienced reading through yuor web blog. She realized plenty of things, which include what it is like to have an excellent coaching spirit to make certain people effortlessly grasp specific impossible subject matter. You undoubtedly surpassed visitors' desires. Many thanks for producing such effective, safe, explanatory not to mention unique thoughts on that topic to Sandra.
lebron james shoes http://www.lebronjames.us.com
Reply jordan 4
4:41 AM on April 9, 2021 
I simply desired to say thanks yet again. I am not sure what I would've done in the absence of the creative concepts shown by you concerning this industry. It seemed to be a very depressing setting in my opinion, nevertheless being able to view this skilled style you processed that forced me to leap over joy. I am happier for the advice and as well , believe you really know what a great job that you're doing instructing other individuals with the aid of your site. I am sure you haven't come across any of us.
jordan 4 http://www.jordan4.us.com
Reply jordan shoes
4:39 AM on April 9, 2021 
I want to show appreciation to you just for rescuing me from such a problem. Just after researching through the world-wide-web and getting strategies which were not productive, I was thinking my life was gone. Being alive without the presence of strategies to the problems you've fixed all through your main site is a serious case, and ones that could have in a wrong way damaged my entire career if I had not discovered your web page. Your own personal ability and kindness in controlling all things was tremendous. I'm not sure what I would've done if I hadn't encountered such a stuff like this. I can also at this time look forward to my future. Thanks a lot so much for the reliable and effective help. I will not hesitate to refer your web site to any person who needs and wants direction on this area.
jordan shoes http://www.jordan11retro.us.com
Reply curry 8
5:05 PM on April 8, 2021 
I must convey my gratitude for your generosity giving support to men and women who really want help on this particular niche. Your personal commitment to getting the solution along became extraordinarily insightful and have frequently encouraged folks much like me to attain their desired goals. This important help implies a great deal to me and further more to my office workers. With thanks; from everyone of us.
curry 8 http://www.curry8shoes.us
Reply kobe shoes
5:04 PM on April 8, 2021 
Thank you for all of your hard work on this blog. My daughter really loves doing investigations and it's simple to grasp why. Almost all know all regarding the compelling means you provide functional guidelines by means of your web site and therefore improve participation from people on that idea then our child is without a doubt being taught a lot. Have fun with the rest of the year. You are doing a really great job.
kobe shoes http://www.kobe-shoes.us.com
Reply yeezy
5:04 PM on April 8, 2021 
I am also writing to make you understand what a helpful experience our child developed reading through your web page. She picked up many things, not to mention what it is like to have an excellent teaching mindset to let most people very easily fully grasp specific problematic things. You actually surpassed her expected results. Many thanks for presenting the good, trusted, revealing not to mention easy thoughts on that topic to Evelyn.
yeezy http://www.shoesyeezy.us
Reply golden goose outlet
5:03 PM on April 8, 2021 
Needed to create you the very small observation to thank you so much yet again regarding the superb tips you have shown above. It is certainly particularly generous of people like you to present publicly just what most of us would've made available for an e-book to end up making some profit for their own end, most importantly considering the fact that you could possibly have tried it in case you wanted. The strategies also served to be a fantastic way to comprehend other people online have the identical eagerness just like my personal own to understand a whole lot more around this matter. I am sure there are numerous more pleasant opportunities in the future for individuals who looked at your blog post.
golden goose outlet http://www.goldengoose-outlet.us.com
Reply supreme clothing
5:00 PM on April 8, 2021 
I simply wanted to send a quick comment in order to appreciate you for those wonderful ideas you are writing on this site. My time consuming internet search has now been paid with professional facts and strategies to talk about with my companions. I 'd admit that most of us site visitors actually are rather lucky to exist in a useful place with so many perfect professionals with insightful concepts. I feel very privileged to have used the web site and look forward to tons of more pleasurable times reading here. Thank you once again for everything.
supreme clothing http://www.supremeshoodie.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0