Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11290 Comments

Reply jordan shoes
10:14 AM on May 20, 2021 
I have to express my admiration for your kind-heartedness for persons that actually need help on the idea. Your personal dedication to getting the solution all through was rather useful and have in most cases made professionals just like me to arrive at their dreams. The insightful help and advice can mean a lot a person like me and extremely more to my mates. Many thanks; from everyone of us.
jordan shoes http://www.jordanstoreonline.com
Reply retro jordans
9:38 AM on May 20, 2021 
I must express thanks to you for rescuing me from this type of challenge. Just after exploring throughout the world wide web and meeting notions that were not helpful, I thought my life was done. Living without the approaches to the issues you've fixed as a result of your good article content is a serious case, and those that would have badly affected my career if I had not discovered the website. Your personal capability and kindness in taking care of a lot of stuff was useful. I don't know what I would've done if I hadn't come upon such a stuff like this. I am able to at this point relish my future. Thank you so much for the skilled and sensible help. I won't be reluctant to propose your web sites to any person who would need direction on this area.
retro jordans http://www.jordan-retro.us.com
Reply bape
9:37 AM on May 20, 2021 
I would like to show my admiration for your kind-heartedness giving support to women who have the need for help on your subject matter. Your special dedication to passing the solution across became incredibly interesting and has continually enabled people much like me to attain their goals. Your own informative guidelines entails a great deal a person like me and much more to my office workers. Thank you; from each one of us.
bape http://www.bapehoodie.us
Reply supreme
9:37 AM on May 20, 2021 
I actually wanted to type a remark in order to express gratitude to you for the lovely tactics you are placing at this site. My incredibly long internet search has now been honored with sensible facts and techniques to exchange with my relatives. I 'd repeat that we website visitors actually are unequivocally lucky to dwell in a great website with so many wonderful people with insightful plans. I feel very much blessed to have used the webpage and look forward to many more amazing minutes reading here. Thanks a lot once more for everything.
supreme http://www.supremeclothing.us.org
Reply kd 12
9:36 AM on May 20, 2021 
My husband and i got satisfied Michael could finish up his preliminary research with the ideas he acquired when using the site. It's not at all simplistic to simply happen to be giving out thoughts that men and women may have been trying to sell. Therefore we see we have the writer to thank for that. The explanations you have made, the easy site navigation, the friendships you will assist to engender - it's got everything wonderful, and it's leading our son and our family feel that the article is satisfying, which is highly mandatory. Many thanks for everything!
kd 12 http://www.kd12.us.com
Reply steph curry shoes
9:35 AM on May 20, 2021 
I simply wanted to compose a brief message to thank you for those magnificent items you are giving out on this site. My time-consuming internet investigation has now been compensated with incredibly good tips to talk about with my guests. I would state that that most of us site visitors actually are rather blessed to dwell in a perfect network with so many lovely people with insightful things. I feel very grateful to have encountered your entire web pages and look forward to really more awesome times reading here. Thanks a lot once more for all the details.
steph curry shoes http://www.stephcurry.us
Reply moncler
9:35 AM on May 20, 2021 
I simply wished to thank you very much again. I am not sure the things that I would have worked on in the absence of the type of recommendations provided by you about that question. It has been the intimidating concern in my opinion, but finding out the specialised strategy you processed that made me to weep with happiness. I'm just thankful for your help and hope that you find out what a powerful job you were accomplishing training some other people via your web site. I'm certain you have never met all of us.
moncler http://www.monclersoutletstore.com
Reply 100% real jordans for cheap
9:34 AM on May 20, 2021 
I precisely needed to thank you very much yet again. I am not sure the things that I would have used in the absence of these advice contributed by you relating to such topic. It absolutely was a real scary setting in my view, nevertheless coming across this specialized fashion you solved it forced me to leap with delight. I'm happy for the support as well as wish you know what a great job you happen to be doing instructing others through your web page. I am certain you have never met all of us.
100% real jordans for cheap http://www.jordansforcheap.us.com
Reply lebron 18
9:07 AM on May 20, 2021 
I'm also commenting to let you know what a amazing experience my cousin's daughter undergone studying the blog. She figured out too many things, which include how it is like to have an excellent coaching nature to have others just completely grasp selected complex things. You actually surpassed our expectations. Many thanks for supplying the interesting, trusted, edifying and also cool tips on the topic to Gloria.
lebron 18 http://www.lebron18.net
Reply kobe shoes
9:06 AM on May 20, 2021 
I and my friends were actually reading the excellent procedures from your web blog and then before long I got an awful feeling I never thanked you for those strategies. These ladies are already as a consequence happy to study them and already have unquestionably been tapping into these things. We appreciate you being indeed thoughtful and also for making a decision on this form of exceptional topics millions of individuals are really eager to be aware of. Our sincere apologies for not expressing gratitude to you earlier.
