Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11284 Comments

Reply birkin bag
2:33 PM on January 16, 2021 
I really wanted to jot down a brief message to be able to express gratitude to you for these precious information you are giving out on this site. My particularly long internet research has now been recognized with beneficial ideas to go over with my family. I 'd assume that we website visitors actually are really blessed to be in a very good website with many brilliant people with useful solutions. I feel quite fortunate to have seen your entire web site and look forward to really more excellent moments reading here. Thanks once more for a lot of things.
birkin bag http://www.hermesonlineshop.com
Reply canada goose jacket
2:33 PM on January 16, 2021 
I truly wanted to develop a remark so as to thank you for all the unique guides you are giving out on this website. My rather long internet research has now been rewarded with wonderful insight to write about with my friends. I 'd declare that many of us visitors actually are extremely fortunate to exist in a useful place with so many wonderful professionals with great methods. I feel rather grateful to have encountered the web page and look forward to really more brilliant minutes reading here. Thank you again for all the details.
canada goose jacket http://www.canadagoosejacket.us.org
Reply nike shox
2:33 PM on January 16, 2021 
Thank you a lot for giving everyone such a pleasant chance to check tips from this web site. It is always very pleasant plus jam-packed with a great time for me personally and my office peers to visit your website at the least three times a week to read through the fresh secrets you have. And definitely, I'm so actually impressed with all the powerful tips and hints you give. Some 1 facts in this post are unquestionably the most efficient I have ever had.
nike shox http://www.nike-shox.us.com
Reply kyrie 7 shoes
2:33 PM on January 16, 2021 
Thanks a lot for giving everyone a very spectacular possiblity to read in detail from this website. It is usually very sweet plus stuffed with a great time for me personally and my office peers to visit your blog the equivalent of thrice in one week to learn the fresh secrets you have got. And of course, I'm just always amazed concerning the dazzling ideas you serve. Selected 4 facts in this post are undeniably the most impressive we've ever had.
kyrie 7 shoes http://www.kyrie7shoes.us
Reply yeezy 500
2:32 PM on January 16, 2021 
I and my buddies ended up looking through the nice helpful hints found on your web site and so before long developed a terrible suspicion I had not thanked the website owner for them. All of the people appeared to be so glad to study all of them and have in effect sincerely been taking pleasure in those things. Thank you for turning out to be well kind and for having such useful subjects millions of individuals are really desirous to know about. My personal honest regret for not saying thanks to you earlier.
yeezy 500 http://www.yeezy-500.us.com
Reply hermes belt
2:32 PM on January 16, 2021 
My wife and i were so thankful Albert managed to deal with his analysis while using the precious recommendations he was given from your own site. It's not at all simplistic to simply always be releasing tricks which a number of people might have been making money from. Therefore we discover we have got the writer to thank for this. These illustrations you have made, the straightforward website menu, the relationships your site make it easier to promote - it is everything fantastic, and it's letting our son and our family reckon that that subject is interesting, and that is rather fundamental. Thank you for all the pieces!
hermes belt http://www.hermesbelts.com
Reply supreme clothing
2:04 PM on January 16, 2021 
My husband and i ended up being now satisfied when John managed to round up his investigations from your precious recommendations he got using your blog. It is now and again perplexing to simply be giving freely facts that many some people have been making money from. Therefore we do know we now have the website owner to give thanks to because of that. Most of the explanations you made, the easy blog menu, the relationships you help to instill - it's got most overwhelming, and it's making our son in addition to the family reckon that the article is cool, which is certainly pretty serious. Thanks for everything!
supreme clothing http://www.supremes-clothing.com
Reply off white
1:27 PM on January 16, 2021 
I'm also writing to make you know what a perfect encounter my wife's child developed studying your webblog. She even learned a good number of issues, which include what it is like to possess a great helping mood to get a number of people quite simply understand certain extremely tough issues. You actually surpassed our own expected results. Many thanks for churning out such productive, healthy, educational and easy thoughts on the topic to Gloria.
off white http://www.offwhite.us.com
Reply supreme t shirt
8:13 AM on January 16, 2021 
I'm commenting to make you understand what a fine encounter my friend's princess encountered visiting yuor web blog. She learned so many details, which include what it is like to possess a great helping heart to let other individuals completely gain knowledge of several very confusing matters. You truly did more than her desires. Many thanks for churning out the great, trustworthy, edifying not to mention fun tips on that topic to Tanya.
supreme t shirt http://www.supremeoutlet.us.com
Reply birkin bag
8:07 PM on January 15, 2021 
Needed to draft you this little bit of word to be able to say thanks a lot yet again considering the gorgeous ideas you have shown in this case. It was so surprisingly open-handed with people like you to offer publicly all a lot of folks could have advertised as an e-book to help with making some cash on their own, most importantly considering the fact that you might well have done it if you ever considered necessary. These tactics as well acted to become great way to understand that the rest have the same dream really like my very own to know the truth whole lot more with regard to this matter. I'm sure there are several more enjoyable times ahead for those who check out your blog post.
