Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11285 Comments

Reply curry shoes
8:45 PM on January 27, 2021 
A lot of thanks for all of the effort on this web page. My aunt take interest in carrying out research and it is easy to see why. A number of us hear all concerning the dynamic tactic you provide powerful tips on this web site and in addition attract response from other ones on the idea plus our favorite child is now starting to learn so much. Take advantage of the remaining portion of the year. You're the one conducting a fantastic job.
curry shoes http://www.curryshoes.net
Reply kawhi leonard shoes
8:45 PM on January 27, 2021 
I definitely wanted to type a simple comment so as to express gratitude to you for those splendid tricks you are posting on this site. My incredibly long internet look up has at the end been honored with pleasant facts and techniques to exchange with my company. I would suppose that most of us site visitors actually are quite blessed to exist in a notable place with many outstanding professionals with beneficial pointers. I feel very much happy to have used the web site and look forward to really more enjoyable moments reading here. Thanks a lot once more for everything.
kawhi leonard shoes http://www.kawhileonardshoes.us
Reply supreme t shirt
8:44 PM on January 27, 2021 
I needed to create you this very little note so as to give many thanks the moment again for your personal pleasant strategies you've shared on this site. It's certainly surprisingly open-handed of people like you to allow easily what exactly a number of people would've offered for sale for an electronic book to make some profit on their own, mostly now that you might have done it if you decided. These creative ideas in addition worked like a good way to know that other people have similar interest similar to my personal own to see a little more with regard to this matter. I'm certain there are several more fun times up front for people who go through your blog post.
supreme t shirt http://www.supremeoutlet.us.com
Reply kobe shoes
8:44 PM on January 27, 2021 
I simply had to appreciate you all over again. I do not know the things that I could possibly have tried without the entire pointers documented by you regarding this area of interest. Certainly was the frustrating problem for me, nevertheless witnessing a specialised style you treated that forced me to cry for gladness. I will be grateful for your guidance as well as hope you really know what a great job you are always undertaking training most people all through your blog. More than likely you haven't come across any of us.
kobe shoes http://www.kobe-shoes.us.com
Reply russell westbrook shoes
8:44 PM on January 27, 2021 
I truly wanted to write a simple message so as to thank you for these lovely tips and hints you are placing here. My long internet lookup has now been compensated with useful details to go over with my colleagues. I 'd express that we website visitors are rather lucky to dwell in a fantastic community with so many lovely individuals with valuable tricks. I feel somewhat privileged to have used your entire web pages and look forward to tons of more exciting minutes reading here. Thank you once again for everything.
russell westbrook shoes http://www.russellwestbrookshoes.us
Reply balenciaga sneakers
8:44 PM on January 27, 2021 
I really wanted to write a small remark in order to express gratitude to you for all the pleasant instructions you are writing at this website. My time-consuming internet investigation has now been paid with reasonable know-how to exchange with my pals. I 'd repeat that we visitors actually are very endowed to be in a notable network with so many outstanding individuals with beneficial suggestions. I feel quite grateful to have encountered your website and look forward to really more brilliant moments reading here. Thanks once again for everything.
balenciaga sneakers http://www.balenciaga.us.com
Reply stephen curry shoes
7:38 PM on January 27, 2021 
I have to express appreciation to you just for bailing me out of this incident. Just after surfing around throughout the internet and coming across thoughts which were not helpful, I believed my life was well over. Being alive devoid of the approaches to the problems you've fixed by way of your site is a serious case, and ones that might have in a wrong way affected my career if I had not noticed your site. The understanding and kindness in controlling all the things was excellent. I'm not sure what I would have done if I hadn't discovered such a point like this. I am able to at this point look forward to my future. Thanks a lot very much for this professional and amazing help. I will not think twice to recommend your web sites to anybody who desires direction on this area.
stephen curry shoes http://www.stephencurry-shoes.us.com
Reply kd shoes
4:32 PM on January 27, 2021 
I am just commenting to make you be aware of what a helpful experience my cousin's child had viewing your web page. She mastered too many things, including what it's like to have a very effective coaching spirit to make many people easily understand various complicated issues. You undoubtedly exceeded people's expected results. Many thanks for showing the priceless, trusted, informative and also cool tips on that topic to Janet.
kd shoes http://www.kevindurantshoes.us.com
Reply hermes belt
3:41 PM on January 27, 2021 
I would like to get across my respect for your generosity supporting all those that absolutely need help with this important concept. Your special commitment to getting the solution around became surprisingly effective and has without exception enabled workers just like me to attain their dreams. Your personal interesting facts entails this much to me and further more to my colleagues. Regards; from all of us.
hermes belt http://www.hermesbelts.com
Reply balenciaga sneakers
3:29 PM on January 27, 2021 
I want to get across my passion for your generosity for folks who really need assistance with this subject. Your personal dedication to passing the message along appeared to be certainly advantageous and has permitted guys and women like me to get to their targets. Your own important suggestions means much a person like me and especially to my office colleagues. Thanks a ton; from everyone of us.
