Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11290 Comments

Reply bape clothing
9:59 AM on May 26, 2021 
I truly wanted to write down a remark to be able to appreciate you for all the nice recommendations you are posting here. My incredibly long internet lookup has now been honored with pleasant insight to talk about with my great friends. I 'd tell you that many of us site visitors actually are quite endowed to be in a decent community with many outstanding professionals with interesting concepts. I feel quite blessed to have used your entire weblog and look forward to some more entertaining times reading here. Thanks once more for everything.
bape clothing http://www.bapesonline.com
Reply kd shoes
9:59 AM on May 26, 2021 
I as well as my friends were actually looking through the excellent things located on the website while all of the sudden came up with an awful feeling I never expressed respect to the site owner for those techniques. These boys appeared to be as a result thrilled to see them and now have undoubtedly been taking advantage of those things. Appreciation for truly being indeed considerate and for deciding upon varieties of incredible tips millions of individuals are really needing to be informed on. My very own sincere apologies for not expressing appreciation to you earlier.
kd shoes http://www.kevindurant-shoes.us.com
Reply curry shoes
9:59 AM on May 26, 2021 
Thank you a lot for providing individuals with an extraordinarily marvellous chance to discover important secrets from this website. It's usually so sweet and also jam-packed with a lot of fun for me and my office fellow workers to search the blog the equivalent of thrice in one week to find out the new things you will have. And indeed, I'm just always motivated with all the remarkable methods served by you. Selected 4 ideas in this article are honestly the simplest I've ever had.
curry shoes http://www.stephcurryshoes.com
Reply giannis shoes
9:59 AM on May 26, 2021 
I have to express my gratitude for your generosity giving support to men and women who really need help with this one area. Your real commitment to getting the solution across was certainly informative and have in most cases permitted those much like me to achieve their endeavors. Your personal warm and helpful hints and tips signifies so much a person like me and a whole lot more to my peers. Warm regards; from everyone of us.
giannis shoes http://www.giannisantetokounmposhoes.us
Reply kyrie 4
9:17 AM on May 26, 2021 
My wife and i felt quite glad that John could complete his investigations while using the precious recommendations he made from your web pages. It is now and again perplexing to just always be releasing tips and hints which the rest have been trying to sell. We recognize we have the blog owner to thank for that. Most of the illustrations you've made, the straightforward blog menu, the friendships you can assist to instill - it's all excellent, and it is leading our son and our family feel that this content is exciting, which is really pressing. Thank you for all!
kyrie 4 http://www.kyrie4shoes.us
Reply kyrie 6
9:17 AM on May 26, 2021 
I definitely wanted to write a comment to be able to say thanks to you for these superb concepts you are placing here. My prolonged internet research has at the end been compensated with reasonable know-how to talk about with my guests. I would repeat that most of us website visitors actually are extremely endowed to exist in a wonderful community with many marvellous individuals with useful things. I feel truly blessed to have used your webpage and look forward to plenty of more entertaining moments reading here. Thanks a lot once more for everything.
kyrie 6 http://www.kyrie6.org
Reply jordan shoes
9:16 AM on May 26, 2021 
I am writing to let you know of the notable experience my wife's princess obtained checking your web page. She learned too many details, most notably what it's like to have an incredible giving mood to get folks smoothly thoroughly grasp several extremely tough subject matter. You really surpassed our expectations. Thank you for rendering those beneficial, dependable, explanatory as well as cool tips on the topic to Julie.
jordan shoes http://www.jordan11retro.us.com
Reply kd 12
9:16 AM on May 26, 2021 
I simply needed to appreciate you again. I do not know what I would've carried out in the absence of the type of aspects documented by you on this subject matter. It had been a very troublesome dilemma in my circumstances, nevertheless considering this expert mode you managed that made me to jump with delight. I will be happy for the work and as well , wish you comprehend what a powerful job you're doing educating the mediocre ones through the use of your blog post. I know that you haven't met all of us.
kd 12 http://www.kd12.us.com
Reply bape clothing
9:15 AM on May 26, 2021 
I needed to compose you one little note to finally say thanks again just for the wonderful secrets you've shown at this time. It has been strangely open-handed of people like you to present unreservedly what most of us would've made available as an electronic book in making some cash for their own end, notably now that you might well have done it if you ever considered necessary. These tactics also acted like a fantastic way to fully grasp that most people have the identical eagerness just as mine to figure out way more around this issue. I am sure there are some more enjoyable sessions ahead for people who read your site.
bape clothing http://www.bape-clothing.us
Reply off white shoes
9:15 AM on May 26, 2021 
I precisely needed to say thanks yet again. I'm not certain what I could possibly have undertaken in the absence of the entire aspects shared by you about that area. Previously it was a real distressing situation in my opinion, but discovering a new professional fashion you managed that took me to cry with happiness. I'm just happy for your help as well as wish you comprehend what a powerful job that you're putting in training others via a blog. I am certain you've never encountered any of us.
