Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11267 Comments

Reply kawhi leonard shoes
3:34 AM on June 23, 2021 
I precisely needed to thank you so much yet again. I do not know the things I could possibly have gone through in the absence of the actual points provided by you directly on such a field. This has been an absolute alarming concern in my position, nevertheless looking at the very professional form you resolved it took me to cry over happiness. I'm thankful for the guidance and sincerely hope you know what an amazing job you are providing teaching people thru your web page. Probably you haven't met any of us.
kawhi leonard shoes http://www.kawhileonardshoes.us
Reply golden goose
3:07 AM on June 23, 2021 
I want to show my thanks to the writer for rescuing me from this condition. Because of searching through the internet and finding notions which were not helpful, I was thinking my entire life was over. Being alive minus the answers to the issues you've fixed by means of your short post is a crucial case, and the ones which might have badly damaged my entire career if I had not discovered the blog. Your actual expertise and kindness in maneuvering a lot of stuff was important. I don't know what I would have done if I had not discovered such a step like this. I am able to at this moment look forward to my future. Thank you very much for the expert and sensible help. I will not think twice to refer the blog to any individual who would like tips about this topic.
golden goose http://www.goldengooseoutletstore.com
Reply curry shoes
2:52 AM on June 23, 2021 
Thanks a lot for providing individuals with an extraordinarily spectacular possiblity to discover important secrets from this site. It is always so superb plus full of a good time for me and my office mates to visit your blog minimum three times per week to read through the fresh tips you have. Of course, I am just certainly fulfilled with your unique inspiring ideas you serve. Selected 3 points on this page are indeed the simplest I've had.
curry shoes http://www.curryshoes.us.com
Reply jordan 13
2:38 AM on June 23, 2021 
I intended to write you the very small observation to help thank you yet again just for the pretty strategies you have provided on this site. It was quite shockingly generous with people like you to provide easily all that many people would have sold for an electronic book to help make some dough for themselves, mostly considering the fact that you could possibly have done it if you ever decided. Those suggestions in addition served to be a great way to realize that other people have the identical zeal similar to my own to figure out a whole lot more in respect of this condition. Certainly there are several more fun times ahead for many who start reading your site.
jordan 13 http://www.jordan13.us.com
Reply golden goose
2:36 AM on June 23, 2021 
Thank you a lot for providing individuals with such a memorable possiblity to read articles and blog posts from here. It is usually so cool and full of a great time for me personally and my office peers to search your web site no less than three times in one week to see the latest tips you have. Of course, I am also always amazed with the staggering advice you serve. Certain 4 areas in this article are really the most suitable we have had.
golden goose http://www.goldengoosesonline.com
Reply hermes birkin
2:35 AM on June 23, 2021 
A lot of thanks for your entire hard work on this web site. Kate really likes working on research and it is obvious why. I hear all about the lively manner you give worthwhile tricks on your blog and as well cause participation from people on that area and our favorite child is without question understanding a whole lot. Take pleasure in the remaining portion of the year. You are always performing a splendid job.
hermes birkin http://www.hermesbirkins.com
Reply moncler outlet
2:35 AM on June 23, 2021 
I and my guys happened to be examining the best tricks on your site and so before long came up with an awful suspicion I had not thanked the web site owner for those techniques. All of the guys were definitely as a result stimulated to read them and have in effect simply been having fun with them. I appreciate you for truly being quite considerate and then for picking out some important subjects millions of individuals are really needing to know about. My personal honest regret for not expressing gratitude to sooner.
moncler outlet http://www.monclerjackets.us.org
Reply hermes handbags
2:34 AM on June 23, 2021 
My husband and i ended up being peaceful that Jordan could conclude his basic research out of the ideas he gained from your own web site. It is now and again perplexing to simply be freely giving solutions that people might have been trying to sell. And we also acknowledge we have got the blog owner to be grateful to because of that. All of the illustrations you have made, the easy site menu, the relationships your site help engender - it is many powerful, and it's really making our son and our family consider that that situation is fun, and that is highly mandatory. Thank you for the whole lot!
hermes handbags http://www.hermesonlineshop.com
Reply kevin durant shoes
2:34 AM on June 23, 2021 
I would like to show some thanks to this writer for bailing me out of this setting. Just after browsing through the internet and finding advice which were not pleasant, I figured my life was well over. Existing minus the answers to the difficulties you've resolved by means of your main article is a serious case, as well as those that could have badly damaged my career if I hadn't noticed the website. The ability and kindness in taking care of all the pieces was vital. I don't know what I would have done if I hadn't encountered such a point like this. I can also at this time look ahead to my future. Thanks very much for your expert and amazing help. I will not be reluctant to suggest your web site to any person who should have guidance about this issue.
