Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11290 Comments

Reply kd 10
5:37 AM on February 6, 2021 
I simply wanted to type a simple remark in order to appreciate you for those lovely tips and hints you are sharing at this website. My time-consuming internet research has at the end of the day been compensated with reliable points to exchange with my great friends. I 'd declare that we site visitors actually are extremely endowed to live in a very good place with so many outstanding professionals with beneficial plans. I feel rather happy to have discovered your web page and look forward to tons of more fabulous moments reading here. Thanks a lot once again for all the details.
kd 10 http://www.kd10.us
Reply lebron shoes
5:37 AM on February 6, 2021 
I want to voice my affection for your kind-heartedness for people that require guidance on the idea. Your real dedication to getting the message all through ended up being certainly invaluable and has surely allowed workers much like me to get to their targets. Your new insightful hints and tips denotes so much to me and a whole lot more to my office workers. With thanks; from all of us.
lebron shoes http://www.lebronjames.us.com
Reply air jordan 1
5:37 AM on February 6, 2021 
I and also my guys were found to be checking the nice things located on your web page and quickly came up with an awful feeling I had not thanked the blog owner for them. All of the young boys were totally stimulated to see all of them and now have simply been loving those things. Appreciate your really being very kind and also for obtaining these kinds of great useful guides millions of individuals are really desirous to discover. My sincere regret for not expressing gratitude to you earlier.
air jordan 1 http://www.jordan1shoes.us
Reply nike epic react flyknit
5:37 AM on February 6, 2021 
I want to express some thanks to the writer for bailing me out of this particular matter. After scouting through the world-wide-web and finding methods that were not powerful, I was thinking my life was over. Existing without the solutions to the issues you have sorted out by way of your entire article content is a critical case, as well as those that might have adversely affected my career if I had not encountered your blog. Your primary competence and kindness in maneuvering the whole thing was priceless. I'm not sure what I would have done if I had not discovered such a thing like this. I can also at this moment look ahead to my future. Thanks a lot so much for your skilled and effective help. I won't think twice to propose your web page to anybody who would need guidelines on this subject matter.
nike epic react flyknit http://www.nikereact.org
Reply off white
5:37 AM on February 6, 2021 
I precisely wanted to say thanks once more. I do not know the things I would have implemented in the absence of these opinions shown by you over that area. It previously was a real frustrating dilemma in my view, but taking a look at a new skilled manner you solved it took me to leap over fulfillment. Now i'm happier for your support and thus trust you are aware of an amazing job you are always undertaking educating people by way of your web page. I am sure you have never encountered any of us.
off white http://www.offwhiteoutlet.us.org
Reply supreme clothing
4:21 AM on February 6, 2021 
Thank you for every one of your hard work on this website. My mother loves managing investigations and it is easy to understand why. My partner and i learn all of the compelling form you provide very useful solutions on the web site and therefore increase contribution from some other people on the concern and my child is without question starting to learn a lot of things. Take advantage of the remaining portion of the year. You are carrying out a good job.
supreme clothing http://www.supremehoodies.us
Reply jordan 13
4:21 AM on February 6, 2021 
I have to express thanks to the writer for rescuing me from such a instance. Right after looking through the search engines and seeing ways which were not beneficial, I believed my entire life was over. Being alive minus the solutions to the issues you have fixed by means of your write-up is a critical case, and ones which could have badly damaged my career if I had not noticed your web site. Your good know-how and kindness in maneuvering all things was tremendous. I am not sure what I would've done if I hadn't come across such a solution like this. I'm able to now look ahead to my future. Thanks for your time very much for your specialized and result oriented help. I won't think twice to suggest your web sites to any person who needs recommendations on this subject.
jordan 13 http://www.jordan13.us.com
Reply kyrie 7
4:21 AM on February 6, 2021 
I have to express thanks to this writer just for bailing me out of this particular instance. Because of checking through the the web and finding tips which are not powerful, I believed my entire life was over. Living minus the solutions to the issues you've solved all through your entire article is a critical case, and those that would have negatively affected my career if I had not discovered the website. That expertise and kindness in maneuvering all the things was very helpful. I don't know what I would have done if I had not come upon such a point like this. I can at this time relish my future. Thanks a lot very much for the reliable and result oriented guide. I won't hesitate to endorse your site to anyone who needs and wants recommendations on this situation.
kyrie 7 http://www.kyrie7shoes.us
Reply cheap jordans
4:21 AM on February 6, 2021 
I simply wanted to compose a simple word in order to thank you for all of the nice guides you are showing on this site. My prolonged internet lookup has at the end been compensated with sensible content to go over with my partners. I 'd declare that many of us website visitors are very blessed to exist in a fine network with so many brilliant people with very beneficial principles. I feel rather blessed to have encountered your entire webpage and look forward to plenty of more fabulous moments reading here. Thanks a lot again for a lot of things.
cheap jordans http://www.jordansforcheap.us.com
Reply giannis shoes
4:20 AM on February 6, 2021 
I needed to create you a very little remark to finally thank you very much the moment again about the pleasant methods you've documented in this case. It's certainly pretty open-handed of people like you to convey publicly what a number of people could possibly have offered for an e-book to get some profit for their own end, mostly considering the fact that you might well have done it in the event you desired. The points also worked to be a good way to understand that some people have the same dream like my personal own to realize good deal more with respect to this problem. I think there are some more pleasant instances in the future for individuals who discover your site.
