Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11307 Comments

Reply yeezy
5:33 AM on April 15, 2021 
I just wanted to construct a brief note in order to say thanks to you for the nice techniques you are posting at this site. My time-consuming internet lookup has now been compensated with beneficial suggestions to go over with my colleagues. I 'd believe that most of us website visitors are definitely lucky to live in a superb place with many brilliant professionals with valuable tricks. I feel rather privileged to have encountered the website and look forward to plenty of more entertaining times reading here. Thank you again for everything.
yeezy http://www.yeezyshoessupply.com
Reply kyrie 6
5:33 AM on April 15, 2021 
I actually wanted to make a word to say thanks to you for all of the amazing strategies you are writing on this website. My long internet investigation has finally been recognized with awesome ideas to talk about with my family. I 'd suppose that we website visitors actually are very fortunate to dwell in a good community with very many wonderful professionals with valuable ideas. I feel quite grateful to have seen your weblog and look forward to really more awesome minutes reading here. Thank you again for a lot of things.
kyrie 6 http://www.kyrie6.org
Reply golden goose
5:33 AM on April 15, 2021 
My wife and i have been very fulfilled that Chris could finish up his investigation because of the ideas he made from your very own site. It's not at all simplistic just to possibly be giving freely procedures that people today have been trying to sell. And we also figure out we now have the blog owner to be grateful to for this. The specific explanations you've made, the easy blog navigation, the relationships you will make it possible to promote - it is all sensational, and it's facilitating our son and us do think the matter is satisfying, which is certainly rather serious. Thanks for the whole lot!
golden goose http://www.goldengooseoutletstore.com
Reply jordan 4
5:32 AM on April 15, 2021 
Thanks a lot for providing individuals with an extraordinarily memorable chance to read critical reviews from this web site. It is always so pleasurable and as well , full of a great time for me personally and my office co-workers to search your web site at least 3 times in one week to read through the new items you have. Of course, I'm usually impressed for the spectacular hints served by you. Certain 4 areas in this post are definitely the best we have all had.
jordan 4 http://www.jordan4.us.com
Reply yeezy boost
4:35 AM on April 15, 2021 
I needed to compose you the bit of word to say thank you again regarding the amazing principles you've featured on this site. This is really open-handed with people like you to convey freely what a lot of people would have offered for sale as an e-book to help with making some dough on their own, mostly considering that you might well have tried it if you considered necessary. The solutions in addition acted as the great way to fully grasp that other people have the identical desire just as my own to know the truth a little more on the topic of this matter. I'm certain there are lots of more fun periods ahead for individuals who scan your blog post.
yeezy boost http://www.yeezy-boost.us.com
Reply off white outlet
4:34 AM on April 15, 2021 
I not to mention my guys were analyzing the excellent procedures located on your web page and quickly I got a horrible suspicion I never expressed respect to the web blog owner for those tips. All the ladies came as a consequence happy to read all of them and have in effect in fact been using these things. I appreciate you for indeed being indeed accommodating and then for pick out this form of fantastic tips millions of individuals are really wanting to be informed on. My personal sincere regret for not saying thanks to you earlier.
off white outlet http://www.offwhiteoutlet.us.org
Reply balenciaga
4:34 AM on April 15, 2021 
I am also commenting to let you understand what a helpful discovery my friend's girl undergone checking the blog. She came to find lots of pieces, most notably what it is like to possess an excellent giving heart to make others with ease understand several complex subject matter. You really did more than visitors' expectations. I appreciate you for coming up with those priceless, dependable, revealing and also fun thoughts on this topic to Lizeth.
balenciaga http://www.balenciaga.us.com
Reply balenciaga speed trainer
4:33 AM on April 15, 2021 
I needed to post you the very little word just to say thanks a lot over again on your striking information you have documented on this page. This is so remarkably generous with people like you to give extensively what a lot of folks would've distributed for an e-book to help make some cash for their own end, and in particular given that you might well have tried it in case you wanted. These good ideas as well worked to be the good way to be sure that the rest have a similar zeal just as my very own to know the truth somewhat more with regard to this problem. I think there are millions of more fun situations in the future for individuals that go through your site.
balenciaga speed trainer http://www.balenciaga.us.com
Reply golden goose
4:32 AM on April 15, 2021 
Thanks for every one of your labor on this blog. Debby really loves managing research and it is simple to grasp why. A lot of people hear all of the dynamic means you give insightful guidance via this website and even cause response from visitors about this subject matter and my girl is in fact studying a whole lot. Take pleasure in the remaining portion of the year. Your conducting a pretty cool job.
golden goose http://www.golden-gooses.com
Reply yeezy sneakers
4:31 AM on April 15, 2021 
I happen to be writing to make you be aware of what a wonderful discovery my cousin's princess experienced studying your web site. She noticed plenty of issues, which include how it is like to have a very effective teaching spirit to make folks easily gain knowledge of specific grueling subject areas. You truly did more than our own expected results. Many thanks for delivering the necessary, healthy, revealing and also cool tips about this topic to Ethel.
