Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11255 Comments

Reply golden goose
9:50 PM on December 9, 2020 
I actually wanted to construct a small word to be able to say thanks to you for all the fantastic facts you are posting here. My incredibly long internet research has finally been honored with good ideas to talk about with my colleagues. I would repeat that many of us website visitors are quite blessed to live in a useful network with many awesome people with interesting advice. I feel truly happy to have discovered the website page and look forward to tons of more exciting moments reading here. Thanks a lot once again for everything.
golden goose http://www.golden-goose.us
Reply curry 6
9:49 PM on December 9, 2020 
I precisely wanted to say thanks yet again. I do not know what I would have implemented without the information discussed by you directly on that area of interest. It had become an absolute challenging case in my opinion, however , witnessing this well-written fashion you solved the issue made me to weep with joy. I'm happier for the guidance and even hope that you are aware of a powerful job you are carrying out teaching others through the use of your web blog. Most likely you haven't met all of us.
curry 6 http://www.curry6shoes.us
Reply moncler
9:48 PM on December 9, 2020 
I intended to send you that little remark just to say thanks a lot over again for your personal striking guidelines you've documented on this website. This has been really unbelievably generous of you to provide freely just what many people could have advertised as an electronic book to help make some cash for themselves, and in particular now that you could have done it if you decided. Those techniques also acted like the good way to comprehend many people have the identical dreams the same as my very own to know a great deal more with reference to this problem. Certainly there are millions of more enjoyable occasions ahead for individuals that looked over your website.
moncler http://www.monclers.us.com
Reply moncler outlet
8:15 PM on December 9, 2020 
I not to mention my friends ended up analyzing the great information and facts from your site and then immediately got a horrible feeling I never thanked the blog owner for those tips. My guys came certainly joyful to learn all of them and have really been using those things. Thank you for simply being simply considerate and also for obtaining certain magnificent subject matter most people are really wanting to learn about. My very own honest regret for not expressing appreciation to earlier.
moncler outlet http://www.outletmoncler.us.com
Reply bape
8:13 PM on December 9, 2020 
I am writing to let you know what a perfect experience my girl obtained reading through your site. She picked up lots of pieces, not to mention what it's like to possess a very effective helping mood to make the rest with no trouble gain knowledge of specific very confusing matters. You truly surpassed her expected results. Thank you for coming up with such powerful, dependable, explanatory and in addition easy thoughts on the topic to Gloria.
bape http://www.bathing-ape.us
Reply pandora
8:13 PM on December 9, 2020 
Thanks for all of the labor on this web site. Gloria takes pleasure in carrying out internet research and it's really obvious why. A number of us hear all of the dynamic tactic you present very important guides via your website and as well as strongly encourage participation from other people about this content plus my princess is without question learning a whole lot. Have fun with the remaining portion of the year. Your performing a pretty cool job.
pandora http://www.pandora-jewelrys.us.com
Reply yeezy 500 blush
8:12 PM on December 9, 2020 
My husband and i felt so excited when Albert managed to carry out his studies while using the ideas he had from your own site. It is now and again perplexing to simply be giving out key points which others might have been making money from. And we discover we've got you to give thanks to for this. The specific explanations you have made, the simple site menu, the friendships you can give support to instill - it's got everything awesome, and it's aiding our son and the family consider that that theme is interesting, and that is very indispensable. Thank you for everything!
yeezy 500 blush http://www.yeezy-500.us.com
Reply jordan 1 off white
8:12 PM on December 9, 2020 
I and my buddies came reading through the nice tips and tricks from the website and instantly I had a horrible feeling I never expressed respect to the blog owner for those strategies. Most of the young boys were definitely for this reason glad to read them and have now pretty much been enjoying these things. I appreciate you for being so considerate as well as for opting for this kind of exceptional information most people are really wanting to be aware of. My honest apologies for not expressing gratitude to you earlier.
jordan 1 off white http://www.offwhitejordan1.us.com
Reply jordans
1:38 PM on December 9, 2020 
I wish to point out my admiration for your kind-heartedness giving support to folks who really want assistance with the subject. Your special commitment to getting the solution all through appears to be unbelievably good and has regularly allowed many people much like me to achieve their dreams. Your entire informative information indicates a whole lot a person like me and especially to my peers. Thanks a lot; from everyone of us.
jordans http://www.air-jordanshoes.us.org
Reply yeezy boost 350 v2
1:37 PM on December 9, 2020 
My husband and i felt now excited that John managed to complete his investigation because of the ideas he got through your site. It is now and again perplexing to just continually be offering tips and tricks that many the others have been trying to sell. We take into account we need the blog owner to give thanks to for that. All the illustrations you made, the simple site menu, the friendships your site give support to foster - it is everything great, and it is leading our son and us consider that that content is fun, which is exceedingly serious. Many thanks for all!
yeezy boost 350 v2 http://www.yeezyboost350v2stores.us.com
Reply stone island t shirt
1:35 PM on December 9, 2020 
I want to show my respect for your kind-heartedness giving support to those people that really want guidance on that situation. Your very own commitment to passing the solution all through turned out to be rather insightful and have always made employees like me to reach their pursuits. This helpful recommendations means a whole lot to me and still more to my peers. Regards; from each one of us.
