Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11291 Comments

Reply off white clothing
7:08 PM on February 28, 2021 
I am also commenting to let you be aware of of the incredible encounter our princess enjoyed viewing your blog. She noticed numerous details, not to mention how it is like to have an awesome giving spirit to have folks smoothly gain knowledge of certain complicated matters. You actually exceeded my expected results. Many thanks for giving such essential, healthy, explanatory and also easy tips about that topic to Janet.
off white clothing http://www.off--white.us.com
Reply golden goose sneakers
7:08 PM on February 28, 2021 
I would like to convey my gratitude for your kindness giving support to people that really want assistance with this particular field. Your very own dedication to passing the solution up and down was extremely interesting and has all the time made guys and women much like me to realize their pursuits. Your new warm and helpful instruction indicates this much a person like me and even further to my fellow workers. Many thanks; from everyone of us.
golden goose sneakers http://www.goldengoosesonline.com
Reply longchamp handbags
7:07 PM on February 28, 2021 
I simply needed to appreciate you once again. I'm not certain what I might have achieved without the aspects documented by you over this subject matter. It was the frustrating issue in my position, but encountering the very professional manner you processed it made me to leap with joy. I will be happier for the service and pray you recognize what a powerful job your are doing teaching most people with the aid of your websites. Most probably you haven't encountered any of us.
longchamp handbags http://www.longchampshandbags.us
Reply birkin bag
7:06 PM on February 28, 2021 
I must express my love for your kindness for women who have the need for guidance on your question. Your real commitment to passing the solution all around appeared to be remarkably valuable and has without exception encouraged employees like me to reach their ambitions. Your interesting advice denotes a great deal to me and much more to my office workers. Thanks a ton; from each one of us.
birkin bag http://www.birkinbag.us.com
Reply supreme clothing
6:25 PM on February 28, 2021 
My wife and i were quite excited Emmanuel could do his basic research out of the ideas he made from your blog. It's not at all simplistic to simply be giving away information which usually many people may have been selling. And we all recognize we have the writer to appreciate because of that. Those explanations you have made, the simple web site menu, the relationships your site make it possible to promote - it is most terrific, and it is aiding our son and us reckon that the matter is cool, and that's pretty vital. Thank you for the whole thing!
supreme clothing http://www.supremeoutlet.us.com
Reply nike off whtie
4:44 PM on February 28, 2021 
I together with my friends were actually digesting the good helpful tips on your web site and then immediately I had an awful feeling I never expressed respect to the site owner for those strategies. The boys were definitely for that reason stimulated to see all of them and already have unquestionably been taking pleasure in those things. We appreciate you getting simply thoughtful and also for opting for such decent themes most people are really eager to be aware of. My honest apologies for not expressing appreciation to you earlier.
nike off whtie http://www.nikexoffwhite.com
Reply supreme
3:22 PM on February 28, 2021 
I am writing to make you be aware of of the helpful encounter our child experienced viewing your site. She learned a lot of details, not to mention how it is like to possess an awesome coaching mood to get other people smoothly completely grasp certain very confusing things. You undoubtedly surpassed my expectations. I appreciate you for presenting those essential, dependable, explanatory and easy tips about that topic to Jane.
supreme http://www.supremes.us.org
Reply supreme hoodie
2:28 PM on February 28, 2021 
Thanks for your whole hard work on this website. Kim delights in managing internet research and it is simple to grasp why. A lot of people hear all regarding the dynamic ways you make worthwhile items through the website and as well as strongly encourage response from other individuals about this area of interest so our child is without question being taught a lot of things. Enjoy the rest of the new year. You have been carrying out a brilliant job.
supreme hoodie http://www.supreme-clothings.us.com
Reply chrome hearts online store
12:44 PM on February 28, 2021 
My husband and i were fulfilled John managed to conclude his analysis through your precious recommendations he got through the web pages. It is now and again perplexing to just find yourself freely giving tips which often other people may have been selling. And we all fully understand we have got you to give thanks to for this. The explanations you have made, the easy site navigation, the friendships you assist to create - it's mostly unbelievable, and it's really aiding our son and us consider that the matter is brilliant, which is pretty indispensable. Thanks for the whole lot!
chrome hearts online store http://www.chromeheartstoreonline.com
Reply kenzo
9:46 AM on February 28, 2021 
I want to convey my affection for your generosity in support of all those that absolutely need help with in this concern. Your very own commitment to passing the message all over ended up being remarkably important and has usually allowed professionals much like me to get to their aims. This insightful useful information denotes a whole lot to me and especially to my mates. Thank you; from each one of us.
