Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11285 Comments

Reply bape clothing
3:28 PM on January 21, 2021 
I wanted to compose a simple remark so as to thank you for all of the wonderful strategies you are placing on this website. My considerable internet investigation has finally been compensated with reliable concept to talk about with my companions. I 'd admit that we website visitors are truly lucky to live in a useful site with very many marvellous professionals with helpful tips and hints. I feel truly grateful to have come across the webpages and look forward to many more enjoyable minutes reading here. Thank you again for all the details.
bape clothing http://www.bape-clothing.us
Reply yeezy 500
3:28 PM on January 21, 2021 
I'm just writing to let you be aware of of the nice experience my child had viewing your blog. She came to understand several pieces, not to mention how it is like to have a great helping style to make other people just comprehend chosen complicated subject matter. You truly did more than our expected results. I appreciate you for distributing the practical, trustworthy, edifying not to mention easy tips about this topic to Evelyn.
yeezy 500 http://www.yeezy-500.us.com
Reply supreme new york
3:28 PM on January 21, 2021 
Thanks so much for providing individuals with an exceptionally wonderful chance to check tips from this blog. It is always very fantastic plus stuffed with fun for me personally and my office acquaintances to search your blog particularly 3 times every week to read the latest issues you have got. And lastly, I'm just usually fascinated with your stunning suggestions you serve. Some 1 ideas on this page are truly the most suitable we have ever had.
supreme new york http://www.supremenewyork.us.com
Reply supreme hoodie
3:26 PM on January 21, 2021 
Needed to write you that little bit of note to finally say thank you yet again considering the striking information you've featured on this site. It is certainly unbelievably open-handed of you giving freely precisely what a few people could have sold as an e book in making some dough for their own end, and in particular seeing that you could possibly have done it if you decided. Those secrets also worked as a fantastic way to be sure that the rest have the identical fervor like my own to see a little more with regard to this condition. Certainly there are several more pleasant occasions ahead for those who go through your site.
supreme hoodie http://www.supremehoodies.us
Reply yeezy 350
1:38 PM on January 21, 2021 
I must show some thanks to you just for rescuing me from this particular crisis. After surfing through the the net and seeing tips which are not powerful, I thought my entire life was well over. Being alive minus the solutions to the difficulties you have resolved as a result of your main article is a crucial case, as well as the ones which might have badly affected my career if I had not come across your site. Your ability and kindness in handling a lot of things was valuable. I am not sure what I would have done if I had not come across such a step like this. I'm able to at this point relish my future. Thank you so much for the professional and effective help. I will not think twice to endorse the blog to any person who requires care on this topic.
yeezy 350 http://www.yeezy-350.us.com
Reply yeezy 350
10:19 AM on January 21, 2021 
I simply had to thank you so much once more. I am not sure what I would've created without those secrets provided by you on that field. It was a real hard condition in my opinion, nevertheless observing the expert avenue you resolved that made me to jump with fulfillment. I will be thankful for the work and hope you really know what a powerful job you happen to be carrying out training people thru your web site. I am sure you've never come across all of us.
yeezy 350 http://www.yeezy350boostv2s.us
Reply golden goose
2:47 AM on January 21, 2021 
Thank you a lot for providing individuals with a very pleasant chance to read from this website. It can be very useful and as well , stuffed with fun for me personally and my office colleagues to visit the blog at the very least thrice in 7 days to find out the new guidance you will have. And lastly, we are at all times fulfilled with your awesome principles served by you. Certain 1 facts in this article are in reality the finest we have had.
golden goose http://www.goldengoosesonline.com
Reply longchamp handbags
12:00 AM on January 21, 2021 
I intended to put you this little bit of remark so as to thank you very much over again over the amazing methods you have contributed on this page. This has been really generous with people like you to give unreservedly what exactly many people might have made available for an electronic book to earn some bucks for their own end, particularly considering the fact that you might well have tried it if you ever considered necessary. Those tips likewise acted to be a great way to be aware that other people online have the same eagerness the same as my own to know the truth lots more in terms of this issue. I am sure there are many more fun situations ahead for people who take a look at your website.
longchamp handbags http://www.longchampshandbags.us.org
Reply kyrie irving shoes
11:59 PM on January 20, 2021 
Thanks for your own work on this website. My mother enjoys getting into research and it's easy to understand why. My spouse and i learn all about the dynamic form you present powerful things on the web blog and therefore foster contribution from website visitors on the idea while our girl is without question becoming educated a lot of things. Have fun with the remaining portion of the new year. You are always conducting a really good job.
kyrie irving shoes http://www.kyrie6.org
Reply supreme clothing
11:59 PM on January 20, 2021 
Thank you for your whole labor on this site. My aunt takes pleasure in conducting investigations and it's easy to understand why. All of us hear all relating to the powerful tactic you make very useful guides through the blog and recommend response from some other people about this issue plus our own simple princess is undoubtedly learning a great deal. Enjoy the rest of the year. Your performing a fantastic job.
