Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11306 Comments

Reply off white nike
11:41 AM on April 28, 2021 
A lot of thanks for your entire labor on this web page. Debby really likes conducting research and it's really simple to grasp why. A lot of people notice all of the powerful means you provide simple techniques through this web site and therefore inspire contribution from some other people on that subject while our own child is certainly discovering a lot. Enjoy the rest of the new year. You're performing a superb job.
off white nike http://www.off-whiteshoes.us.com
Reply supreme new york
10:29 AM on April 28, 2021 
My husband and i felt really ecstatic when Chris could round up his inquiry through the entire precious recommendations he gained using your web site. It is now and again perplexing just to happen to be making a gift of information and facts some other people have been making money from. And we also know we have got the writer to thank for that. All of the illustrations you made, the simple web site navigation, the relationships you give support to foster - it is mostly superb, and it's really making our son and our family reckon that the theme is entertaining, and that's particularly vital. Thank you for everything!
supreme new york http://www.supremeclothingstore.com
Reply curry 6
9:07 AM on April 28, 2021 
I wish to express appreciation to this writer just for bailing me out of this particular trouble. Because of looking throughout the internet and coming across notions that were not helpful, I believed my entire life was done. Living without the presence of solutions to the difficulties you've solved as a result of your main guide is a crucial case, as well as those which could have in a negative way damaged my career if I hadn't encountered your blog. Your main expertise and kindness in touching almost everything was vital. I don't know what I would've done if I had not come across such a solution like this. I am able to now relish my future. Thanks a lot so much for the professional and amazing help. I won't be reluctant to endorse your blog post to any person who desires support about this area.
curry 6 http://www.curry-6.us
Reply bape
9:07 AM on April 28, 2021 
Thanks a lot for giving everyone an extremely special possiblity to check tips from here. It's usually so lovely and also stuffed with a lot of fun for me personally and my office mates to visit your site at the least three times weekly to find out the latest items you have got. And of course, I am just actually happy with your terrific tactics served by you. Some 4 points in this article are surely the best we've ever had.
bape http://www.bapesonline.com
Reply kd shoes
9:06 AM on April 28, 2021 
I have to convey my passion for your generosity in support of folks who require help on in this theme. Your very own dedication to passing the solution across turned out to be incredibly useful and has continuously enabled girls like me to realize their objectives. Your interesting tutorial implies a lot to me and substantially more to my peers. With thanks; from each one of us.
kd shoes http://www.kd-shoes.us
Reply moncler
9:06 AM on April 28, 2021 
I'm also commenting to let you understand of the remarkable experience our child developed reading through your web page. She learned many details, which include what it is like to possess an incredible coaching mindset to make a number of people without hassle completely grasp specified advanced matters. You undoubtedly did more than visitors' desires. Many thanks for giving these warm and helpful, trusted, explanatory and even unique thoughts on this topic to Gloria.
moncler http://www.monclerjackets.us.org
Reply supreme clothing
9:05 AM on April 28, 2021 
I intended to create you the very little remark just to thank you very much the moment again about the marvelous information you have documented on this site. This is quite extremely generous with people like you to allow without restraint what exactly a few people could possibly have offered for sale as an e-book to end up making some cash for their own end, specifically since you might well have tried it in case you wanted. Those tactics additionally acted to be the easy way to know that most people have similar zeal just like my very own to know a whole lot more in terms of this problem. I know there are a lot more fun occasions ahead for individuals who scan your site.
supreme clothing http://www.supremesoutlet.us.com
Reply off white
9:04 AM on April 28, 2021 
Thank you a lot for providing individuals with an extremely marvellous opportunity to check tips from this site. It really is very fantastic and full of fun for me and my office fellow workers to search your web site a minimum of 3 times in 7 days to study the new guides you will have. And lastly, I'm just certainly impressed with your unbelievable strategies you serve. Some 1 facts in this posting are truly the very best I've had.
off white http://www.offwhitehoodies.us
Reply jordan 1 off white
9:03 AM on April 28, 2021 
Needed to draft you this little bit of observation to say thanks a lot as before about the stunning tricks you've provided on this website. It has been certainly tremendously open-handed of you to convey easily exactly what a few individuals would've offered as an e book to generate some profit for their own end, particularly now that you could have done it in the event you considered necessary. The tactics likewise served to become great way to comprehend many people have similar interest really like my own to learn a little more concerning this matter. I'm sure there are lots of more fun situations in the future for individuals that view your blog post.
jordan 1 off white http://www.offwhitexjordan1.com
Reply bape clothing
8:54 AM on April 28, 2021 
Thanks for each of your work on this site. My aunt enjoys setting aside time for research and it is obvious why. Most people know all relating to the powerful form you convey valuable secrets through the blog and as well inspire contribution from visitors on this concern then our favorite simple princess has always been starting to learn a great deal. Have fun with the rest of the year. You are always carrying out a really great job.
