Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11295 Comments

Reply yeezy 500
10:40 AM on May 9, 2021 
I simply wanted to jot down a small remark to be able to appreciate you for all the superb pointers you are giving on this website. My extensive internet research has finally been paid with wonderful concept to go over with my close friends. I 'd suppose that many of us readers are definitely fortunate to dwell in a magnificent network with so many brilliant people with insightful points. I feel quite fortunate to have used your entire web page and look forward to some more exciting times reading here. Thanks once again for all the details.
yeezy 500 http://www.yeezy-500.us.com
Reply jordan 4
10:40 AM on May 9, 2021 
I would like to show appreciation to the writer for rescuing me from this difficulty. After surfing throughout the the net and coming across opinions which are not helpful, I figured my entire life was done. Living without the presence of approaches to the issues you have resolved as a result of your good write-up is a serious case, and the ones which may have in a negative way affected my entire career if I had not come across your site. The expertise and kindness in touching every item was very helpful. I'm not sure what I would've done if I had not come across such a step like this. I am able to at this point look forward to my future. Thanks a lot very much for this specialized and amazing help. I will not think twice to refer your blog post to anyone who would like guidelines on this problem.
jordan 4 http://www.jordan4.us.com
Reply curry shoes
10:40 AM on May 9, 2021 
I wish to get across my gratitude for your generosity in support of those individuals that need help with the matter. Your personal dedication to passing the message along had been pretty insightful and have specifically enabled many people like me to achieve their endeavors. Your new insightful hints and tips entails this much a person like me and a whole lot more to my fellow workers. Thanks a lot; from each one of us.
curry shoes http://www.curry-6.us
Reply golden goose outlet
10:40 AM on May 9, 2021 
My husband and i got so cheerful Raymond could finish off his studies from the ideas he had in your weblog. It is now and again perplexing just to choose to be giving for free points which usually the rest may have been making money from. And we figure out we now have the blog owner to give thanks to for this. The type of explanations you made, the straightforward site navigation, the relationships you will make it possible to foster - it's got everything terrific, and it is leading our son in addition to the family reckon that the subject matter is enjoyable, which is certainly really fundamental. Many thanks for the whole thing!
golden goose outlet http://www.goldengooseoutletonline.us.com
Reply curry 7 shoes
10:40 AM on May 9, 2021 
I want to express some thanks to you just for bailing me out of such a problem. Right after checking throughout the world wide web and obtaining solutions that were not pleasant, I was thinking my entire life was over. Existing minus the approaches to the difficulties you have sorted out by way of your main site is a serious case, as well as the kind which could have negatively damaged my entire career if I hadn't encountered your web site. Your good natural talent and kindness in handling all the pieces was tremendous. I'm not sure what I would have done if I hadn't come across such a step like this. I'm able to at this point relish my future. Thanks so much for this high quality and sensible guide. I won't think twice to endorse the blog to any person who wants and needs guidelines on this matter.
curry 7 shoes http://www.curry7shoes.us
Reply air jordan
10:39 AM on May 9, 2021 
I in addition to my guys came going through the excellent pointers from your web page and then unexpectedly came up with a terrible feeling I never thanked the web blog owner for those strategies. My ladies were for this reason joyful to study all of them and have in effect definitely been tapping into them. Thank you for really being indeed thoughtful and for pick out variety of quality useful guides millions of individuals are really desperate to know about. My personal honest regret for not expressing gratitude to you earlier.
air jordan http://www.jordan1shoes.us
Reply golden goose outlet
10:38 AM on May 9, 2021 
Thanks for all of the labor on this web site. My mother takes pleasure in participating in research and it's easy to see why. Most of us know all relating to the compelling means you make very important techniques on the web blog and even attract contribution from people on this theme so our own princess is undoubtedly learning a lot. Have fun with the remaining portion of the year. Your carrying out a very good job.
golden goose outlet http://www.goldengooseoutletstore.com
Reply kobe
5:56 AM on May 9, 2021 
I intended to send you the very small remark to help thank you as before about the exceptional methods you've provided here. This has been pretty generous with people like you to present easily what many of us would've supplied as an e-book to generate some dough for their own end, particularly considering the fact that you could have done it in the event you desired. The good tips in addition worked to be a great way to realize that some people have the same desire just as my own to know significantly more related to this issue. I believe there are several more pleasurable periods ahead for people who check out your blog post.
kobe http://www.kobe.us.com
Reply curry 6 shoes
4:31 AM on May 9, 2021 
I needed to send you a little note in order to thank you over again for all the gorgeous knowledge you have featured in this case. It's particularly generous with you to give easily all that most people would've advertised for an ebook to help with making some profit on their own, and in particular considering the fact that you might well have tried it in case you wanted. Those tricks in addition worked like the great way to realize that some people have the same fervor really like my own to find out a lot more with regards to this issue. I know there are some more fun opportunities up front for folks who scan your blog post.
curry 6 shoes http://www.curry-6.us
Reply golden goose
4:22 AM on May 9, 2021 
I am glad for commenting to make you be aware of of the fine encounter my wife's princess gained browsing the blog. She discovered some pieces, including what it is like to have a marvelous helping spirit to make the mediocre ones clearly gain knowledge of selected specialized matters. You really exceeded visitors' expectations. Thank you for coming up with the productive, healthy, explanatory and unique tips about this topic to Ethel.
