Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11255 Comments

Reply kd 13
2:03 PM on December 10, 2020 
My husband and i got very fulfilled Jordan could deal with his analysis using the ideas he got through your weblog. It's not at all simplistic to just always be releasing helpful hints many others have been trying to sell. We really do know we've got you to be grateful to for this. The specific illustrations you've made, the simple web site menu, the friendships you will make it easier to instill - it is many impressive, and it's really letting our son in addition to us consider that the matter is brilliant, which is certainly highly mandatory. Thanks for the whole thing!
kd 13 http://www.kd13shoes.us
Reply jordan sneakers
2:03 PM on December 10, 2020 
My husband and i were so fortunate when John managed to finish up his survey by way of the precious recommendations he got through your site. It is now and again perplexing to just happen to be freely giving strategies that many other people have been trying to sell. And we also discover we now have the website owner to appreciate for this. The explanations you have made, the easy site menu, the friendships you give support to engender - it is most unbelievable, and it is leading our son and the family do think this issue is exciting, and that's highly essential. Thank you for all the pieces!
jordan sneakers http://www.jordanssneakers.us.com
Reply retro jordans
1:50 PM on December 10, 2020 
My wife and i felt really excited Peter could complete his inquiry via the ideas he gained using your web page. It is now and again perplexing just to be releasing concepts people may have been selling. And now we grasp we have the blog owner to be grateful to for this. All the explanations you have made, the straightforward web site menu, the relationships you can help to promote - it is everything exceptional, and it's making our son in addition to our family know that that subject matter is enjoyable, which is unbelievably mandatory. Many thanks for all the pieces!
retro jordans http://www.retrojordanssale.com
Reply lebron shoes
1:49 PM on December 10, 2020 
Thanks for all of the efforts on this web page. My mother really likes doing investigation and it is simple to grasp why. Most of us hear all of the powerful manner you create both interesting and useful things through your web blog and as well increase contribution from visitors about this concept while our daughter is without a doubt starting to learn a whole lot. Have fun with the rest of the year. You have been conducting a wonderful job.
lebron shoes http://www.lebron16.us
Reply off white
1:49 PM on December 10, 2020 
I am just commenting to let you be aware of of the terrific encounter my friend's princess obtained going through your web site. She learned a wide variety of details, not to mention what it is like to possess a marvelous coaching heart to have the others smoothly grasp a variety of tricky matters. You truly surpassed people's desires. Thank you for distributing the interesting, dependable, revealing and even easy thoughts on that topic to Evelyn.
off white http://www.offwhiteclothing.us.com
Reply calvin klein outlet
1:48 PM on December 10, 2020 
I would like to express some thanks to the writer for rescuing me from this circumstance. Just after browsing through the internet and getting tips which are not productive, I assumed my life was gone. Living minus the solutions to the problems you have fixed by means of your entire site is a critical case, and the kind which could have badly affected my entire career if I hadn't noticed the blog. Your personal ability and kindness in controlling every part was very helpful. I'm not sure what I would have done if I hadn't encountered such a thing like this. I can at this point look ahead to my future. Thanks so much for this impressive and amazing help. I will not hesitate to refer your web sites to anybody who needs to have guidance on this subject matter.
calvin klein outlet http://www.calvinkleinoutlet.us.com
Reply off white jordan 1
1:46 PM on December 10, 2020 
A lot of thanks for your whole labor on this web page. Ellie delights in doing investigation and it's really simple to grasp why. Most of us know all of the dynamic way you provide informative things by means of your website and even cause contribution from other ones on this area of interest while our own simple princess is truly becoming educated a lot of things. Take pleasure in the rest of the new year. You are doing a brilliant job.
off white jordan 1 http://www.offwhitejordan1.us.com
Reply longchamp
1:46 PM on December 10, 2020 
I simply wished to thank you very much once more. I do not know the things I might have created without these ideas provided by you on this area. Entirely was a terrifying setting for me personally, but observing a skilled technique you treated that made me to jump with joy. I'm just thankful for the assistance and thus expect you really know what a powerful job that you are providing instructing some other people by way of your websites. More than likely you have never met all of us.
longchamp http://www.longchampshandbags.us
Reply golden goose
11:25 PM on December 9, 2020 
I want to show some thanks to the writer for rescuing me from such a issue. Because of scouting throughout the the net and getting suggestions which were not productive, I assumed my entire life was well over. Being alive minus the strategies to the issues you have fixed through your main website is a serious case, as well as the kind which might have adversely damaged my career if I had not discovered your blog. Your good capability and kindness in playing with everything was helpful. I don't know what I would've done if I hadn't discovered such a step like this. I'm able to now look forward to my future. Thanks a lot so much for your skilled and sensible help. I won't hesitate to suggest your web site to any person who ought to have support about this issue.
golden goose http://www.goldengooseoutletstore.com
Reply moncler
11:23 PM on December 9, 2020 
I precisely desired to thank you so much once again. I'm not certain the things that I could possibly have carried out without these ways shared by you directly on this area of interest. It truly was a real alarming circumstance in my view, however , being able to view this well-written approach you resolved it forced me to jump with joy. I'm grateful for your service and then expect you know what an amazing job you are getting into educating the rest via your site. More than likely you've never got to know any of us.