stone island t shirt http://www.stoneislands.us
Reply cheap jordans
12:07 PM on December 9, 2020 
I am also writing to make you know of the terrific encounter my daughter developed visiting your web page. She realized plenty of pieces, not to mention how it is like to have an incredible coaching mood to let the mediocre ones without problems master various hard to do matters. You undoubtedly exceeded our expectations. Thanks for imparting such productive, trusted, educational and fun thoughts on your topic to Ethel.
cheap jordans http://www.jordansforcheap.us.com
Reply moncler
12:04 PM on December 9, 2020 
My husband and i felt absolutely cheerful that Louis could do his researching through the ideas he had in your site. It's not at all simplistic just to possibly be handing out tips and hints most people might have been selling. And we all acknowledge we now have the blog owner to be grateful to because of that. The illustrations you made, the easy blog navigation, the friendships you can make it easier to engender - it's most astonishing, and it's aiding our son and us reason why this situation is pleasurable, and that's particularly essential. Many thanks for the whole thing!
moncler http://www.moncler--outlet.us.com
Reply supreme shirt
10:02 AM on December 9, 2020 
I would like to express my love for your generosity giving support to those people who should have help on this particular concern. Your special dedication to passing the message all through ended up being surprisingly helpful and has without exception empowered ladies like me to achieve their endeavors. Your personal important advice denotes a lot a person like me and substantially more to my mates. Warm regards; from each one of us.
supreme shirt http://www.supremesclothing.us.org
Reply steph curry shoes
9:58 AM on December 9, 2020 
I want to show thanks to this writer just for rescuing me from such a issue. Right after exploring throughout the the web and seeing tips that were not helpful, I was thinking my entire life was gone. Existing without the answers to the difficulties you've solved as a result of your entire review is a critical case, and ones which could have in a negative way damaged my entire career if I had not come across your web page. Your training and kindness in handling all areas was helpful. I don't know what I would have done if I hadn't encountered such a point like this. I am able to at this moment look ahead to my future. Thanks so much for the reliable and amazing guide. I won't think twice to refer the blog to anybody who wants and needs recommendations about this area.
steph curry shoes http://www.curryshoes.net
Reply yeezy
9:58 AM on December 9, 2020 
Needed to create you the very small observation in order to give thanks as before just for the pleasing concepts you've shared on this page. It has been really generous with you to grant openly precisely what a lot of people would have offered as an e book in making some dough on their own, most importantly given that you could possibly have tried it if you ever wanted. These tactics also acted as the good way to fully grasp that someone else have the identical fervor much like my very own to figure out significantly more related to this condition. I believe there are many more pleasant occasions up front for individuals who read your blog post.
yeezy http://www.yeezy350boost.us.com
Reply balenciaga sneakers
8:21 PM on December 8, 2020 
I truly wanted to make a simple message to be able to appreciate you for the magnificent ways you are writing here. My considerable internet look up has now been honored with beneficial ideas to go over with my classmates and friends. I 'd declare that most of us website visitors actually are definitely endowed to be in a superb network with many marvellous people with beneficial suggestions. I feel extremely happy to have seen your entire weblog and look forward to plenty of more excellent times reading here. Thank you again for everything.
balenciaga sneakers http://www.balenciagasus.com
Reply off white clothing
8:20 PM on December 8, 2020 
I must express some thanks to this writer for rescuing me from this circumstance. Because of searching throughout the online world and meeting tips which were not productive, I believed my life was done. Being alive devoid of the strategies to the issues you've sorted out as a result of your main site is a serious case, and the ones that could have badly damaged my entire career if I hadn't noticed your blog post. Your personal ability and kindness in maneuvering all the details was tremendous. I am not sure what I would've done if I hadn't come upon such a step like this. I can also at this point look ahead to my future. Thank you very much for this reliable and sensible help. I won't be reluctant to suggest your web site to any person who should have support about this matter.
off white clothing http://www.offwhiteclothing.us.com
Reply jordan sneakers
8:20 PM on December 8, 2020 
Thank you so much for providing individuals with a very remarkable chance to read in detail from this site. It's usually so superb plus full of a great time for me personally and my office colleagues to search your web site at the least thrice every week to read through the newest items you have. And lastly, I'm also certainly impressed with your unique principles served by you. Certain two facts in this post are surely the most beneficial we have all had.
jordan sneakers http://www.jordanssneakers.us.com
Reply jordan shoes
8:19 PM on December 8, 2020 
I actually wanted to write down a simple note to appreciate you for all the magnificent guidelines you are writing on this website. My incredibly long internet lookup has at the end been honored with useful content to go over with my classmates and friends. I would believe that most of us visitors actually are unequivocally lucky to be in a wonderful place with very many brilliant professionals with insightful strategies. I feel very much privileged to have discovered your webpage and look forward to so many more excellent times reading here. Thanks a lot once more for all the details.
jordan shoes http://www.jordanstoreonline.com

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0