Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11291 Comments

Reply a bathing ape
5:38 AM on May 18, 2021 
I would like to show my affection for your generosity for men who actually need assistance with this important niche. Your real dedication to getting the message all-around came to be especially helpful and has continuously allowed girls just like me to attain their dreams. Your entire useful information implies a great deal a person like me and somewhat more to my mates. Thanks a ton; from each one of us.
a bathing ape http://www.bathing-ape.us
Reply kawhi leonard shoes
3:48 AM on May 18, 2021 
I am only writing to make you understand what a awesome discovery my wife's girl undergone studying the blog. She learned plenty of pieces, most notably how it is like to have an awesome helping mood to have the rest with no trouble master several tricky topics. You truly exceeded our own expectations. Many thanks for imparting those warm and helpful, safe, informative and in addition easy thoughts on this topic to Gloria.
kawhi leonard shoes http://www.kawhileonardshoes.us
Reply kyrie shoes
3:48 AM on May 18, 2021 
I am glad for writing to make you know what a brilliant discovery our daughter enjoyed using yuor web blog. She figured out plenty of details, including how it is like to possess a wonderful giving style to make many more clearly understand chosen advanced things. You really did more than our own desires. Many thanks for presenting those beneficial, healthy, edifying and even easy tips on this topic to Mary.
kyrie shoes http://www.kyrie-7.com
Reply jordan 1 high
3:47 AM on May 18, 2021 
My spouse and i were absolutely relieved Ervin could carry out his homework while using the ideas he grabbed when using the weblog. It is now and again perplexing to simply be making a gift of tips and tricks which usually many others may have been making money from. And we also acknowledge we've got you to be grateful to for that. Those illustrations you have made, the simple website menu, the relationships you can aid to create - it's many excellent, and it's letting our son and the family imagine that that issue is cool, which is certainly truly important. Thanks for the whole thing!
jordan 1 high http://www.jordan1shoes.us
Reply yeezy shoes
3:47 AM on May 18, 2021 
I not to mention my buddies appeared to be studying the best techniques on your web blog and the sudden came up with a terrible suspicion I had not thanked the blog owner for those techniques. The guys are actually certainly joyful to learn all of them and now have honestly been having fun with those things. Many thanks for truly being really accommodating and for making a choice on such magnificent useful guides millions of individuals are really desperate to be aware of. Our honest regret for not expressing gratitude to earlier.
yeezy shoes http://www.shoesyeezy.com
Reply hermes
3:47 AM on May 18, 2021 
I must point out my respect for your kind-heartedness supporting those people that have the need for assistance with the idea. Your special dedication to passing the solution all over had been quite insightful and have regularly encouraged regular people like me to arrive at their pursuits. Your warm and friendly suggestions signifies so much to me and still more to my office colleagues. With thanks; from each one of us.
hermes http://www.hermes-handbags.us.com
Reply nike off white
3:47 AM on May 18, 2021 
I have to express appreciation to this writer for bailing me out of this particular instance. Right after looking out through the search engines and obtaining tricks which are not beneficial, I believed my entire life was gone. Being alive without the approaches to the problems you've fixed all through your main blog post is a crucial case, and those that could have in a wrong way damaged my career if I had not discovered the website. Your own understanding and kindness in handling all the stuff was excellent. I'm not sure what I would have done if I hadn't come across such a stuff like this. I can at this time look forward to my future. Thanks a lot very much for the reliable and effective help. I won't be reluctant to recommend your blog to anyone who should have tips on this topic.
nike off white http://www.offwhiteshoes.us.com
Reply jordan 13
3:46 AM on May 18, 2021 
I must show my thanks to this writer just for rescuing me from this particular circumstance. Right after surfing through the the web and coming across notions which are not helpful, I was thinking my entire life was gone. Existing without the presence of answers to the difficulties you have solved through your guide is a crucial case, as well as ones that could have adversely damaged my entire career if I had not encountered the blog. Your own personal natural talent and kindness in touching almost everything was helpful. I don't know what I would've done if I had not come upon such a stuff like this. I can also at this moment relish my future. Thanks a lot so much for your impressive and results-oriented guide. I will not be reluctant to suggest your web site to anyone who will need counselling about this situation.
jordan 13 http://www.jordan13.us.com
Reply moncler
12:56 AM on May 18, 2021 
Thanks for your entire efforts on this web page. Betty take interest in conducting internet research and it's easy to understand why. We all notice all concerning the dynamic mode you render very helpful ideas on your blog and increase participation from website visitors on that theme and our own child is without question being taught a great deal. Take pleasure in the rest of the new year. You're the one performing a brilliant job.
moncler http://www.moncler--outlet.us.com
Reply yeezy boost 350 v2
12:31 AM on May 18, 2021 
I wish to convey my affection for your kind-heartedness in support of people who really need guidance on in this area. Your very own commitment to getting the solution all through had become amazingly effective and has truly permitted others like me to arrive at their objectives. This valuable guidelines indicates a lot a person like me and much more to my office colleagues. Thanks a ton; from all of us.
