Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11267 Comments

Reply adidas yeezy
3:21 AM on December 23, 2020 
I am only writing to make you understand of the exceptional encounter our daughter went through viewing the blog. She came to find too many pieces, which included what it is like to have an incredible helping character to get many others clearly know precisely various tricky subject matter. You actually exceeded readers' expected results. Thanks for offering such practical, trusted, educational and as well as fun thoughts on this topic to Ethel.
adidas yeezy http://www.adidasyeezyboost350.us.com
Reply pandora charms
3:21 AM on December 23, 2020 
I am just commenting to let you understand of the beneficial encounter my daughter went through studying your web page. She noticed a lot of issues, with the inclusion of how it is like to have an amazing teaching mood to make a number of people completely know precisely selected advanced matters. You truly exceeded visitors' expected results. I appreciate you for providing the helpful, healthy, educational and also fun tips about your topic to Mary.
pandora charms http://www.pandorascharms.us
Reply golden goose outlet
3:20 AM on December 23, 2020 
I wish to express my thanks to you just for rescuing me from this scenario. Because of searching through the the net and coming across recommendations that were not powerful, I assumed my life was gone. Being alive without the presence of strategies to the problems you've solved as a result of your entire review is a crucial case, as well as ones which might have badly affected my career if I hadn't noticed your website. That natural talent and kindness in taking care of all things was very useful. I don't know what I would have done if I had not discovered such a point like this. It's possible to at this moment look forward to my future. Thank you very much for your expert and amazing guide. I won't be reluctant to endorse your web page to any person who should receive counselling about this area.
golden goose outlet http://www.goldengooseoutlets.us
Reply yeezy shoes
3:20 AM on December 23, 2020 
I simply needed to thank you so much once more. I'm not certain what I could possibly have achieved in the absence of those ideas discussed by you over such field. It was before the terrifying setting in my position, but noticing the very well-written way you solved that took me to leap with gladness. I'm just happy for this support as well as sincerely hope you are aware of a powerful job you happen to be providing instructing many others all through a blog. I know that you have never encountered all of us.
yeezy shoes http://www.yeezy-shoes.us.org
Reply golden goose sneakers
3:20 AM on December 23, 2020 
Needed to write you the very little note in order to give thanks once again for those nice guidelines you have documented here. It is simply seriously generous with you in giving easily all a number of people could have offered for an e-book to generate some profit for themselves, notably considering the fact that you might have tried it in the event you considered necessary. The thoughts also served to be a easy way to understand that many people have the same zeal just like my own to understand whole lot more with respect to this condition. I am sure there are many more fun instances up front for many who look over your blog post.
golden goose sneakers http://www.goldengoosesneakers.us.com
Reply kevin durant shoes
3:20 AM on December 23, 2020 
My spouse and i were so thrilled that Ervin managed to conclude his researching because of the ideas he got through the web site. It is now and again perplexing to just possibly be handing out secrets and techniques which usually some other people have been trying to sell. So we realize we have the writer to be grateful to because of that. The entire explanations you've made, the straightforward blog menu, the friendships your site help create - it's got all spectacular, and it's assisting our son in addition to the family do think that content is fun, which is unbelievably indispensable. Thank you for all!
kevin durant shoes http://www.kd12.us.com
Reply supreme clothing
3:19 AM on December 23, 2020 
I together with my buddies were following the great key points found on your website and then before long I had a terrible suspicion I never expressed respect to the website owner for those strategies. Most of the ladies are actually as a consequence stimulated to read through them and have in effect actually been having fun with them. Thank you for indeed being simply helpful as well as for picking certain essential themes most people are really needing to discover. My honest apologies for not expressing gratitude to sooner.
supreme clothing http://www.supremeoutlet.us.com
Reply hermes birkin
3:18 AM on December 23, 2020 
I enjoy you because of your whole efforts on this site. Debby loves getting into internet research and it's simple to grasp why. I notice all concerning the lively ways you deliver worthwhile tips and tricks on this web site and attract participation from other individuals on this idea so our princess has been understanding a great deal. Take pleasure in the rest of the year. You are always carrying out a stunning job.
hermes birkin http://www.hermesbirkinbags.us.com
Reply yeezy 500
11:26 PM on December 22, 2020 
I simply had to appreciate you yet again. I'm not certain what I would've handled in the absence of the actual tactics contributed by you about such a concern. Completely was an absolute depressing setting in my position, but taking note of the very specialised technique you processed it made me to jump over delight. Extremely happier for your advice as well as believe you really know what a great job you were undertaking educating the rest through the use of a site. Most likely you have never got to know all of us.
yeezy 500 http://www.yeezy-shoes.us.org
Reply bape
11:26 PM on December 22, 2020 
I am just writing to make you know what a nice experience my princess developed browsing the blog. She figured out lots of issues, which include what it is like to have a wonderful teaching heart to let folks clearly fully grasp a variety of very confusing issues. You truly did more than our desires. Thank you for providing such helpful, dependable, edifying as well as easy guidance on this topic to Mary.