golden goose http://www.goldengooseoutletonline.us.com
Reply hermes handbags
3:35 AM on May 9, 2021 
I have to express my passion for your kindness supporting individuals who have the need for assistance with this field. Your special dedication to getting the solution all through had become extremely functional and have surely enabled folks much like me to reach their objectives. Your new invaluable tutorial entails a whole lot to me and even more to my fellow workers. Thank you; from each one of us.
hermes handbags http://www.hermesonlineshop.com
Reply kobe byrant shoes
2:39 AM on May 9, 2021 
Needed to compose you one bit of observation to finally give many thanks yet again for all the unique pointers you've contributed above. It has been quite unbelievably generous of people like you to supply unreservedly what exactly a lot of people would've marketed for an ebook in making some money on their own, certainly considering the fact that you might have done it if you wanted. Those principles also acted like the good way to be certain that other people have the same passion the same as mine to figure out more concerning this matter. I'm sure there are millions of more pleasant periods ahead for those who read your website.
kobe byrant shoes http://www.kobe-shoes.us.com
Reply pg 1
11:36 PM on May 8, 2021 
I simply needed to say thanks again. I do not know the things I would've worked on in the absence of the type of hints discussed by you about such topic. It actually was the intimidating problem in my view, but looking at a skilled form you resolved that forced me to weep with fulfillment. I am thankful for this support and in addition sincerely hope you realize what a powerful job you have been putting in teaching the mediocre ones through the use of your web site. More than likely you've never encountered any of us.
pg 1 http://www.paulgeorgeshoes.us.com
Reply chrome hearts
11:07 PM on May 8, 2021 
I just wanted to post a simple remark in order to appreciate you for all of the pleasant solutions you are giving on this website. My incredibly long internet search has finally been recognized with pleasant facts and techniques to exchange with my family and friends. I would mention that we website visitors actually are extremely endowed to be in a fabulous place with very many perfect professionals with very beneficial things. I feel truly blessed to have encountered your entire site and look forward to plenty of more brilliant moments reading here. Thank you again for a lot of things.
chrome hearts http://www.chromehearts.com.co
Reply curry 6 shoes
11:05 PM on May 8, 2021 
Thank you so much for giving everyone an extraordinarily pleasant opportunity to read critical reviews from this website. It is always so cool and full of amusement for me personally and my office co-workers to visit your web site the equivalent of 3 times in 7 days to study the fresh guidance you have got. Of course, I'm just always pleased concerning the sensational opinions you serve. Some 4 tips in this post are rather the most impressive we've had.
curry 6 shoes http://www.curry-6.us
Reply stone island hoodie
11:04 PM on May 8, 2021 
I together with my friends were found to be reading through the excellent tactics found on your site then instantly developed a terrible suspicion I never thanked the website owner for those tips. All of the young men became certainly very interested to learn all of them and have in truth been using those things. We appreciate you genuinely indeed kind and for picking this form of terrific ideas most people are really needing to know about. My very own honest regret for not saying thanks to you sooner.
stone island hoodie http://www.stoneislands.us
Reply supreme clothing
11:04 PM on May 8, 2021 
Needed to put you the little bit of note so as to say thank you the moment again on your incredible methods you have provided on this page. This has been particularly open-handed of people like you to offer openly just what many people could have offered for sale as an ebook to earn some profit for themselves, most importantly considering that you might well have done it in case you considered necessary. The tips likewise served to provide a easy way to be aware that someone else have a similar zeal just like my own to know the truth much more in regard to this issue. Certainly there are numerous more fun sessions ahead for individuals that scan your blog post.
supreme clothing http://www.supremenewyork.us.com
Reply curry shoes
11:02 PM on May 8, 2021 
I wanted to put you a tiny remark to thank you so much yet again regarding the precious guidelines you've provided in this case. This is quite pretty open-handed of people like you to deliver extensively exactly what many people might have sold for an electronic book to help with making some bucks for themselves, even more so given that you could have done it if you ever desired. Those good tips as well worked to be the easy way to be sure that many people have the identical fervor similar to my own to see way more when it comes to this condition. I believe there are lots of more pleasurable moments up front for individuals who scan your blog.
curry shoes http://www.curry8.us
Reply yeezy 350
11:02 PM on May 8, 2021 
I and my pals ended up looking at the nice things found on your web blog and all of a sudden got an awful feeling I had not expressed respect to the website owner for those strategies. Those boys became absolutely very interested to read through all of them and have absolutely been tapping into them. Many thanks for being quite accommodating and also for utilizing some useful subject areas millions of individuals are really desirous to discover. My personal honest apologies for not saying thanks to you sooner.
yeezy 350 http://www.yeezy350boostv2s.us
Reply longchamp handbags
10:14 PM on May 8, 2021 
Thank you so much for giving everyone an exceptionally remarkable possiblity to read in detail from here. It is usually very superb plus jam-packed with fun for me and my office co-workers to visit your blog particularly 3 times a week to study the latest items you have got. And indeed, we are always contented for the astounding information served by you. Certain two ideas in this posting are undeniably the very best we have all ever had.
longchamp handbags http://www.longchampshandbags.us.org

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0