Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11290 Comments

Reply supreme clothing
3:46 AM on February 5, 2021 
I not to mention my buddies came reading the excellent information and facts from your website while suddenly got a horrible feeling I had not thanked the website owner for those secrets. All of the men had been as a result glad to read through all of them and now have really been enjoying those things. Thank you for being really considerate and then for settling on these kinds of brilliant tips most people are really desirous to be informed on. My honest regret for not expressing gratitude to earlier.
supreme clothing http://www.supremeclothingstore.com
Reply golden goose sneakers
11:35 PM on February 4, 2021 
I must show my appreciation to you for bailing me out of such a incident. As a result of scouting through the the web and finding tricks which are not helpful, I assumed my entire life was over. Living without the approaches to the difficulties you've fixed all through this guide is a serious case, and those which might have badly damaged my career if I had not noticed your blog post. The ability and kindness in handling a lot of stuff was useful. I don't know what I would have done if I hadn't encountered such a solution like this. It's possible to at this time relish my future. Thanks a lot so much for the high quality and sensible help. I will not hesitate to refer your web site to anyone who needs and wants care on this topic.
golden goose sneakers http://www.goldengoosesneakers.us.com
Reply stephen curry shoes
11:35 PM on February 4, 2021 
I just wanted to write a quick word to be able to thank you for some of the great information you are sharing on this site. My extensive internet investigation has at the end been rewarded with sensible content to talk about with my visitors. I 'd say that most of us readers are very endowed to dwell in a fantastic place with many wonderful professionals with helpful plans. I feel truly happy to have seen the webpage and look forward to plenty of more cool minutes reading here. Thanks once again for all the details.
stephen curry shoes http://www.stephencurry-shoes.us.com
Reply pandora charms
11:35 PM on February 4, 2021 
I and also my buddies happened to be following the great helpful tips located on the website then quickly I got an awful feeling I had not expressed respect to you for those tips. My women are actually for this reason very interested to read through them and have now extremely been loving them. Thank you for indeed being really accommodating and for figuring out variety of magnificent things millions of individuals are really desperate to be aware of. My very own sincere apologies for not saying thanks to you earlier.
pandora charms http://www.pandora-jewelrys.us.com
Reply yeezy shoes
11:35 PM on February 4, 2021 
I wish to express thanks to the writer just for bailing me out of this type of crisis. As a result of looking throughout the the web and seeing principles which are not helpful, I believed my life was over. Existing minus the approaches to the problems you've resolved by means of your site is a crucial case, as well as those which might have in a negative way affected my entire career if I hadn't come across your site. Your own expertise and kindness in controlling a lot of things was important. I'm not sure what I would have done if I hadn't encountered such a step like this. I'm able to at this time look forward to my future. Thanks so much for this impressive and sensible guide. I won't hesitate to recommend your blog post to any person who would like guidance on this problem.
yeezy shoes http://www.yeezy-shoes.us.org
Reply yeezy boost 350 v2
11:34 PM on February 4, 2021 
I want to express some appreciation to you just for bailing me out of such a predicament. After looking out through the the web and obtaining solutions which are not pleasant, I believed my life was done. Existing minus the solutions to the problems you have resolved as a result of your guideline is a serious case, and those which might have in a wrong way damaged my career if I had not discovered your blog. Your own understanding and kindness in controlling all the stuff was very helpful. I'm not sure what I would have done if I hadn't come across such a stuff like this. I am able to now relish my future. Thanks a lot very much for this reliable and results-oriented guide. I will not think twice to recommend the sites to anybody who should receive direction on this situation.
yeezy boost 350 v2 http://www.yeezy-350.us.com
Reply golden goose sneakers
11:34 PM on February 4, 2021 
I must get across my appreciation for your kindness supporting persons that absolutely need help on this concern. Your very own dedication to passing the solution throughout has been pretty helpful and have all the time permitted regular people just like me to realize their goals. Your insightful publication can mean a great deal a person like me and somewhat more to my mates. Many thanks; from everyone of us.
golden goose sneakers http://www.goldengooses.us
Reply chrome hearts store
11:33 PM on February 4, 2021 
I needed to compose you one very little word to thank you yet again on the great things you've discussed on this page. It's so incredibly open-handed of you in giving without restraint what a number of people would have supplied as an e-book to generate some money for themselves, most importantly considering that you could have done it if you wanted. Those techniques likewise served to provide a easy way to be certain that many people have similar dreams really like my personal own to find out more around this issue. I know there are lots of more pleasant moments ahead for people who read your site.
chrome hearts store http://www.chromeheartstoreonline.com
Reply supreme clothing
11:33 PM on February 4, 2021 
I must express appreciation to this writer for rescuing me from this type of challenge. Because of surfing through the online world and seeing tips that were not productive, I thought my entire life was well over. Existing minus the strategies to the issues you have solved as a result of your article is a serious case, and the kind that might have badly affected my entire career if I had not noticed your site. Your personal mastery and kindness in dealing with every item was precious. I'm not sure what I would have done if I hadn't come upon such a solution like this. I am able to at this time look ahead to my future. Thanks so much for your high quality and result oriented guide. I won't think twice to suggest the sites to anybody who would like guidance about this matter.