bape clothing http://www.bape-clothing.us
Reply curry 7
8:53 AM on April 28, 2021 
Thank you for all your labor on this web page. My aunt delights in setting aside time for research and it's really simple to grasp why. We learn all about the powerful mode you provide very useful guidance on this blog and strongly encourage response from people on this theme plus our own simple princess is actually being taught a lot. Take pleasure in the rest of the year. Your carrying out a great job.
curry 7 http://www.curry7.us
Reply curry shoes
8:53 AM on April 28, 2021 
Thank you so much for providing individuals with such a spectacular chance to read critical reviews from this blog. It is always so amazing and jam-packed with a lot of fun for me and my office acquaintances to search the blog the equivalent of three times in one week to study the fresh guides you have got. And of course, I am certainly motivated for the exceptional hints served by you. Some 1 areas in this article are in reality the most impressive we have all had.
curry shoes http://www.curryshoes.us.com
Reply lebron shoes
8:53 AM on April 28, 2021 
My spouse and i ended up being really comfortable when Raymond managed to finish up his reports out of the precious recommendations he received while using the blog. It's not at all simplistic to simply happen to be offering methods which usually the others have been selling. And we also discover we've got the writer to give thanks to for this. All of the explanations you've made, the simple blog navigation, the relationships you will give support to engender - it's got most awesome, and it is aiding our son in addition to the family consider that this subject matter is amusing, which is certainly quite indispensable. Thanks for all!
lebron shoes http://www.lebron17s.us
Reply off white
8:53 AM on April 28, 2021 
My husband and i have been quite satisfied Emmanuel could deal with his preliminary research because of the ideas he got from your very own web site. It is now and again perplexing to just continually be giving away hints which usually many others could have been making money from. And we all consider we now have the website owner to give thanks to for that. All of the illustrations you made, the easy web site menu, the friendships you can aid to promote - it's got many terrific, and it is leading our son in addition to the family understand that subject is interesting, and that's tremendously pressing. Thank you for all!
off white http://www.offwhiteoutlet.us.org
Reply golden goose
8:53 AM on April 28, 2021 
I'm just writing to make you understand of the fabulous encounter my princess developed using your site. She noticed some details, which included how it is like to have an excellent coaching style to have others with no trouble gain knowledge of a number of very confusing issues. You actually exceeded readers' desires. Many thanks for coming up with the good, trustworthy, informative not to mention fun thoughts on that topic to Ethel.
golden goose http://www.goldengoosessale.com
Reply curry shoes
8:53 AM on April 28, 2021 
I want to express my respect for your kind-heartedness in support of folks that really want help on this one niche. Your very own commitment to getting the message up and down had been unbelievably good and have regularly permitted many people just like me to arrive at their aims. Your insightful recommendations indicates this much a person like me and much more to my colleagues. Best wishes; from everyone of us.
curry shoes http://www.curryshoes.net
Reply cheap jordans
8:52 AM on April 28, 2021 
My spouse and i ended up being absolutely cheerful Peter managed to finish up his investigation through the entire precious recommendations he came across using your web pages. It is now and again perplexing just to always be making a gift of ideas which the others could have been trying to sell. And now we know we have got the website owner to give thanks to for that. All the illustrations you made, the easy web site menu, the relationships you make it possible to create - it's got many fabulous, and it's really letting our son and us understand that idea is amusing, which is wonderfully indispensable. Thank you for everything!
cheap jordans http://www.jordansforcheap.us.com
Reply bape clothing
8:52 AM on April 28, 2021 
I simply wished to thank you so much once again. I'm not certain the things that I might have created in the absence of the points revealed by you over this industry. It actually was the traumatic circumstance in my position, nevertheless observing the very skilled fashion you treated that forced me to leap for happiness. Now i am grateful for the support and then expect you find out what a great job you're accomplishing educating most people via a blog. I am certain you have never come across all of us.
bape clothing http://www.bapes.us.org
Reply golden goose outlet
8:28 AM on April 28, 2021 
I definitely wanted to write down a brief word in order to express gratitude to you for all of the stunning techniques you are writing on this site. My time-consuming internet investigation has at the end been recognized with pleasant information to talk about with my family members. I would assume that many of us visitors are truly lucky to live in a good site with many lovely people with beneficial tips and hints. I feel very fortunate to have encountered your site and look forward to so many more fun minutes reading here. Thank you again for a lot of things.
golden goose outlet http://www.goldengooseoutletstore.com
Reply kyrie irving shoes
8:28 AM on April 28, 2021 
Thanks for all your labor on this blog. My mum take interest in setting aside time for investigations and it's really simple to grasp why. Most of us notice all relating to the dynamic way you make very useful secrets via your web site and even strongly encourage participation from other people on that article then our own simple princess has always been becoming educated so much. Take pleasure in the remaining portion of the year. You're carrying out a wonderful job.
kyrie irving shoes http://www.kyrieirvingshoes.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0