giannis shoes http://www.giannisantetokounmposhoes.us
Reply bape clothing
4:20 AM on February 6, 2021 
I would like to get across my love for your generosity giving support to women who need help with the subject matter. Your very own dedication to getting the message across was particularly beneficial and has always permitted ladies much like me to arrive at their desired goals. Your entire invaluable recommendations can mean much to me and further more to my fellow workers. Warm regards; from all of us.
bape clothing http://www.bape-clothing.us
Reply curry 8
4:19 AM on February 6, 2021 
I and my friends have been digesting the nice secrets from your website then then came up with a terrible suspicion I had not thanked the blog owner for those techniques. The men had been as a result happy to read through them and now have seriously been making the most of them. I appreciate you for truly being simply considerate and for using such superior tips most people are really needing to discover. My sincere apologies for not expressing appreciation to sooner.
curry 8 http://www.curry8.us
Reply michael jordan shoes
1:07 AM on February 6, 2021 
I simply needed to thank you so much again. I'm not certain the things I would have carried out without those suggestions contributed by you regarding my area. Completely was an absolute distressing difficulty for me, however , encountering this specialized mode you treated the issue took me to jump over contentment. I'm grateful for this guidance as well as expect you recognize what a powerful job you happen to be getting into teaching most people thru your web blog. More than likely you haven't come across any of us.
michael jordan shoes http://www.michaeljordanshoes.us.com
Reply yeezy
11:13 PM on February 5, 2021 
A lot of thanks for every one of your work on this site. Ellie enjoys making time for internet research and it is easy to see why. All of us hear all relating to the compelling way you give useful information through your website and in addition inspire contribution from some others on this issue while our princess has always been being taught a great deal. Have fun with the rest of the year. You are always conducting a wonderful job.
yeezy http://www.yeezy-boost.com
Reply lebron shoes
11:11 PM on February 5, 2021 
I am just commenting to let you be aware of what a extraordinary encounter my wife's princess developed using your web page. She noticed numerous details, with the inclusion of what it is like to possess an awesome giving spirit to let the rest easily know precisely various extremely tough subject areas. You truly exceeded her expected results. Thanks for coming up with the good, healthy, edifying and cool tips about your topic to Julie.
lebron shoes http://www.lebron18.us
Reply kyrie 5
11:11 PM on February 5, 2021 
Thank you a lot for providing individuals with an extremely breathtaking chance to discover important secrets from here. It's always very sweet and as well , full of a lot of fun for me and my office fellow workers to search your web site no less than 3 times weekly to find out the new guidance you have got. And definitely, I am certainly fulfilled for the impressive concepts you give. Some 3 points on this page are surely the most suitable we've ever had.
kyrie 5 http://www.kyrie5.org
Reply jordans
11:10 PM on February 5, 2021 
I wish to show my appreciation to you for rescuing me from this instance. Just after looking throughout the search engines and obtaining opinions that were not productive, I thought my entire life was done. Existing minus the answers to the difficulties you've solved all through your short post is a critical case, and ones that would have badly damaged my entire career if I had not come across your web blog. Your personal understanding and kindness in touching the whole lot was valuable. I am not sure what I would've done if I had not encountered such a solution like this. I can also at this time relish my future. Thanks very much for this expert and results-oriented help. I will not be reluctant to suggest your web blog to anyone who ought to have care on this topic.
jordans http://www.jordansshoes.us.org
Reply curry 5
11:10 PM on February 5, 2021 
I'm also writing to let you know of the awesome encounter our princess developed reading the blog. She mastered such a lot of issues, which included what it is like to have an incredible giving mood to have certain people very easily grasp various grueling subject matter. You actually surpassed visitors' desires. Many thanks for rendering such productive, trusted, informative and easy tips on your topic to Ethel.
curry 5 http://www.curry5.us.com
Reply yeezy supply
11:05 PM on February 5, 2021 
I in addition to my pals were reading through the good key points found on the website while quickly developed a horrible suspicion I had not thanked the site owner for those tips. The young men became happy to study all of them and have sincerely been taking advantage of them. Thank you for truly being quite accommodating as well as for getting varieties of high-quality themes millions of individuals are really eager to learn about. My sincere apologies for not saying thanks to earlier.
yeezy supply http://www.adidasyeezysupply.com
Reply off-white
9:59 PM on February 5, 2021 
I must express my appreciation to you for rescuing me from this type of predicament. Right after surfing through the world-wide-web and getting opinions that were not powerful, I thought my entire life was well over. Existing without the presence of strategies to the difficulties you've sorted out by means of your entire report is a serious case, as well as ones that could have negatively affected my entire career if I hadn't noticed your blog post. Your own training and kindness in playing with all areas was tremendous. I am not sure what I would've done if I had not come across such a subject like this. I can also at this point look ahead to my future. Thanks so much for your high quality and result oriented guide. I will not think twice to suggest your web blog to any individual who should have support about this matter.
off-white http://www.off--white.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0