supreme clothing http://www.supremehoodies.us
Reply kyrie 6 shoes
10:04 PM on February 4, 2021 
I have to show thanks to you for rescuing me from this particular difficulty. Because of surfing around through the the web and meeting notions that were not pleasant, I assumed my life was over. Living devoid of the approaches to the issues you've solved by means of your entire report is a crucial case, as well as the kind which might have in a wrong way damaged my career if I hadn't discovered your web blog. Your talents and kindness in touching all the things was priceless. I am not sure what I would've done if I had not come across such a subject like this. I can also at this moment relish my future. Thanks a lot very much for your high quality and result oriented guide. I won't be reluctant to endorse your web sites to any individual who wants and needs tips on this issue.
kyrie 6 shoes http://www.kyrie6.org
Reply golden goose shoes
10:03 PM on February 4, 2021 
My spouse and i felt very more than happy that Louis could do his survey from the ideas he received from your own web pages. It is now and again perplexing to simply choose to be giving away facts which usually some people might have been making money from. So we fully grasp we have the website owner to appreciate because of that. The most important explanations you made, the easy web site menu, the friendships you help engender - it's got everything fantastic, and it's leading our son and us know that the situation is amusing, which is certainly particularly serious. Thanks for all!
golden goose shoes http://www.goldengoose-shoes.us.com
Reply curry
10:03 PM on February 4, 2021 
My wife and i got really excited Albert could do his web research with the ideas he came across while using the web pages. It is now and again perplexing to just possibly be giving for free steps the rest might have been trying to sell. And we also figure out we have the writer to thank for this. All the explanations you've made, the straightforward site navigation, the relationships you will make it easier to promote - it is everything wonderful, and it is making our son and our family know that this issue is interesting, and that's exceptionally important. Many thanks for all the pieces!
curry http://www.curryshoes.us.com
Reply longchamp
10:03 PM on February 4, 2021 
Thank you for your whole effort on this blog. Gloria really likes going through internet research and it's really easy to understand why. We hear all about the dynamic way you provide very important things through your blog and even recommend contribution from some others on this theme so our favorite girl is without a doubt discovering a great deal. Have fun with the rest of the year. You're the one performing a good job.
longchamp http://www.longchampshandbags.us.org
Reply moncler jackets
10:03 PM on February 4, 2021 
My wife and i have been absolutely contented when Emmanuel could complete his investigations via the ideas he received using your web page. It is now and again perplexing just to find yourself freely giving tactics which usually men and women could have been trying to sell. And we also see we need you to thank because of that. The specific explanations you made, the easy site menu, the relationships you help promote - it's got everything fantastic, and it's really letting our son and our family reckon that the subject matter is satisfying, which is seriously vital. Thanks for the whole lot!
moncler jackets http://www.monclerjackets.us
Reply lebron james shoes
10:03 PM on February 4, 2021 
My spouse and i felt thrilled when Edward could conclude his web research from your ideas he gained from your own site. It is now and again perplexing to simply be offering guidelines that many the rest may have been trying to sell. And now we fully grasp we now have the writer to be grateful to for that. The main explanations you made, the easy web site menu, the friendships you give support to instill - it's got most awesome, and it's letting our son and our family consider that that situation is satisfying, and that is tremendously mandatory. Thanks for the whole lot!
lebron james shoes http://www.lebron18shoes.us
Reply golden goose
10:03 PM on February 4, 2021 
My husband and i were quite excited that Jordan managed to conclude his analysis from your ideas he was given from your very own weblog. It is now and again perplexing to just possibly be giving away tactics that others might have been making money from. So we do understand we have you to be grateful to for that. The most important illustrations you have made, the easy website navigation, the relationships you aid to promote - it's many overwhelming, and it is making our son and us reckon that the topic is amusing, which is certainly extraordinarily important. Many thanks for the whole lot!
golden goose http://www.goldengooses.us
Reply yeezy shoes
10:03 PM on February 4, 2021 
I wanted to compose you that very little observation to finally thank you so much once again about the lovely secrets you've shared on this site. It was remarkably generous of people like you to offer extensively what exactly many individuals would have advertised as an ebook to help make some bucks on their own, notably now that you might well have done it in the event you decided. These basics in addition served like the fantastic way to know that some people have the identical dream like my personal own to understand a little more when considering this condition. I am sure there are lots of more pleasurable moments ahead for individuals who view your site.
yeezy shoes http://www.yeezysneakers.us
Reply air jordan
10:03 PM on February 4, 2021 
I have to convey my appreciation for your generosity for men and women that must have help with that topic. Your real dedication to passing the solution all through was exceptionally beneficial and has constantly made professionals much like me to attain their objectives. Your personal invaluable facts entails a great deal a person like me and still more to my peers. Thanks a lot; from everyone of us.
air jordan http://www.jordanshoes.us
Reply kyrie 5
10:02 PM on February 4, 2021 
My spouse and i were absolutely ecstatic Jordan could finish off his survey from the ideas he acquired from your very own web page. It's not at all simplistic to just choose to be making a gift of helpful hints many people might have been making money from. We figure out we need the website owner to appreciate for that. The most important illustrations you've made, the straightforward website menu, the friendships you can aid to engender - it's got all unbelievable, and it's helping our son and the family know that that subject is thrilling, and that is extraordinarily serious. Many thanks for the whole lot!
kyrie 5 http://www.kyrie5.org
Reply stephen curry shoes
8:39 PM on February 4, 2021 
I would like to voice my admiration for your generosity in support of men and women who actually need help on the theme. Your very own dedication to passing the solution throughout became certainly productive and have regularly allowed others much like me to reach their objectives. Your informative tutorial implies a whole lot a person like me and much more to my peers. With thanks; from all of us.
stephen curry shoes http://www.curryshoes.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0