yeezy boost 350 v2 http://www.yeezy-350.us.com
Reply supreme clothing
12:31 AM on May 18, 2021 
I would like to show my affection for your kindness supporting persons that really need help on that question. Your very own dedication to passing the message throughout appears to be remarkably invaluable and have continually empowered regular people just like me to get to their aims. Your amazing warm and friendly instruction implies much to me and substantially more to my fellow workers. Best wishes; from everyone of us.
supreme clothing http://www.supremes.us.org
Reply adidas yeezy
12:30 AM on May 18, 2021 
Needed to draft you that very little word in order to give thanks again regarding the striking concepts you've provided on this page. This is quite incredibly generous with people like you to make freely what most people could have marketed for an e book to earn some money for their own end, chiefly seeing that you could possibly have done it if you ever wanted. Those principles additionally worked as a good way to recognize that other individuals have the identical eagerness like mine to see many more related to this condition. Certainly there are some more pleasurable occasions in the future for individuals that go through your blog post.
adidas yeezy http://www.yeezysadidas.us
Reply kyrie 6 shoes
12:29 AM on May 18, 2021 
I would like to convey my passion for your generosity giving support to all those that actually need help with in this study. Your very own commitment to getting the solution along came to be exceedingly invaluable and have in every case encouraged workers just like me to attain their objectives. Your amazing informative guideline entails so much a person like me and even further to my office colleagues. With thanks; from all of us.
kyrie 6 shoes http://www.kyrie-6.com
Reply longchamp
12:29 AM on May 18, 2021 
I as well as my buddies happened to be checking out the excellent secrets found on your web site and then at once I got a horrible feeling I had not thanked the blog owner for those techniques. Those young boys became so happy to read through them and have now undoubtedly been using them. Appreciate your indeed being quite helpful and for picking these kinds of notable subject matter millions of individuals are really desirous to be informed on. My honest apologies for not expressing gratitude to sooner.
longchamp http://www.longchampshandbags.us.org
Reply nike sb
12:29 AM on May 18, 2021 
I simply wanted to compose a simple note so as to thank you for all of the superb guidelines you are posting at this website. My extended internet search has finally been paid with wonderful information to exchange with my friends. I would suppose that many of us visitors are unquestionably endowed to live in a fantastic place with very many perfect individuals with very helpful basics. I feel really grateful to have come across your web pages and look forward to some more exciting moments reading here. Thanks again for a lot of things.
nike sb http://www.sbdunk.us
Reply moncler jacket
12:25 AM on May 18, 2021 
I in addition to my guys came viewing the excellent guides from your web site and then unexpectedly came up with a terrible feeling I had not thanked you for them. Most of the ladies happened to be glad to study all of them and have in effect clearly been having fun with them. Appreciate your indeed being indeed thoughtful as well as for picking out this kind of useful topics millions of individuals are really eager to be informed on. Our sincere apologies for not expressing appreciation to you sooner.
moncler jacket http://www.monclersoutletstore.com
Reply jordan 4
12:13 AM on May 18, 2021 
I needed to draft you this tiny observation to help give many thanks as before on the remarkable advice you have documented above. This has been so particularly open-handed of you to supply without restraint all a few individuals could possibly have advertised for an electronic book to generate some profit on their own, principally since you might well have tried it if you considered necessary. Those thoughts likewise worked as the great way to be aware that someone else have the identical interest similar to my personal own to find out good deal more with reference to this condition. I'm certain there are thousands of more pleasant times ahead for folks who browse through your website.
jordan 4 http://www.jordan4.us.com
Reply jordans
10:52 PM on May 17, 2021 
My spouse and i have been very satisfied that Albert could deal with his web research via the precious recommendations he obtained through your web site. It is now and again perplexing just to find yourself giving freely helpful tips some people could have been selling. And we also figure out we need the blog owner to thank because of that. The most important explanations you've made, the straightforward site menu, the relationships you assist to instill - it's everything superb, and it's assisting our son and us believe that the article is entertaining, which is exceptionally indispensable. Many thanks for all!
jordans http://www.jordanssneakers.us.com
Reply nike off white
10:22 PM on May 17, 2021 
I am just writing to make you know of the nice experience my friend's child developed reading through your web site. She figured out a wide variety of issues, not to mention what it's like to possess a very effective giving style to get folks easily learn certain impossible things. You actually did more than visitors' expectations. I appreciate you for showing such great, safe, revealing and in addition cool guidance on your topic to Janet.
nike off white http://www.offwhiteshoes.us.com
Reply jordans shoes
10:21 PM on May 17, 2021 
I wanted to write a brief remark to thank you for the remarkable information you are sharing on this website. My extended internet search has at the end been rewarded with really good content to exchange with my pals. I would express that we site visitors are undeniably lucky to live in a magnificent website with so many special people with very beneficial ideas. I feel quite fortunate to have seen your entire site and look forward to tons of more cool times reading here. Thank you again for all the details.
jordans shoes http://www.jordansshoes.us.org

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0