off white shoes http://www.offwhite.us.com
Reply off white
9:15 AM on May 26, 2021 
I am just commenting to make you know of the notable encounter my child found browsing your site. She discovered a wide variety of issues, which include how it is like to have a great helping character to let folks just understand some multifaceted issues. You actually did more than her desires. Many thanks for supplying these great, dependable, explanatory and in addition fun tips on this topic to Lizeth.
off white http://www.off-whiteshoes.us.com
Reply yeezy 350
9:15 AM on May 26, 2021 
Thank you a lot for providing individuals with a very nice chance to read articles and blog posts from this web site. It is often so enjoyable and packed with amusement for me and my office friends to search your website really three times per week to read through the latest guidance you will have. Of course, I'm so always pleased with the wonderful strategies served by you. Some 1 ideas on this page are indeed the most effective we've ever had.
yeezy 350 http://www.yeezy-350.us.com
Reply air jordan
9:14 AM on May 26, 2021 
I enjoy you because of your whole labor on this web page. My mother delights in managing internet research and it's simple to grasp why. Almost all notice all relating to the compelling mode you give both useful and interesting tips and tricks through this web site and as well as cause contribution from visitors on that point then my girl is really starting to learn a lot of things. Enjoy the rest of the year. You are always carrying out a pretty cool job.
air jordan http://www.jordan1shoes.us
Reply jordan 12
8:50 AM on May 26, 2021 
I not to mention my buddies happened to be going through the nice recommendations found on your web blog then all of a sudden I had a horrible feeling I had not thanked you for those techniques. All the guys came excited to study them and now have without a doubt been making the most of them. Thank you for simply being quite helpful and for considering varieties of really good areas millions of individuals are really desperate to understand about. Our honest regret for not saying thanks to you earlier.
jordan 12 http://www.jordan12.us.com
Reply yeezy boost 350 v2
8:00 AM on May 26, 2021 
Thank you so much for giving everyone an extremely terrific chance to read critical reviews from this web site. It is always very lovely and as well , stuffed with fun for me and my office mates to visit your site a minimum of three times a week to read through the fresh tips you have. And of course, I'm just certainly happy with all the perfect strategies you serve. Certain 2 tips in this article are particularly the finest I have had.
yeezy boost 350 v2 http://www.yeezy-shoes.us.org
Reply yeezy
6:32 AM on May 26, 2021 
I intended to send you the little note so as to give thanks yet again for your personal extraordinary opinions you've discussed above. It was quite generous of you to supply unhampered all that many of us might have supplied as an electronic book in making some bucks for themselves, principally considering that you could have tried it in case you decided. Those good tips also served like the great way to recognize that many people have the identical desire just as my personal own to find out a good deal more concerning this issue. I'm certain there are numerous more pleasurable instances in the future for those who browse through your site.
yeezy http://www.shoesyeezy.com
Reply golden goose
5:41 AM on May 26, 2021 
Thanks for your entire efforts on this website. Betty delights in managing investigation and it is simple to grasp why. My spouse and i hear all relating to the powerful way you offer both useful and interesting suggestions on your blog and even inspire contribution from other ones about this point while our own daughter is discovering a lot. Have fun with the rest of the year. You are always performing a remarkable job.
golden goose http://www.goldengoosesneakers.us.org
Reply hermes
5:37 AM on May 26, 2021 
I and also my pals have already been following the nice secrets and techniques found on the blog and then all of a sudden I got a horrible feeling I never expressed respect to the web site owner for those strategies. These guys are actually glad to study all of them and have in effect actually been taking pleasure in those things. Many thanks for turning out to be so accommodating and for considering some fine areas most people are really desperate to know about. Our honest regret for not expressing appreciation to earlier.
hermes http://www.hermes-handbags.us.com
Reply yeezy 500 blush
5:37 AM on May 26, 2021 
My spouse and i ended up being so glad that Michael managed to round up his survey through the entire precious recommendations he discovered out of your blog. It's not at all simplistic just to choose to be handing out guides which other people might have been making money from. And we all realize we now have the blog owner to appreciate because of that. All of the illustrations you have made, the straightforward website menu, the friendships you help instill - it's got mostly great, and it's really leading our son and the family understand that matter is awesome, which is extraordinarily mandatory. Thanks for all the pieces!
yeezy 500 blush http://www.yeezy-500.us.com
Reply golden goose outlet
5:37 AM on May 26, 2021 
I precisely desired to appreciate you all over again. I do not know the things I would have handled in the absence of the type of secrets provided by you about my topic. Previously it was a very terrifying condition in my position, nevertheless discovering a new specialised strategy you processed the issue forced me to cry for contentment. I'm grateful for this help and thus pray you realize what a powerful job that you are providing teaching people today with the aid of your website. Most probably you have never met any of us.
golden goose outlet http://www.golden-goose.us

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0