kobe shoes http://www.kobe-shoes.us.com
Reply off white
9:03 AM on May 20, 2021 
Thank you so much for providing individuals with a very nice possiblity to read in detail from here. It is always so amazing and as well , packed with a great time for me and my office fellow workers to visit the blog a minimum of three times per week to learn the newest items you will have. Not to mention, I'm actually astounded concerning the cool inspiring ideas you give. Selected two tips in this posting are basically the best I have had.
off white http://www.offwhitehoodies.us
Reply off white jordan 1
9:03 AM on May 20, 2021 
I simply needed to thank you so much all over again. I do not know the things that I might have done without the actual techniques revealed by you over this subject. Completely was the difficult situation for me, however , discovering your specialised tactic you resolved it forced me to jump with happiness. Now i am grateful for the information as well as hope that you comprehend what a powerful job that you're providing training other individuals via your webblog. I'm certain you haven't got to know all of us.
off white jordan 1 http://www.offwhitexjordan1.com
Reply yeezy 500
8:20 AM on May 20, 2021 
I just wanted to write down a word in order to express gratitude to you for some of the unique strategies you are showing on this site. My rather long internet look up has now been paid with awesome suggestions to exchange with my neighbours. I would suppose that we visitors actually are undoubtedly fortunate to be in a useful community with many wonderful people with very helpful guidelines. I feel truly blessed to have seen your weblog and look forward to plenty of more enjoyable times reading here. Thank you again for a lot of things.
yeezy 500 http://www.yeezy-500.us.com
Reply air jordan
8:10 AM on May 20, 2021 
I must point out my admiration for your kindness in support of those who require help with your issue. Your real commitment to passing the solution along had become remarkably insightful and has continually encouraged people like me to achieve their targets. Your new useful facts can mean a whole lot to me and a whole lot more to my office workers. Many thanks; from each one of us.
air jordan http://www.jordanstoreonline.com
Reply steph curry shoes
7:16 AM on May 20, 2021 
My wife and i have been quite cheerful when Emmanuel could do his survey from your ideas he was given through the blog. It's not at all simplistic to simply happen to be handing out tips and hints that men and women may have been trying to sell. And now we recognize we've got the website owner to thank because of that. The main illustrations you have made, the easy website navigation, the relationships you will help to foster - it's many superb, and it's assisting our son and our family reason why that content is thrilling, which is certainly seriously essential. Thanks for the whole thing!
steph curry shoes http://www.stephcurry.us
Reply golden goose
7:16 AM on May 20, 2021 
My wife and i felt really joyous Michael could round up his preliminary research while using the ideas he grabbed when using the web pages. It is now and again perplexing just to find yourself giving for free information which often most people have been selling. Therefore we discover we now have the website owner to give thanks to for that. The specific explanations you made, the easy blog menu, the relationships you make it possible to instill - it's all exceptional, and it's really leading our son in addition to the family imagine that the situation is enjoyable, which is extraordinarily indispensable. Thanks for all!
golden goose http://www.goldengooseoutletonline.us.com
Reply lebron 17
7:16 AM on May 20, 2021 
I'm also commenting to let you be aware of of the useful experience my friend's daughter gained studying your site. She discovered too many details, most notably what it is like to possess a marvelous giving mood to make men and women without problems have an understanding of chosen problematic subject areas. You actually surpassed readers' desires. Many thanks for displaying these necessary, healthy, informative and also easy tips on the topic to Mary.
lebron 17 http://www.lebron17s.us
Reply jordan shoes
7:15 AM on May 20, 2021 
Thanks for all of your labor on this web site. Kim delights in making time for investigation and it is obvious why. My spouse and i hear all about the compelling manner you make effective tactics through the web blog and as well as improve contribution from other people about this concept and our favorite girl is truly learning a lot of things. Enjoy the rest of the year. You are always doing a pretty cool job.
jordan shoes http://www.cheapjordan.us
Reply golden goose
7:15 AM on May 20, 2021 
I not to mention my buddies ended up reading the great points located on your site and so the sudden got a terrible suspicion I had not thanked you for those strategies. Those young boys had been for this reason warmed to see all of them and have now in actuality been taking pleasure in these things. Thanks for being very accommodating and also for picking this form of ideal themes most people are really eager to be informed on. My honest regret for not saying thanks to you sooner.
golden goose http://www.goldengooseofficial.com
Reply nike kyrie 7
7:14 AM on May 20, 2021 
I enjoy you because of all of your hard work on this site. My daughter take interest in managing internet research and it's obvious why. A number of us know all of the powerful form you provide very helpful things by means of your website and as well inspire participation from people on this area plus our own child is now starting to learn a great deal. Take advantage of the rest of the year. You're performing a dazzling job.
nike kyrie 7 http://www.kyrie-7.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0