balenciaga sneakers http://www.balenciagasus.com
Reply curry 7
1:40 PM on January 27, 2021 
I wanted to make a simple word so as to thank you for these magnificent suggestions you are sharing at this website. My rather long internet search has at the end been recognized with good quality knowledge to write about with my close friends. I would tell you that we readers actually are really blessed to live in a great site with very many outstanding people with very beneficial things. I feel quite privileged to have encountered the website and look forward to tons of more entertaining times reading here. Thanks a lot again for all the details.
curry 7 http://www.curry7.us
Reply hermes
1:38 PM on January 27, 2021 
I'm commenting to let you know of the cool encounter my wife's girl experienced going through yuor web blog. She came to find a lot of details, which include what it is like to possess a wonderful giving style to make a number of people easily master specified extremely tough subject matter. You actually exceeded our desires. I appreciate you for coming up with these useful, trustworthy, explanatory and as well as fun tips about your topic to Julie.
hermes http://www.hermes-handbags.us.com
Reply golden goose
12:42 PM on January 27, 2021 
I intended to write you one very small word to be able to say thank you once again with your wonderful advice you have documented at this time. It has been so pretty open-handed of people like you to allow publicly precisely what some people could have offered for sale for an e book to end up making some money on their own, notably seeing that you could have done it if you decided. These thoughts also served to become easy way to be sure that someone else have a similar eagerness just as mine to learn somewhat more when considering this problem. I know there are thousands of more pleasurable sessions ahead for individuals who browse through your site.
golden goose http://www.goldengoose-shoes.us.com
Reply stephen curry shoes
12:41 PM on January 27, 2021 
I actually wanted to type a small word in order to express gratitude to you for all the wonderful points you are sharing on this website. My incredibly long internet lookup has at the end of the day been rewarded with wonderful content to go over with my company. I 'd declare that we visitors are rather blessed to be in a superb network with very many perfect professionals with good opinions. I feel very lucky to have used your webpages and look forward to tons of more enjoyable minutes reading here. Thanks once again for everything.
stephen curry shoes http://www.curry8.net
Reply off white hoodie
12:41 PM on January 27, 2021 
I just wanted to send a note so as to appreciate you for all of the fabulous ways you are showing at this site. My time-consuming internet lookup has at the end of the day been recognized with reasonable knowledge to exchange with my classmates and friends. I would state that that most of us visitors actually are very much blessed to dwell in a good site with many wonderful people with insightful things. I feel truly happy to have come across your entire webpage and look forward to plenty of more cool minutes reading here. Thanks once more for all the details.
off white hoodie http://www.offwhitehoodies.us
Reply kyrie 6 shoes
12:41 PM on January 27, 2021 
I just wanted to type a small comment in order to thank you for these unique instructions you are writing on this website. My particularly long internet search has finally been recognized with sensible insight to exchange with my co-workers. I would express that most of us readers are undeniably lucky to be in a wonderful network with many outstanding professionals with useful ideas. I feel rather fortunate to have seen your entire website and look forward to some more brilliant minutes reading here. Thanks once more for all the details.
kyrie 6 shoes http://www.kyrie-6.com
Reply kyrie 5 spongebob
12:40 PM on January 27, 2021 
My wife and i felt really delighted that Ervin managed to carry out his investigation while using the ideas he gained through your blog. It's not at all simplistic to simply continually be giving freely key points that the others have been trying to sell. We keep in mind we have the website owner to thank for this. Those illustrations you made, the simple blog menu, the relationships you will aid to engender - it's most excellent, and it is aiding our son and us know that the issue is interesting, which is rather important. Thank you for all the pieces!
kyrie 5 spongebob http://www.kyrie5spongebob.us
Reply yeezy 700
12:40 PM on January 27, 2021 
I simply wanted to thank you so much yet again. I'm not certain the things I might have used in the absence of the entire secrets provided by you directly on that situation. This was the hard case in my position, however , taking note of your well-written avenue you treated it took me to cry over gladness. I am happier for this assistance and even have high hopes you are aware of an amazing job you are always undertaking teaching the rest through your site. I am sure you've never come across all of us.
yeezy 700 http://www.yeezys700.com
Reply curry 8
12:40 PM on January 27, 2021 
I wanted to create you this little observation to help say thank you yet again with your unique ideas you have contributed on this website. This is certainly particularly generous with people like you to give without restraint exactly what a number of people would've offered as an e book to earn some money for their own end, primarily considering that you could possibly have done it in case you considered necessary. The advice as well worked like the good way to recognize that someone else have the same dreams similar to my very own to know very much more in terms of this condition. I am certain there are thousands of more enjoyable instances up front for people who view your blog post.
curry 8 http://www.curry8shoes.us
Reply yeezy 700
12:39 PM on January 27, 2021 
I would like to express my passion for your kindness in support of folks that should have help with your theme. Your special commitment to getting the message around has been unbelievably practical and have all the time made somebody like me to get to their goals. Your own interesting help entails much a person like me and extremely more to my fellow workers. Thanks a ton; from all of us.
yeezy 700 http://www.yeezy700.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0