moncler http://www.monclerjackets.us
Reply canada goose jacket
11:21 PM on December 9, 2020 
A lot of thanks for all your valuable efforts on this website. My niece take interest in conducting investigation and it is easy to see why. All of us notice all concerning the lively mode you offer sensible suggestions through your web blog and therefore attract participation from some other people on the area of interest while my child is becoming educated a lot. Have fun with the rest of the new year. You are always carrying out a powerful job.
canada goose jacket http://www.canadagooses-outlet.us.com
Reply jordan shoes
10:25 PM on December 9, 2020 
I actually wanted to type a brief comment in order to thank you for all the splendid tips and tricks you are posting on this website. My prolonged internet look up has at the end been rewarded with extremely good concept to write about with my good friends. I would assume that we readers actually are really fortunate to exist in a perfect website with many awesome individuals with insightful principles. I feel really grateful to have encountered the weblog and look forward to really more fun minutes reading here. Thank you once more for everything.
jordan shoes http://www.shoesjordan.us.com
Reply kd 12
10:25 PM on December 9, 2020 
Thanks a lot for giving everyone a very marvellous chance to check tips from here. It can be so pleasing and as well , stuffed with a great time for me and my office friends to visit your blog on the least 3 times in one week to read through the fresh items you have. And of course, I am also at all times contented with the amazing principles you give. Selected 4 ideas in this post are ultimately the most beneficial we have all ever had.
kd 12 http://www.kd12.us.com
Reply off white hoodie
10:24 PM on December 9, 2020 
I needed to put you this very small observation to help say thanks again for the pleasing knowledge you have provided in this article. It has been pretty generous with you to provide openly all that a lot of people would've offered for sale as an electronic book to help make some money on their own, specifically given that you could possibly have done it in case you decided. The pointers as well worked as a easy way to comprehend other individuals have similar dreams much like mine to understand way more when considering this issue. I think there are many more pleasant moments up front for individuals who looked at your site.
off white hoodie http://www.offwhitehoodie.us.com
Reply longchamp handbags
10:22 PM on December 9, 2020 
Thank you for all your work on this blog. Ellie take interest in managing internet research and it's simple to grasp why. Almost all hear all of the powerful tactic you produce both useful and interesting secrets on the website and improve contribution from some other people on that issue plus our favorite princess has been being taught a whole lot. Take pleasure in the remaining portion of the year. You're doing a superb job.
longchamp handbags http://www.handbagslongchamp.us
Reply yeezy boost 350
10:16 PM on December 9, 2020 
I would like to show my respect for your kindness in support of individuals that need assistance with this important question. Your personal dedication to getting the message along appeared to be remarkably interesting and have usually allowed employees like me to achieve their objectives. Your entire warm and helpful facts entails much a person like me and additionally to my mates. Warm regards; from each one of us.
yeezy boost 350 http://www.yeezyboost350v2stores.us.com
Reply yeezys
9:53 PM on December 9, 2020 
I precisely desired to say thanks again. I do not know the things I could possibly have created without those methods discussed by you regarding this topic. It actually was a challenging scenario in my view, but noticing a new expert avenue you dealt with the issue made me to cry over delight. Now i'm thankful for your work and then have high hopes you recognize what a great job you are always getting into educating people today via a blog. Most likely you haven't come across any of us.
yeezys http://www.yeezysus.com
Reply longchamp outlet
9:53 PM on December 9, 2020 
I would like to show some thanks to you for rescuing me from this type of setting. Just after researching through the the net and meeting advice that were not helpful, I was thinking my entire life was well over. Living devoid of the approaches to the issues you've sorted out by way of your main site is a crucial case, and those that would have in a negative way affected my career if I hadn't noticed your blog. Your own personal capability and kindness in controlling every aspect was crucial. I don't know what I would have done if I had not come across such a thing like this. I can at this moment look forward to my future. Thanks a lot very much for this expert and sensible guide. I will not hesitate to recommend the blog to any individual who should receive direction about this area.
longchamp outlet http://www.longchampoutlets.us
Reply golden goose outlet
9:51 PM on December 9, 2020 
I would like to get across my passion for your kind-heartedness supporting people that actually need help with this important issue. Your special commitment to getting the message throughout has been extremely productive and has surely enabled professionals like me to get to their endeavors. Your informative suggestions indicates a whole lot to me and still more to my mates. Regards; from all of us.
golden goose outlet http://www.goldengooseoutlets.us
Reply chrome hearts outlet
9:51 PM on December 9, 2020 
I'm also writing to make you understand what a really good encounter my cousin's girl developed viewing the blog. She discovered plenty of details, not to mention how it is like to possess a marvelous giving character to let a number of people easily know specified multifaceted matters. You actually exceeded readers' desires. Many thanks for coming up with the helpful, trustworthy, edifying as well as cool thoughts on your topic to Ethel.
chrome hearts outlet http://www.chromehearts.com.co

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0