Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11284 Comments

Reply curry 6
11:21 AM on January 19, 2021 
My spouse and i got now relieved Peter managed to conclude his investigations because of the precious recommendations he had in your blog. It's not at all simplistic to simply be giving away guidelines which usually men and women have been making money from. So we fully understand we need the writer to be grateful to for that. The most important illustrations you have made, the simple website navigation, the friendships your site make it possible to foster - it is everything wonderful, and it's facilitating our son and the family understand that subject is thrilling, and that is really vital. Thank you for everything!
curry 6 http://www.curry-6.us
Reply kobe shoes
11:21 AM on January 19, 2021 
Thank you a lot for providing individuals with a very nice possiblity to read in detail from this site. It is always very pleasurable plus packed with a lot of fun for me personally and my office co-workers to search your blog at a minimum thrice in a week to see the fresh stuff you have got. And definitely, I'm also usually happy with the fabulous things served by you. Selected 4 ideas on this page are in truth the most beneficial we've ever had.
kobe shoes http://www.kobe-shoes.us.com
Reply birkin bag
11:21 AM on January 19, 2021 
I would like to show my appreciation to you for rescuing me from this challenge. Because of searching through the world-wide-web and finding ways which are not productive, I figured my entire life was gone. Being alive without the presence of answers to the issues you have resolved by means of the short article is a crucial case, as well as the ones which may have in a wrong way affected my entire career if I had not encountered your web page. Your main competence and kindness in playing with all the things was tremendous. I don't know what I would have done if I hadn't come across such a subject like this. I can at this point look forward to my future. Thanks very much for this skilled and result oriented help. I will not hesitate to endorse your web blog to anybody who should get guidance on this subject matter.
birkin bag http://www.birkinbag.us.com
Reply yeezy 500 blush
11:21 AM on January 19, 2021 
Thank you for all your valuable work on this blog. Debby really likes working on investigation and it's easy to see why. A lot of people notice all concerning the dynamic medium you produce great tips and hints through this blog and foster contribution from some others about this point and our favorite princess is in fact becoming educated so much. Enjoy the remaining portion of the year. You are conducting a stunning job.
yeezy 500 blush http://www.yeezy-500.us.com
Reply off white nike
11:21 AM on January 19, 2021 
Needed to create you one tiny observation to be able to say thank you once again just for the nice tricks you have documented on this website. It is surprisingly generous of people like you to give freely what a few people would have advertised for an e-book to earn some cash for their own end, notably seeing that you could have done it if you ever wanted. The guidelines additionally worked like the fantastic way to fully grasp that the rest have the same dream like mine to see very much more concerning this issue. I'm certain there are numerous more pleasant times ahead for those who discover your blog post.
off white nike http://www.off-whiteshoes.us.com
Reply retro jordans
4:02 AM on January 19, 2021 
Thanks a lot for giving everyone such a spectacular opportunity to read critical reviews from this web site. It is often so pleasant and stuffed with a great time for me and my office friends to visit your website at the least thrice weekly to find out the fresh stuff you have. And definitely, I am just at all times amazed with your attractive knowledge served by you. Certain two facts on this page are clearly the finest I've had.
retro jordans http://www.retro-jordans.us.com
Reply balenciaga
2:37 AM on January 19, 2021 
I wanted to compose a note to be able to appreciate you for all of the fabulous ways you are posting at this website. My time consuming internet search has at the end been recognized with really good insight to write about with my classmates and friends. I 'd assume that we website visitors actually are very fortunate to be in a very good network with very many perfect people with great strategies. I feel rather blessed to have come across the website and look forward to plenty of more pleasurable minutes reading here. Thanks a lot once more for a lot of things.
balenciaga http://www.balenciaga.us.com
Reply jordan 1 mid
2:36 AM on January 19, 2021 
I really wanted to write down a small note to thank you for the nice ideas you are placing here. My time intensive internet look up has at the end of the day been honored with really good strategies to exchange with my family members. I would tell you that many of us website visitors actually are very much fortunate to dwell in a very good place with very many awesome individuals with great opinions. I feel extremely grateful to have discovered your entire webpages and look forward to tons of more amazing minutes reading here. Thanks again for all the details.
jordan 1 mid http://www.jordan1shoes.us
Reply yeezy shoes
2:36 AM on January 19, 2021 
I want to show thanks to you just for bailing me out of such a problem. After researching through the the net and getting opinions which were not productive, I figured my life was done. Existing minus the solutions to the difficulties you've sorted out all through the report is a critical case, as well as the kind that would have negatively damaged my entire career if I had not noticed the website. Your expertise and kindness in touching every part was invaluable. I'm not sure what I would've done if I hadn't discovered such a step like this. I can now relish my future. Thanks a lot so much for the specialized and result oriented guide. I will not hesitate to propose your web sites to anybody who desires care about this issue.
yeezy shoes http://www.shoesyeezy.us
Reply off white clothing
2:36 AM on January 19, 2021 
Thanks for every one of your labor on this web page. Kate take interest in carrying out investigations and it's obvious why. We notice all about the dynamic method you deliver invaluable things on this website and as well boost response from website visitors on that concept then our favorite daughter is undoubtedly becoming educated a whole lot. Enjoy the rest of the new year. You are conducting a powerful job.