birkin bag http://www.hermesbirkinbags.us.com
Reply kyrie irving shoes
8:07 PM on January 15, 2021 
I must express thanks to the writer just for bailing me out of such a difficulty. Right after looking through the world-wide-web and obtaining tips which are not pleasant, I believed my entire life was over. Being alive without the answers to the difficulties you have solved by way of your entire guideline is a crucial case, and the kind that would have badly affected my entire career if I hadn't discovered your web site. Your actual skills and kindness in taking care of almost everything was valuable. I am not sure what I would've done if I had not discovered such a thing like this. I can at this point look forward to my future. Thank you very much for the professional and effective help. I will not hesitate to refer your site to anyone who needs guidance on this subject matter.
kyrie irving shoes http://www.kyrie7shoes.us
Reply jordan shoes
8:07 PM on January 15, 2021 
I must express thanks to you just for bailing me out of this type of issue. Because of surfing around throughout the the web and coming across notions that were not pleasant, I believed my life was well over. Existing without the answers to the issues you have sorted out by means of your site is a crucial case, as well as those that could have adversely affected my career if I hadn't noticed your web page. Your primary capability and kindness in dealing with the whole thing was tremendous. I am not sure what I would've done if I had not encountered such a point like this. It's possible to at this point relish my future. Thanks for your time so much for your reliable and effective help. I will not be reluctant to suggest the blog to anybody who desires recommendations on this area.
jordan shoes http://www.jordan12.us.com
Reply yeezy sneakers
8:07 PM on January 15, 2021 
A lot of thanks for all of the hard work on this website. My daughter really loves conducting investigations and it's really simple to grasp why. Almost all learn all concerning the compelling tactic you deliver important guidelines by means of the web site and as well as inspire response from some others about this area plus our girl is truly understanding a lot. Enjoy the remaining portion of the new year. Your doing a superb job.
yeezy sneakers http://www.yeezysneakers.us
Reply supreme sweatshirt
8:06 PM on January 15, 2021 
I simply wished to thank you very much again. I do not know the things I would've worked on in the absence of the recommendations discussed by you on this subject matter. It was a real alarming situation for me personally, however , encountering the very specialized fashion you dealt with the issue took me to jump with delight. I'm just happy for your information and even wish you find out what a powerful job you have been getting into educating people using a blog. I am sure you have never met all of us.
supreme sweatshirt http://www.supremeshirt.us.com
Reply curry 7 sour patch
8:06 PM on January 15, 2021 
I happen to be commenting to let you understand what a amazing experience my cousin's girl developed checking the blog. She picked up a wide variety of things, which included what it is like to have an incredible giving style to get many others easily completely grasp a number of problematic things. You really exceeded visitors' expectations. Thank you for giving such useful, safe, informative and even fun tips on this topic to Lizeth.
curry 7 sour patch http://www.curry7.us
Reply kyrie 7 shoes
8:06 PM on January 15, 2021 
I wanted to post a brief note to be able to thank you for all of the splendid advice you are sharing at this website. My long internet investigation has at the end of the day been recognized with really good knowledge to share with my two friends. I would state that that most of us readers actually are very much blessed to dwell in a superb place with many marvellous individuals with very helpful tactics. I feel very lucky to have seen your entire webpages and look forward to so many more excellent moments reading here. Thanks a lot once again for a lot of things.
kyrie 7 shoes http://www.kyrie7.us
Reply nike shox
8:05 PM on January 15, 2021 
I must show my thanks to the writer for rescuing me from such a condition. As a result of browsing through the the net and obtaining things that were not pleasant, I assumed my life was over. Being alive without the presence of solutions to the problems you've sorted out by way of this guideline is a serious case, and ones which may have in a negative way affected my entire career if I hadn't encountered your blog. Your actual know-how and kindness in playing with all the pieces was crucial. I am not sure what I would've done if I hadn't come across such a thing like this. I am able to at this moment look ahead to my future. Thank you very much for the skilled and effective guide. I will not think twice to endorse the blog to any individual who ought to have guidance on this issue.
nike shox http://www.nike-shox.us.com
Reply lebron shoes
7:37 PM on January 15, 2021 
I not to mention my guys were actually following the excellent information and facts located on your site while then came up with a horrible suspicion I never expressed respect to the web blog owner for those tips. Most of the young boys are actually absolutely excited to read through them and have in fact been making the most of these things. I appreciate you for indeed being so accommodating and then for making a decision on some fabulous areas millions of individuals are really wanting to be aware of. My very own sincere apologies for not expressing appreciation to sooner.
lebron shoes http://www.lebronjames.us.com
Reply hermes birkin
7:35 PM on January 15, 2021 
I am also writing to let you know of the helpful experience my girl undergone reading yuor web blog. She discovered several issues, which included what it is like to have an ideal coaching style to get men and women clearly fully understand several advanced subject areas. You undoubtedly surpassed people's expected results. Thanks for supplying those informative, dependable, informative and in addition cool tips on the topic to Evelyn.
hermes birkin http://www.hermesbirkinbags.us.com
Reply kd shoes
7:35 PM on January 15, 2021 
I have to get across my respect for your generosity for folks that actually need guidance on this idea. Your very own commitment to getting the message around had been incredibly functional and have continuously encouraged associates like me to achieve their targets. The valuable facts indicates a whole lot to me and extremely more to my fellow workers. Thank you; from everyone of us.
kd shoes http://www.kevindurantshoes.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0