kenzo http://www.kenzoclothing.us
Reply longchamp
9:45 AM on February 28, 2021 
I actually wanted to jot down a brief word so as to appreciate you for the fabulous items you are giving out here. My time intensive internet investigation has now been paid with beneficial details to go over with my pals. I 'd state that that most of us readers actually are extremely fortunate to be in a fantastic site with many special professionals with useful tips and hints. I feel pretty blessed to have discovered your entire website page and look forward to tons of more entertaining minutes reading here. Thank you again for a lot of things.
longchamp http://www.longchampshandbags.us.org
Reply golden goose outlet
9:45 AM on February 28, 2021 
I together with my guys were going through the nice items on your web site while all of the sudden came up with a horrible feeling I had not thanked the blog owner for those tips. All of the ladies came for this reason glad to see them and have in effect quite simply been loving them. Many thanks for truly being indeed considerate as well as for having these kinds of impressive resources most people are really desirous to be informed on. My very own honest apologies for not expressing gratitude to you earlier.
golden goose outlet http://www.goldengoose-outlet.us.com
Reply yeezy supply
9:45 AM on February 28, 2021 
I am just writing to make you be aware of of the wonderful encounter our princess found reading your site. She learned such a lot of pieces, which included how it is like to possess a wonderful teaching mood to have many people quite simply completely grasp various specialized issues. You truly surpassed our own expectations. Many thanks for imparting those interesting, trustworthy, explanatory and fun tips about that topic to Mary.
yeezy supply http://www.yeezyshoessupply.com
Reply off white
9:45 AM on February 28, 2021 
I simply desired to say thanks again. I am not sure the things that I would've used in the absence of the tips and hints provided by you concerning that industry. It absolutely was an absolute frightening case in my view, but understanding this specialised mode you treated that made me to cry for gladness. I am happy for the service and in addition believe you recognize what a great job that you are carrying out instructing the rest thru a web site. I am certain you've never come across all of us.
off white http://www.offwhite.us.com
Reply bape
9:44 AM on February 28, 2021 
I must voice my gratitude for your generosity in support of all those that really need help on this study. Your special commitment to getting the message up and down had been especially beneficial and has truly enabled people just like me to realize their aims. Your own helpful tips and hints signifies a great deal to me and substantially more to my colleagues. Many thanks; from everyone of us.
bape http://www.bapesonline.com
Reply nike react
9:44 AM on February 28, 2021 
I have to express my thanks to this writer for bailing me out of this particular crisis. Right after scouting throughout the the net and meeting notions that were not pleasant, I thought my entire life was over. Existing minus the answers to the difficulties you've fixed by means of this posting is a crucial case, as well as the kind which may have negatively damaged my career if I hadn't noticed your website. Your own expertise and kindness in touching a lot of things was very helpful. I'm not sure what I would've done if I had not discovered such a subject like this. It's possible to now look ahead to my future. Thanks very much for your reliable and result oriented guide. I will not hesitate to suggest your blog to any individual who needs guidelines on this topic.
nike react http://www.nikereact.org
Reply cheap jordans
9:44 AM on February 28, 2021 
I really wanted to write down a small remark to be able to thank you for all of the wonderful instructions you are writing on this site. My prolonged internet look up has finally been paid with really good points to share with my pals. I would tell you that many of us site visitors actually are unequivocally endowed to dwell in a wonderful website with very many perfect individuals with very helpful advice. I feel extremely happy to have used the webpage and look forward to plenty of more enjoyable times reading here. Thank you once more for everything.
cheap jordans http://www.cheapjordan.us
Reply supreme clothing
9:43 AM on February 28, 2021 
I am also writing to make you understand of the amazing discovery my wife's daughter developed viewing your blog. She discovered such a lot of pieces, with the inclusion of how it is like to possess an incredible giving spirit to have other individuals smoothly master several problematic matters. You undoubtedly did more than readers' desires. Thank you for producing these priceless, trusted, edifying and as well as unique tips on that topic to Lizeth.
supreme clothing http://www.supremenewyork.us.com
Reply yeezy boost 350
6:40 AM on February 28, 2021 
I wish to voice my gratitude for your generosity giving support to women who have the need for help with this question. Your very own commitment to getting the message across had been rather advantageous and have continuously permitted individuals much like me to realize their aims. The helpful recommendations entails a lot to me and still more to my office colleagues. Warm regards; from each one of us.
yeezy boost 350 http://www.yeezy-shoes.us.org
Reply bape clothing
6:11 AM on February 28, 2021 
A lot of thanks for all of the effort on this blog. My daughter enjoys doing internet research and it's simple to grasp why. I learn all about the dynamic form you give efficient items on the web site and invigorate contribution from people about this area plus our favorite girl has always been becoming educated a lot of things. Take advantage of the rest of the new year. Your conducting a remarkable job.
bape clothing http://www.bape-clothing.us

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0