Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11266 Comments

Reply hermes belt
7:53 PM on December 18, 2020 
I precisely had to thank you so much once more. I am not sure what I would've used without the type of tips and hints shown by you over this subject matter. Completely was a very horrifying circumstance for me, nevertheless spending time with the very specialized manner you handled that took me to cry over delight. Extremely happier for the guidance as well as hope you are aware of an amazing job that you're accomplishing instructing many others using your web blog. More than likely you've never come across any of us.
hermes belt http://www.hermesbelts.com
Reply off white clothing
6:59 PM on December 18, 2020 
Thank you a lot for providing individuals with an extremely terrific chance to read articles and blog posts from this site. It really is so nice and jam-packed with a great time for me and my office acquaintances to visit your website not less than thrice a week to see the new tips you have got. And of course, I am actually satisfied with the surprising secrets you give. Certain two facts in this article are undoubtedly the most efficient I've ever had.
off white clothing http://www.offwhitehoodie.us.com
Reply air jordan 1
6:56 PM on December 18, 2020 
Thank you so much for providing individuals with remarkably wonderful possiblity to read in detail from this site. It can be very great and full of a lot of fun for me personally and my office acquaintances to search your website no less than 3 times weekly to learn the new stuff you have got. And indeed, we're at all times motivated with all the great tips and hints you give. Some 2 points in this article are definitely the most impressive I have had.
air jordan 1 http://www.jordan1shoes.us
Reply off white
6:56 PM on December 18, 2020 
I want to express my appreciation for your kind-heartedness supporting those people that really need help on this important issue. Your real commitment to passing the message around has been wonderfully effective and has continually helped regular people just like me to reach their objectives. This invaluable report implies this much to me and extremely more to my colleagues. With thanks; from all of us.
off white http://www.offwhite.us.com
Reply jordan shoes
6:39 PM on December 18, 2020 
I have to show some thanks to the writer for rescuing me from such a matter. As a result of looking through the online world and coming across techniques which were not pleasant, I was thinking my life was well over. Existing without the answers to the issues you have sorted out by means of this review is a critical case, as well as the ones that would have badly affected my career if I had not noticed your web page. Your competence and kindness in touching all the things was useful. I am not sure what I would have done if I had not come upon such a subject like this. I'm able to at this moment look ahead to my future. Thanks for your time very much for your skilled and amazing guide. I will not think twice to recommend your web sites to any person who wants and needs assistance about this issue.
jordan shoes http://www.jordan6.us.com
Reply golden goose
6:38 PM on December 18, 2020 
I happen to be writing to make you know of the fine discovery my friend's child had going through your webblog. She came to find many issues, most notably how it is like to possess an excellent giving mindset to have many more easily know precisely a variety of complicated matters. You actually exceeded people's desires. I appreciate you for distributing these productive, trusted, edifying not to mention cool guidance on that topic to Evelyn.
golden goose http://www.goldengooseofficial.com
Reply pandora
6:37 PM on December 18, 2020 
Thank you so much for providing individuals with such a wonderful chance to read in detail from this site. It really is so cool and also packed with fun for me personally and my office fellow workers to visit your web site at the least 3 times every week to find out the fresh issues you will have. Of course, we're usually impressed concerning the breathtaking suggestions you serve. Selected 4 areas on this page are unequivocally the best we've had.
pandora http://www.outletpandora.us.com
Reply yeezy shoes
5:32 PM on December 18, 2020 
I simply needed to thank you very much once more. I'm not certain the things I might have done in the absence of those pointers revealed by you regarding such theme. Certainly was a real daunting condition for me, but encountering the very well-written technique you processed that made me to weep with delight. I'm just happier for your advice and wish you recognize what an amazing job you're carrying out instructing men and women by way of your web blog. I'm certain you haven't come across any of us.
yeezy shoes http://www.yeezysus.com
Reply yeezy boost 500
5:30 PM on December 18, 2020 
Thank you for every one of your labor on this site. My daughter really likes engaging in research and it's easy to see why. Most of us know all about the compelling mode you give efficient solutions via the blog and therefore strongly encourage contribution from visitors on that matter plus my simple princess is in fact discovering a great deal. Have fun with the rest of the new year. Your conducting a superb job.
yeezy boost 500 http://www.yeezy-500.us.com
Reply curry 7
5:30 PM on December 18, 2020 
Thank you so much for giving everyone remarkably brilliant possiblity to discover important secrets from this web site. It really is very superb and full of fun for me and my office fellow workers to visit your web site more than 3 times in a week to read the fresh items you have got. And indeed, I am just actually happy with the attractive concepts you give. Some two ideas in this article are honestly the simplest we have all had.
