Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11282 Comments

Reply kd13
12:29 PM on January 4, 2021 
I am just writing to make you know what a excellent discovery my friend's princess gained reading the blog. She figured out lots of issues, most notably what it is like to have an amazing teaching style to get many others without hassle master a variety of grueling matters. You actually exceeded her expectations. Thank you for displaying these essential, trusted, edifying as well as unique tips on your topic to Evelyn.
kd13 http://www.kd13shoes.us
Reply supreme clothing
12:29 PM on January 4, 2021 
I simply wanted to thank you very much once again. I do not know the things that I could possibly have sorted out in the absence of those advice discussed by you on such a subject. It was before a real fearsome crisis in my opinion, nevertheless discovering your well-written way you processed that made me to cry with fulfillment. I am just happy for the service and have high hopes you know what a great job you have been doing instructing many others with the aid of your webpage. More than likely you have never got to know any of us.
supreme clothing http://www.supremehoodies.us
Reply kyrie 7 shoes
12:28 PM on January 4, 2021 
I simply wanted to write a message to be able to thank you for those fabulous facts you are posting at this website. My rather long internet search has at the end of the day been honored with reputable facts and strategies to talk about with my guests. I 'd claim that most of us visitors are unquestionably endowed to dwell in a notable place with very many outstanding individuals with beneficial opinions. I feel rather happy to have encountered the website and look forward to many more awesome minutes reading here. Thank you once more for a lot of things.
kyrie 7 shoes http://www.kyrie7.us
Reply kyrie 5 shoes
12:28 PM on January 4, 2021 
I am writing to make you understand what a excellent discovery my cousin's princess encountered browsing yuor web blog. She mastered lots of things, with the inclusion of what it is like to possess a very effective helping nature to get other individuals clearly know a number of very confusing topics. You undoubtedly did more than people's desires. Thank you for producing the great, trustworthy, educational and cool thoughts on your topic to Emily.
kyrie 5 shoes http://www.kyrie5.org
Reply supreme clothing
12:28 PM on January 4, 2021 
My spouse and i got so excited when Emmanuel managed to finish up his studies by way of the precious recommendations he gained using your web site. It's not at all simplistic to simply choose to be offering strategies a number of people may have been trying to sell. We really discover we have got the website owner to appreciate for this. The illustrations you made, the straightforward website menu, the friendships you assist to create - it is many excellent, and it's facilitating our son and the family reckon that the article is excellent, and that is wonderfully indispensable. Thank you for all!
supreme clothing http://www.supremes-clothing.com
Reply pandora
12:28 PM on January 4, 2021 
I would like to express my passion for your kind-heartedness supporting people that have the need for help on the concern. Your very own dedication to getting the solution all-around turned out to be extremely powerful and has constantly helped men and women just like me to reach their aims. Your personal warm and friendly help and advice denotes so much a person like me and still more to my fellow workers. Best wishes; from all of us.
pandora http://www.pandorasjewelry.us
Reply yeezy shoes
12:27 PM on January 4, 2021 
I precisely needed to thank you very much all over again. I do not know the things I could possibly have undertaken in the absence of the actual tricks discussed by you on my topic. It became a real traumatic crisis in my view, but understanding the expert style you solved it took me to cry over happiness. I will be thankful for this support and in addition have high hopes you realize what an amazing job you are always getting into training some other people by way of your webpage. I'm certain you haven't met any of us.
yeezy shoes http://www.shoesyeezy.us
Reply golden goose sneakers
12:27 PM on January 4, 2021 
I simply needed to say thanks all over again. I do not know what I would have used in the absence of these tips and hints shown by you relating to this industry. It truly was the distressing concern in my view, nevertheless seeing your expert technique you managed the issue forced me to cry with fulfillment. I'm grateful for the assistance and as well , pray you really know what a great job you have been doing teaching the others using your website. I am sure you haven't got to know all of us.
golden goose sneakers http://www.goldengoosesonline.com
Reply golden goose sneakers
12:26 PM on January 4, 2021 
Thanks so much for providing individuals with an extremely superb opportunity to check tips from this web site. It is usually so enjoyable and packed with amusement for me personally and my office mates to search your site more than three times a week to find out the newest issues you have got. And definitely, I'm so actually happy with your brilliant ideas you give. Certain two areas in this article are in truth the most effective we have had.
golden goose sneakers http://www.goldengoosesneakers.us.org
Reply air jordan
11:51 AM on January 4, 2021 
I'm also commenting to make you be aware of of the brilliant experience my wife's child encountered browsing your webblog. She picked up many things, most notably what it's like to have an excellent teaching heart to make folks with no trouble know just exactly specific complicated subject areas. You truly surpassed her desires. I appreciate you for supplying such interesting, safe, explanatory and also unique tips on that topic to Gloria.