kevin durant shoes http://www.kevindurant-shoes.us.com
Reply nike lebron 16
2:34 AM on June 23, 2021 
Thanks for all of the efforts on this website. My daughter really likes making time for research and it's simple to grasp why. We learn all regarding the compelling form you make reliable guides through the web site and as well as invigorate contribution from other individuals on that area of interest so our girl is understanding a whole lot. Have fun with the remaining portion of the year. You are always carrying out a really good job.
nike lebron 16 http://www.lebron16.us
Reply hermes
2:34 AM on June 23, 2021 
I have to show some appreciation to the writer for bailing me out of this type of scenario. Because of scouting through the the web and coming across solutions which are not powerful, I believed my entire life was over. Living without the strategies to the difficulties you've solved through your good site is a serious case, as well as the ones which might have negatively affected my career if I had not come across your web page. Your natural talent and kindness in handling every item was useful. I am not sure what I would have done if I had not come across such a subject like this. I can at this time look ahead to my future. Thanks very much for this reliable and results-oriented guide. I will not think twice to propose your blog to anybody who needs assistance on this topic.
hermes http://www.hermes-handbags.us.com
Reply jordan shoes
2:28 AM on June 23, 2021 
Needed to create you the little remark to help give thanks the moment again for all the stunning suggestions you've shown in this case. It was simply tremendously open-handed with people like you to deliver without restraint just what a lot of folks would've sold as an electronic book to generate some cash for their own end, certainly now that you could have tried it in case you desired. These concepts likewise worked like a easy way to realize that many people have similar interest similar to mine to understand much more when it comes to this issue. Certainly there are several more fun instances up front for many who scan through your site.
jordan shoes http://www.jordanssneakers.us.com
Reply Amysow
1:28 AM on June 23, 2021 
strattera 60 mg capsule
Reply yeezy boost 700
1:11 AM on June 23, 2021 
I wish to voice my passion for your kind-heartedness supporting all those that actually need assistance with that matter. Your special dedication to passing the solution throughout ended up being astonishingly valuable and have regularly allowed professionals like me to arrive at their goals. Your insightful instruction indicates a lot to me and a whole lot more to my mates. Thanks a ton; from each one of us.
yeezy boost 700 http://www.yeezy700.us.com
Reply Best Payday Loan
1:11 AM on June 23, 2021 
guaranteed acceptance payday loans
Reply Eyesow
12:33 AM on June 23, 2021 
atarax pills can you buy viagra in canada viagra online no rx india pharmacy mail order generic cialis where to buy cialis 20 g tadacip 20 mg uk buy cialis 20mg uk tadalafil soft tablets cheap viagra canadian pharmacy
Reply jordans
12:22 AM on June 23, 2021 
My spouse and i felt absolutely delighted when Albert managed to conclude his survey with the ideas he received from your web page. It's not at all simplistic just to happen to be giving freely information and facts which often most people might have been making money from. And we also discover we have got the writer to be grateful to for this. The entire illustrations you made, the straightforward web site navigation, the relationships you give support to promote - it's got many remarkable, and it is helping our son in addition to our family reason why the article is amusing, and that's extremely indispensable. Thank you for all the pieces!
jordans http://www.jordanssneakers.us.com
Reply supreme clothing
12:05 AM on June 23, 2021 
I would like to show my gratitude for your kind-heartedness for persons who need help on your idea. Your personal commitment to passing the message up and down was remarkably powerful and have usually helped girls much like me to attain their aims. Your personal useful report entails so much to me and especially to my office colleagues. Many thanks; from each one of us.
supreme clothing http://www.supremes-clothing.com
Reply hermes birkin
12:05 AM on June 23, 2021 
My wife and i got so happy when Peter could conclude his homework from your ideas he gained from your site. It is now and again perplexing to simply possibly be freely giving tricks that a number of people may have been selling. And we understand we have got the writer to thank for this. Those explanations you've made, the straightforward site navigation, the friendships your site help to promote - it's got mostly unbelievable, and it's making our son and our family recognize that the content is fun, and that is really serious. Many thanks for all!
hermes birkin http://www.hermesbirkinbags.us.com
Reply kobe shoes
12:05 AM on June 23, 2021 
I enjoy you because of each of your effort on this site. My daughter delights in getting into research and it's really obvious why. Almost all notice all about the compelling form you offer very important strategies through the web blog and as well as welcome participation from people on the point and our own child is without question discovering a lot. Take advantage of the rest of the year. You're the one conducting a fabulous job.
kobe shoes http://www.kobe.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0