bape http://www.bathing-ape.us
Reply golden goose sneakers
11:25 PM on December 22, 2020 
I simply desired to thank you so much again. I do not know the things that I might have used without those suggestions contributed by you on such problem. It seemed to be a real difficult situation in my opinion, nevertheless noticing your well-written strategy you resolved the issue forced me to weep for happiness. I will be happy for the work and trust you recognize what an amazing job you have been carrying out teaching people by way of your websites. I am sure you have never encountered any of us.
golden goose sneakers http://www.goldengoosessale.com
Reply golden goose
11:25 PM on December 22, 2020 
My spouse and i got quite fortunate that Jordan managed to finish off his analysis because of the ideas he had from your own weblog. It's not at all simplistic just to be giving away guides which a number of people may have been trying to sell. We really see we now have you to give thanks to for that. The most important illustrations you have made, the simple blog navigation, the relationships your site help to foster - it's got most exceptional, and it is leading our son and us do think that article is awesome, which is certainly pretty pressing. Many thanks for all the pieces!
golden goose http://www.goldengoosesonline.com
Reply kd 12
11:25 PM on December 22, 2020 
I precisely desired to say thanks yet again. I'm not certain the things that I would have sorted out in the absence of those suggestions shared by you on such a subject. This was a real traumatic matter in my circumstances, nevertheless spending time with a well-written manner you treated it took me to cry for joy. I'm just grateful for your work and then sincerely hope you are aware of a great job you happen to be getting into instructing others by way of your blog post. Most probably you have never come across any of us.
kd 12 http://www.kd12.org
Reply off white
11:25 PM on December 22, 2020 
I want to express my thanks to you just for bailing me out of such a problem. After browsing through the online world and finding basics which were not helpful, I figured my life was well over. Living devoid of the strategies to the difficulties you have sorted out as a result of your main report is a serious case, and the ones which could have in a negative way damaged my entire career if I had not noticed your site. Your primary talents and kindness in handling a lot of stuff was helpful. I am not sure what I would have done if I hadn't come across such a stuff like this. I am able to now look ahead to my future. Thank you very much for your skilled and results-oriented guide. I will not hesitate to recommend the sites to anyone who desires assistance on this area.
off white http://www.offwhite.us.com
Reply kyrie 7
11:25 PM on December 22, 2020 
I precisely desired to say thanks again. I do not know the things that I would have carried out without the ideas provided by you regarding that concern. It has been a real difficult case in my position, but spending time with the very professional tactic you solved it made me to cry over delight. Now i am grateful for this guidance and in addition sincerely hope you recognize what a powerful job you were providing educating the others through your webpage. I am certain you've never got to know all of us.
kyrie 7 http://www.kyrie-7.com
Reply supreme hoodie
11:25 PM on December 22, 2020 
I'm commenting to make you know what a cool experience our girl encountered reading through your webblog. She learned a good number of things, including what it is like to possess an incredible giving mood to make certain people with no trouble know precisely specified extremely tough issues. You really exceeded her desires. Thanks for delivering the valuable, dependable, informative and even easy tips on that topic to Mary.
supreme hoodie http://www.supremehoodies.us
Reply adidas yeezy boost 350 v2
7:46 PM on December 22, 2020 
I definitely wanted to type a small message in order to appreciate you for the great steps you are showing on this website. My long internet lookup has finally been recognized with excellent suggestions to write about with my guests. I 'd assert that we site visitors are undoubtedly fortunate to exist in a useful community with so many lovely individuals with beneficial things. I feel very much happy to have discovered the website page and look forward to tons of more amazing times reading here. Thanks again for a lot of things.
adidas yeezy boost 350 v2 http://www.yeezy-v2.com
Reply supreme new york
7:46 PM on December 22, 2020 
Thanks so much for giving everyone an exceptionally marvellous possiblity to discover important secrets from here. It really is so superb and packed with fun for me and my office colleagues to search your site no less than 3 times weekly to study the newest guidance you have. Not to mention, I am actually pleased considering the mind-blowing tips you give. Selected 1 tips in this posting are completely the most beneficial I have ever had.
supreme new york http://www.supremenewyork.us.com
Reply pg 4
7:46 PM on December 22, 2020 
I simply wanted to type a word in order to express gratitude to you for some of the fabulous tips you are giving on this website. My time intensive internet lookup has finally been honored with brilliant concept to share with my great friends. I would assert that we visitors actually are extremely lucky to be in a great network with many brilliant individuals with very beneficial concepts. I feel really fortunate to have come across your entire web site and look forward to so many more fun times reading here. Thank you again for all the details.
pg 4 http://www.paulgeorgeshoes.us.com
Reply curry 6
7:45 PM on December 22, 2020 
I precisely needed to thank you so much once more. I do not know the things that I could possibly have made to happen in the absence of the type of secrets shown by you relating to my industry. It became a real daunting crisis for me personally, but coming across your expert tactic you handled it forced me to weep with contentment. I will be happier for your assistance and even believe you know what an amazing job you have been undertaking training people today using your webpage. Most probably you have never come across all of us.
curry 6 http://www.curry6.net

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0