supreme clothing http://www.supremenewyork.us.com
Reply jordan shoes
11:59 PM on January 20, 2021 
I have to get across my admiration for your generosity giving support to men who really want help on this subject matter. Your real commitment to passing the message around had become extremely insightful and have made ladies like me to reach their aims. This interesting guideline entails so much a person like me and substantially more to my mates. Thanks a ton; from everyone of us.
jordan shoes http://www.jordan12.us.com
Reply golden goose outlet
11:59 PM on January 20, 2021 
My spouse and i got more than happy Chris could complete his research through the precious recommendations he got through your web pages. It is now and again perplexing to simply possibly be offering guidelines which other folks could have been making money from. So we do know we need the writer to give thanks to because of that. The entire illustrations you made, the simple web site navigation, the friendships your site give support to engender - it is all fabulous, and it is assisting our son and us feel that the subject matter is brilliant, and that is very fundamental. Thanks for all the pieces!
golden goose outlet http://www.golden-goose.us
Reply pandora jewelry
11:59 PM on January 20, 2021 
I intended to write you this little note to be able to give thanks over again for the unique thoughts you have documented above. It is simply strangely generous with people like you giving publicly exactly what a number of us could possibly have supplied for an ebook to get some dough on their own, specifically now that you might well have tried it if you ever wanted. Those pointers in addition acted to provide a fantastic way to be sure that many people have the identical dream really like my own to see great deal more in terms of this problem. I believe there are several more fun instances up front for individuals who looked at your blog.
pandora jewelry http://www.pandorascharms.us
Reply curry
11:59 PM on January 20, 2021 
Needed to draft you a very little observation to be able to give thanks yet again with your marvelous solutions you have featured in this article. It is so tremendously generous of people like you to present easily what exactly many of us would've distributed for an e-book to help with making some bucks on their own, specifically considering that you might have tried it in the event you wanted. These tactics in addition served to be a great way to recognize that most people have the identical zeal like my personal own to know the truth great deal more on the topic of this problem. I know there are a lot more pleasant opportunities up front for those who see your site.
curry http://www.curryshoes.us.com
Reply supreme
11:59 PM on January 20, 2021 
Thank you a lot for giving everyone an extremely nice possiblity to read from this site. It's usually very pleasing and as well , stuffed with a lot of fun for me and my office mates to search your blog really thrice weekly to see the newest stuff you will have. Not to mention, I am also certainly impressed with your cool creative ideas served by you. Some 4 facts in this posting are truly the most effective I've ever had.
supreme http://www.supremesonline.com
Reply nike sb dunks
11:59 PM on January 20, 2021 
I enjoy you because of all of your work on this site. My niece take interest in setting aside time for investigations and it's really simple to grasp why. Most people notice all about the dynamic medium you offer powerful information through your web site and therefore inspire participation from some other people on the matter while our favorite princess is truly learning a lot of things. Enjoy the remaining portion of the new year. Your performing a useful job.
nike sb dunks http://www.sbdunk.us
Reply pandora jewelry
11:48 PM on January 20, 2021 
Thanks a lot for giving everyone remarkably pleasant opportunity to read from this web site. It can be so beneficial and full of a great time for me and my office colleagues to visit your site more than thrice every week to read through the new secrets you will have. And lastly, I'm at all times impressed concerning the stunning strategies served by you. Certain 4 points in this article are unequivocally the best we have all ever had.
pandora jewelry http://www.pandorasbracelet.us
Reply golden goose sneakers
10:34 PM on January 20, 2021 
I simply desired to appreciate you yet again. I do not know what I would have implemented without the pointers provided by you on this field. It truly was a real horrifying setting for me, but spending time with a new specialised manner you dealt with it took me to weep over delight. I am happy for this guidance and even hope you recognize what a powerful job you are always accomplishing teaching many others via a site. I am certain you have never come across any of us.
golden goose sneakers http://www.goldengooses.us
Reply off white hoodie
10:33 PM on January 20, 2021 
I precisely needed to thank you so much once more. I do not know the things that I could possibly have followed in the absence of those pointers provided by you over my question. It seemed to be an absolute depressing condition for me, nevertheless being able to see a expert tactic you dealt with the issue took me to leap for delight. I am just happy for this help and even expect you comprehend what a powerful job you happen to be carrying out instructing people today via your web site. I am certain you haven't come across all of us.
off white hoodie http://www.offwhitehoodies.us
Reply supreme clothing
10:33 PM on January 20, 2021 
I simply needed to thank you so much again. I am not sure the things that I might have created in the absence of the actual information provided by you regarding such a concern. Entirely was a very difficult setting in my opinion, but taking note of the very professional avenue you treated that forced me to leap over delight. Extremely grateful for your assistance and thus expect you find out what a great job that you are providing educating people all through your website. I know that you've never met all of us.
supreme clothing http://www.supremeclothing.us.org

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0