curry 7 http://www.curry7.us
Reply chrome hearts
5:29 PM on December 18, 2020 
My husband and i got quite joyful that Michael could finish off his reports out of the ideas he came across using your site. It's not at all simplistic to simply continually be offering points that a number of people could have been making money from. We take into account we have got the blog owner to give thanks to for that. The main explanations you've made, the easy web site navigation, the friendships you help instill - it is most fantastic, and it is letting our son in addition to our family consider that that article is amusing, and that is exceedingly serious. Many thanks for the whole lot!
chrome hearts http://www.chromehearts.com.co
Reply curry 6
5:28 PM on December 18, 2020 
My spouse and i have been absolutely thrilled that Ervin managed to carry out his research because of the ideas he discovered while using the web page. It is now and again perplexing just to choose to be giving out techniques which men and women could have been making money from. And we do understand we've got the blog owner to be grateful to for that. The entire explanations you made, the straightforward blog navigation, the relationships you aid to create - it's many fantastic, and it's really leading our son in addition to the family do think that concept is brilliant, which is wonderfully mandatory. Thanks for everything!
curry 6 http://www.curry6.net
Reply steph curry shoes
5:31 AM on December 18, 2020 
I really wanted to write down a message to be able to express gratitude to you for these remarkable ideas you are posting at this website. My extended internet lookup has finally been honored with sensible concept to go over with my relatives. I would admit that many of us site visitors are unquestionably endowed to live in a good site with many lovely people with very beneficial advice. I feel extremely blessed to have encountered the webpages and look forward to many more brilliant minutes reading here. Thank you again for a lot of things.
steph curry shoes http://www.curryshoes.net
Reply supreme outlet
5:30 AM on December 18, 2020 
I precisely desired to appreciate you once more. I am not sure the things that I might have taken care of in the absence of the suggestions documented by you relating to this question. Certainly was the frustrating crisis for me personally, but being able to view your specialized manner you handled the issue made me to weep over happiness. I will be thankful for your service and as well , pray you recognize what a powerful job you are providing educating the mediocre ones through the use of your site. More than likely you've never come across any of us.
supreme outlet http://www.supremesoutlet.us.com
Reply off white
5:25 AM on December 18, 2020 
I actually wanted to compose a quick note to be able to express gratitude to you for those magnificent pointers you are sharing on this website. My extended internet investigation has at the end been compensated with useful ideas to go over with my relatives. I 'd repeat that we site visitors are really fortunate to live in a wonderful website with so many wonderful people with useful tricks. I feel quite happy to have come across your entire webpages and look forward to some more enjoyable moments reading here. Thanks a lot again for a lot of things.
off white http://www.offwhiteoutlet.us.org
Reply yeezy boost 350 v2
5:23 AM on December 18, 2020 
I not to mention my buddies were actually going through the excellent guides on your web blog while then came up with a terrible feeling I had not thanked the website owner for those techniques. Most of the ladies were definitely as a result warmed to read them and now have in reality been having fun with these things. Many thanks for truly being really accommodating and for using this sort of exceptional ideas most people are really eager to learn about. Our honest apologies for not expressing appreciation to earlier.
yeezy boost 350 v2 http://www.adidasyeezyboost350.us.com
Reply canada goose
4:57 AM on December 18, 2020 
A lot of thanks for each of your work on this site. Kate enjoys going through investigation and it is easy to see why. Most of us learn all relating to the dynamic manner you make both interesting and useful suggestions by means of your web blog and therefore increase response from the others on the idea then our favorite child has been starting to learn a whole lot. Take advantage of the remaining portion of the year. You have been doing a really great job.
canada goose http://www.canadagooses-outlet.us.com
Reply supreme clothing
4:56 AM on December 18, 2020 
Thanks a lot for giving everyone an exceptionally nice opportunity to discover important secrets from here. It is always very pleasurable and also full of a good time for me personally and my office peers to visit your blog the equivalent of thrice every week to find out the newest tips you have got. And lastly, I am actually fascinated for the cool advice you serve. Selected 1 points in this posting are definitely the finest we have all had.
supreme clothing http://www.supremes-clothing.com
Reply a bathing ape
3:03 AM on December 18, 2020 
I must show my gratitude for your generosity for folks that should have help with the topic. Your very own commitment to passing the message throughout ended up being remarkably good and has really encouraged regular people like me to arrive at their goals. Your amazing invaluable hints and tips signifies a lot a person like me and even more to my mates. Many thanks; from all of us.
a bathing ape http://www.bape-clothing.us
Reply golden goose
3:02 AM on December 18, 2020 
I am just writing to let you be aware of of the outstanding discovery my princess found browsing your blog. She discovered a lot of pieces, with the inclusion of how it is like to possess an incredible helping heart to let many others without difficulty comprehend several advanced issues. You really surpassed my desires. I appreciate you for delivering those effective, trustworthy, edifying not to mention fun tips about your topic to Tanya.
golden goose http://www.goldengoosesneakers.us.org

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0