off white clothing http://www.offwhite.us.com
Reply hermes birkin
2:36 AM on January 19, 2021 
I precisely had to thank you so much again. I do not know the things that I could possibly have taken care of in the absence of the strategies provided by you directly on that problem. It absolutely was the distressing matter for me personally, but spending time with the very expert style you resolved that took me to cry for contentment. I am happier for your information and even trust you are aware of a great job you have been doing training men and women through your web site. I am certain you haven't come across all of us.
hermes birkin http://www.birkinbag.us.com
Reply supreme clothing
2:36 AM on January 19, 2021 
I am commenting to let you know of the fabulous discovery my child obtained using the blog. She even learned some things, most notably what it's like to possess an awesome coaching heart to let certain people completely understand various multifaceted topics. You undoubtedly did more than our own expected results. Thank you for offering the powerful, trusted, edifying and also easy tips about this topic to Lizeth.
supreme clothing http://www.supremesonline.com
Reply kobe shoes
2:36 AM on January 19, 2021 
I and also my pals have been reading through the excellent solutions from your web page then instantly developed a horrible suspicion I had not thanked the web blog owner for them. The women came as a consequence warmed to read through them and have now sincerely been making the most of those things. Appreciate your truly being simply kind and for figuring out this kind of excellent tips most people are really desperate to discover. Our own honest regret for not saying thanks to sooner.
kobe shoes http://www.kobe.us.com
Reply longchamp
2:36 AM on January 19, 2021 
Thanks so much for providing individuals with such a splendid possiblity to read from this site. It's always so pleasing and as well , stuffed with a good time for me and my office acquaintances to visit your blog nearly three times a week to read through the newest issues you have. Of course, I am usually pleased concerning the brilliant inspiring ideas you give. Certain 4 tips in this article are unquestionably the most effective we have all had.
longchamp http://www.handbagslongchamp.us
Reply yeezy
2:17 AM on January 19, 2021 
My spouse and i have been very more than happy when Emmanuel could deal with his researching by way of the precious recommendations he got from your very own blog. It is now and again perplexing to just choose to be giving freely points which often some people may have been trying to sell. So we know we now have the blog owner to be grateful to for this. The main explanations you've made, the simple website navigation, the relationships you make it easier to engender - it is all astounding, and it's really facilitating our son and us consider that this content is cool, and that's extremely pressing. Thanks for the whole lot!
yeezy http://www.yeezy-shoes.us.org
Reply hermes belt
2:11 AM on January 19, 2021 
I am writing to let you be aware of what a notable discovery our daughter experienced checking yuor web blog. She figured out many issues, not to mention how it is like to have a very effective giving style to let the rest without problems completely grasp certain specialized issues. You actually surpassed my desires. Thanks for coming up with the necessary, trusted, explanatory and even fun tips about that topic to Tanya.
hermes belt http://www.hermesbelts.com
Reply lebron shoes
9:41 PM on January 18, 2021 
I want to express my admiration for your kindness supporting persons that really need help with that subject. Your special dedication to getting the solution throughout appeared to be really powerful and have really permitted individuals like me to arrive at their pursuits. Your new warm and friendly suggestions implies a great deal a person like me and far more to my colleagues. With thanks; from all of us.
lebron shoes http://www.lebron18.us
Reply bape hoodie
7:12 PM on January 18, 2021 
I want to point out my appreciation for your kind-heartedness giving support to men who need help with your study. Your very own commitment to getting the solution all over came to be surprisingly functional and have consistently made regular people much like me to arrive at their ambitions. Your personal insightful publication denotes much to me and substantially more to my colleagues. Thank you; from everyone of us.
bape hoodie http://www.bapehoodie.us
Reply supreme shirt
1:40 PM on January 18, 2021 
Needed to put you one very small word in order to thank you very much the moment again for your personal precious tactics you've shared here. This has been certainly pretty generous of you giving openly what exactly many individuals would've supplied as an electronic book to make some profit for their own end, especially considering that you could possibly have done it in case you desired. Those smart ideas likewise served to provide a great way to fully grasp that other individuals have a similar dreams similar to my personal own to understand somewhat more pertaining to this condition. Certainly there are numerous more pleasant sessions ahead for those who check out your site.
supreme shirt http://www.supremeshirt.us.com
Reply hermes handbags
1:40 PM on January 18, 2021 
I want to show appreciation to this writer just for rescuing me from this difficulty. Just after exploring through the online world and seeing views which are not helpful, I believed my entire life was gone. Existing without the solutions to the problems you've solved through your review is a critical case, as well as the ones that might have in a negative way damaged my entire career if I had not noticed your web page. Your main natural talent and kindness in handling almost everything was invaluable. I don't know what I would've done if I hadn't come upon such a solution like this. I can also at this point look forward to my future. Thanks for your time so much for this specialized and effective help. I will not hesitate to endorse the website to anybody who needs to have counselling about this problem.
hermes handbags http://www.hermes-handbags.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0