air jordan http://www.jordanstoreonline.com
Reply curry 8
11:51 AM on January 4, 2021 
I enjoy you because of your entire labor on this blog. Kate really likes doing internet research and it is easy to see why. Many of us learn all concerning the compelling form you render worthwhile tips and hints via your blog and therefore increase response from website visitors on the theme plus my princess is truly discovering a lot. Take advantage of the remaining portion of the year. You are always doing a useful job.
curry 8 http://www.curry8.net
Reply nike shox
11:51 AM on January 4, 2021 
I simply had to appreciate you again. I do not know the things that I would've carried out without the type of methods discussed by you about such topic. It was actually an absolute challenging problem in my position, however , encountering a new skilled way you treated the issue made me to cry for gladness. Now i am happy for this service and as well , wish you comprehend what an amazing job you're getting into training the others all through your blog post. I am certain you haven't encountered all of us.
nike shox http://www.nike-shox.us.com
Reply supreme clothing
11:51 AM on January 4, 2021 
I wish to convey my appreciation for your kindness for those people who really need assistance with in this subject. Your real commitment to passing the message all-around had become extremely interesting and have really allowed somebody much like me to arrive at their objectives. Your personal interesting suggestions implies this much a person like me and additionally to my mates. With thanks; from each one of us.
supreme clothing http://www.supremesclothing.us.org
Reply curry
11:50 AM on January 4, 2021 
I must express thanks to the writer just for rescuing me from such a matter. Because of researching through the the web and meeting methods which were not beneficial, I figured my life was well over. Existing devoid of the solutions to the difficulties you've solved by means of your article is a serious case, as well as the kind that would have in a wrong way damaged my career if I had not discovered your blog post. Your primary competence and kindness in touching every aspect was precious. I don't know what I would have done if I hadn't discovered such a solution like this. It's possible to at this point relish my future. Thanks for your time so much for your expert and result oriented guide. I won't be reluctant to endorse your blog to anyone who wants and needs guidance about this subject.
curry http://www.curryshoes.us.com
Reply lebron shoes
11:50 AM on January 4, 2021 
I am only commenting to let you be aware of of the remarkable encounter my cousin's girl experienced visiting your web site. She picked up some pieces, including what it is like to possess an amazing helping style to let the others without hassle comprehend a variety of multifaceted issues. You really surpassed readers' expectations. Thanks for coming up with such great, trusted, informative and also unique tips on your topic to Janet.
lebron shoes http://www.lebronjames.us.com
Reply supreme outlet
11:49 AM on January 4, 2021 
I as well as my pals were actually checking the excellent strategies located on your website and so instantly came up with an awful suspicion I never expressed respect to the site owner for those tips. These young boys were totally warmed to read all of them and have in effect in fact been loving these things. I appreciate you for really being simply kind and for opting for this sort of fabulous resources most people are really desperate to know about. My personal sincere apologies for not expressing gratitude to earlier.
supreme outlet http://www.supremeoutlet.us.com
Reply off-white
2:29 AM on January 4, 2021 
Thanks so much for giving everyone an exceptionally superb chance to discover important secrets from here. It can be so sweet and also full of a great time for me personally and my office co-workers to search your web site at a minimum thrice in 7 days to read through the latest guidance you have got. And indeed, I am just actually happy with your staggering creative concepts you serve. Some 2 ideas in this posting are easily the most impressive we have all ever had.
off-white http://www.offwhite.us.com
Reply curry 7 shoes
2:29 AM on January 4, 2021 
I needed to draft you this very little observation to thank you the moment again just for the pleasing secrets you have documented in this article. This has been quite unbelievably open-handed with you to provide publicly what many people could have advertised for an e-book in making some cash for themselves, certainly considering the fact that you might have done it if you ever considered necessary. The inspiring ideas additionally acted to be a easy way to recognize that some people have similar desire just like my very own to realize more and more with respect to this matter. I am sure there are many more enjoyable periods in the future for many who read your blog post.
curry 7 shoes http://www.curry7shoes.us
Reply stephen curry shoes
2:28 AM on January 4, 2021 
I enjoy you because of all of your work on this web site. Kim take interest in carrying out internet research and it's really obvious why. My partner and i know all regarding the dynamic method you create practical steps on your web site and attract response from people on the subject matter then our favorite simple princess is truly discovering a lot of things. Take pleasure in the rest of the new year. You have been doing a really great job.
stephen curry shoes http://www.stephencurry-shoes.us.com
Reply birkin bag
2:28 AM on January 4, 2021 
I precisely wanted to appreciate you once more. I do not know the things I would've handled in the absence of these ways discussed by you regarding that concern. It absolutely was a frustrating case in my circumstances, nevertheless seeing this specialised technique you processed it took me to weep over happiness. Now i am grateful for the information and even have high hopes you recognize what an amazing job you're carrying out teaching the rest using your web page. Most likely you've never got to know any of us.
birkin bag http://www.hermesbirkinbags.us.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0