yeezy sneakers http://www.yeezysneakers.us
Reply kd shoes
3:51 AM on April 15, 2021 
I not to mention my buddies ended up viewing the nice suggestions found on the website and so quickly came up with an awful suspicion I never thanked the blog owner for those secrets. The women happened to be so excited to learn all of them and have quite simply been loving them. Thanks for turning out to be well helpful and then for picking out certain beneficial ideas most people are really needing to understand about. My personal honest regret for not expressing appreciation to sooner.
kd shoes http://www.kd-shoes.us
Reply supreme hoodie
1:26 AM on April 15, 2021 
I intended to post you the bit of observation in order to give many thanks as before for your personal magnificent guidelines you've provided in this article. It was quite remarkably open-handed of people like you to give publicly all that many of us could possibly have offered for sale for an electronic book to end up making some bucks on their own, and in particular considering the fact that you could possibly have done it in case you considered necessary. Those guidelines in addition acted like the easy way to comprehend other people have the identical fervor the same as my very own to figure out great deal more on the subject of this condition. Certainly there are a lot more fun moments ahead for individuals who start reading your blog post.
supreme hoodie http://www.supremeshoodie.com
Reply supreme clothing
12:52 AM on April 15, 2021 
I wanted to write a word in order to say thanks to you for the superb tips you are placing on this site. My extensive internet lookup has now been rewarded with beneficial content to go over with my visitors. I would mention that we readers actually are quite lucky to exist in a notable network with very many perfect professionals with helpful points. I feel extremely blessed to have discovered the webpages and look forward to plenty of more thrilling times reading here. Thanks once more for all the details.
supreme clothing http://www.supremeoutlet.us.com
Reply kyrie 6 shoes
12:44 AM on April 15, 2021 
I simply desired to thank you very much again. I do not know what I would have made to happen without these aspects documented by you over such a industry. It previously was a very difficult concern in my view, but witnessing a new expert style you treated the issue made me to cry with happiness. Now i'm grateful for your advice and in addition believe you are aware of a powerful job that you are putting in instructing men and women through your web blog. I am sure you've never encountered any of us.
kyrie 6 shoes http://www.kyrie-6.com
Reply off white outlet
12:42 AM on April 15, 2021 
Thank you so much for providing individuals with an extraordinarily remarkable opportunity to check tips from this web site. It's always so kind plus full of a lot of fun for me personally and my office acquaintances to visit your website at minimum 3 times in a week to see the fresh stuff you have. And of course, I am certainly amazed concerning the splendid tips you give. Some 2 tips in this posting are completely the most impressive we have ever had.
off white outlet http://www.offwhiteoutlet.us.org
Reply kawhi leonard shoes
10:33 PM on April 14, 2021 
I needed to put you this bit of note just to thank you very much as before on the pleasing suggestions you've provided on this website. This is certainly generous with people like you to offer extensively all many of us might have supplied for an e-book to generate some profit for their own end, especially now that you might have done it if you wanted. Those ideas in addition worked to provide a good way to realize that other individuals have a similar eagerness just like my own to realize a great deal more regarding this condition. I'm sure there are lots of more enjoyable periods ahead for people who read your blog.
kawhi leonard shoes http://www.kawhileonardshoes.us
Reply off white jordan 1
10:32 PM on April 14, 2021 
I actually wanted to construct a message to be able to say thanks to you for those precious tips and tricks you are writing at this site. My time-consuming internet investigation has at the end of the day been paid with really good points to write about with my company. I 'd express that we website visitors are undoubtedly fortunate to live in a notable website with many brilliant people with valuable tips and hints. I feel very much blessed to have discovered the webpage and look forward to really more enjoyable moments reading here. Thank you once more for all the details.
off white jordan 1 http://www.offwhitexjordan1.com
Reply bape clothing
10:32 PM on April 14, 2021 
I happen to be writing to let you be aware of what a incredible discovery my friend's child enjoyed going through your site. She noticed many details, which include what it's like to possess an amazing helping mindset to get many people easily fully grasp a number of multifaceted matters. You undoubtedly exceeded our own expectations. Many thanks for displaying these warm and helpful, safe, edifying as well as easy tips about your topic to Mary.
bape clothing http://www.bape-clothing.us
Reply cheap jordans
10:31 PM on April 14, 2021 
I intended to create you the little word just to thank you the moment again for your extraordinary solutions you've provided in this article. It was simply generous with you to give unreservedly all most of us could possibly have made available as an e book to generate some dough on their own, principally given that you could have tried it if you considered necessary. These things as well worked like the easy way to understand that some people have the same zeal just like my own to figure out good deal more around this problem. I know there are millions of more pleasurable situations in the future for those who discover your blog post.
cheap jordans http://www.jordansforcheap.us.com
Reply canada goose
10:30 PM on April 14, 2021 
I and my friends came checking the best items found on your website then instantly came up with a horrible suspicion I had not expressed respect to you for those strategies. The ladies happened to be certainly warmed to read through them and now have sincerely been enjoying these things. Appreciation for simply being so accommodating as well as for finding this form of incredible useful guides most people are really wanting to understand about. Our own honest apologies for not saying thanks to sooner.
canada goose http://www.canadagooses-outlet.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0