Maggie Atkinson Consulting Ltd

Change management in a challenging world


Blog

As the old year comes towards its end: 02/12/2020

Posted on December 2, 2020 at 8:30 AM

I write as England emerges, blinking and wary, into a slightly more active, slightly less locked down December. We seem to have been sleep walking at times in recent months, though for many of us the dreams concerned have been busy, at times frantic!

I posted my Christmas cards this morning. 2nd day of opening Advent calendar doors, and unusually for me, they're away.  Not because I've wasted working days writing them, but because sleep has been elusive, and somehow filling the time I'm awake feels important.  As we count the days towards Christmas, at our house marked by consuming one small chocolate a day, I have more questions than answers about what's to come.  This is largely because my clients are also wondering and worrying.  I join them in their thinking about eventualities they have yet to face.  It's part of the job I do for them.  

The issues facing public services feel the same as they did before March - but as one senior leader said recently,  "yes, but just a lot more so."  Vulnerabilities in communities are still there.  The needs of children young people and families are no less, indeed for the most needy they are still more, pressing.  There's a sense of frustrated urgency in the air because for some citizens things are far worse now than they were at the start of all this. The clients' lament is, "We want to change the services that respond, we can see what needs doing, we want to be more present, more visible, more driving of the change.  We just don't have the people, the money, the energy or the head space to do that whilst also dealing with all the repercussions of the pandemic.  Not yet.  We will, if only we are recourced to do what we need to do.  Just not yet, and not at all if we are not resourced."   

The same leaders, managers and providers are equally keen to build on what responding to the pandemic has made them do together: things they should have been brave enough to do a long time ago. This is joined up work they don't want to stop doing, even when they are not grappling with CV19.  In every locality I work in, there has been and continues to be the concerted, determined, rapid dismantling of silo walls that previously slowed down their delivery to communities unfettered by too-solid boundaries between public bodies.  There has been a willingness, by their staff at all levels, to step into previous "discomfort zones":  to mix teams, to share resources, to work in flexble, agile ways.  To prove yet again, if proof were needed, that the Town or County Hall knows communities better, and can act for them more impactfully, faster and cheaper, than Whitehall ever could. Those lessons for the nation are ones we will forget "afterwards" at our peril.

We are still in uncertain times, despite today's splendid news that a first CV19 vaccine has been cleared for UK use. We cannot duck other contextual issues though, can we? The lost jobs that will go on growing in number and attendant misery before the economic landslide stops;  the massive public borrowing we will all have to pay back somehow, some time;  the fact our heads have been so full that we have set to one side both climate change, and the December 31st dawn of reality around the UK's parting from the EU.  I will take a break over Christmas and New Year with more uncertainty about what I expect 2021 to bring than I can remember in any turning year in my lifetime. We will look back at 2020 as an extraordinary, scary, brave and resourceful year.  And I hope we will remember and act on what it taught us about how amazing we can be when we work generously together, for a common cause.  

 


Are we nearly there yet? (posted in late May 2020)

We seem to be living in a liminal space at the moment. Between times. In uncertainty about where we stand, what the real picture is, how we are really doing. What will come next and what will life be like when it does, whatever "it" is? Is there going to be a moment when the sands stop shifting and we are certain things are going to be OK - for everybody? Are we locked down, or aren't we? Does the answer depend on who we are and what place we are considered to hold in society?

 

 

 

My work has continued, at a lower rate than usual, but there. Much of it is perfectly doable online including through any one of a number of video conferencing, document and presentation sharing programs. The consultancy I do, the safeguarding partnerships in which I'm involved, the charity whose Board I chair, the education partnership I also chair, are all still active. We have all met several times since late March, tea cups in hand, joggers on, hairstyles getting just a touch unruly by now. My fitness classes have been delivered to my exercise mat, in my bedroom, by my regular merciless teachers, three or four times a week. Some of my neighbours' children have been in school throughout because their parents are key workers. We have neighbours whose work in and with communities, or in vital industries and businesses that couldn't stop or close, some of whose shift patterns cover 24 hours a day 7 days a week, has never broken stride. You can't get a routine GP appointment or an equally routine blood or urine test for love nor money in my local health economy, but never fear, the vets are all still working in case your dog gets sick. Don't ask.

 

 

 

I have witnessed some remarkable phenomena as this emergency has continued. I've been blown away by the generosity in my community: people shopping for each other, keeping a watchful not obtrusive eye on neighbours and friends, being phone buddies to strangers, putting together treat packs for medics at the local hospital, taken in by one neighbour who works there, deeply appreciated by the recipients. We gathered at the required "shout your greetings and toast the moment from afar" VE75 community afternoon, kept our distance, revelled in being almost but not quite together, then all went home. We are planning a street reunion once we can see each other and enjoy each other's company as much as this close-knit little community is used to. As far as I'm aware, nobody living near me has been silly enough to fight for space on a beach or in a crowded park on any of the bank holidays we have had to date. Many continue to walk in nearby countryside or along the Essex rivers and creeks to which we so close. We have had 2 cases of CV19 among our neighbours, both Doctors, both BAME members of British society. Both are now well, each walking a slow recovery road but well.

 

 

 

...... And yet .....

 

 

 

As I write, a lovely neighbouring family is hosting a party in the sunshine. 2 sets of 2 parents, one single adult, 7 children all under 6, no social distancing I can see or hear. My anxiety levels as I listen to their laughter are not as low as I would wish, given the hosts live next door and a 5 foot fence is all that separates us. They are having a lovely time. Soon, at least two of the children will be back in school, as will two of the adults, who are teachers. They have both worked a rota - face to face days in school for key-workers' or particularly vulnerable children, the other working days including across the Easter holidays and many weekends, to keep their students both gainfully occupied at home and in touch with school, however their families or the school authorities feel about the sudden change of circumstances that started in late March.

 

 

 

The realisation has dawned on us all that at some point, however wary or critical we may be, we are all going back out there. We will not remain in this "between this state and that," "low-water mark as tides change and the land shifts under us" position. Face to face as well as online existences will be picked up again. I hope, given this virus - like colds or seasonal flu - isn't going away, that we will not forget what society can be at its very best. Yes, at the moment that "best" is driven by extraordinary circumstances, but it is teaching us things about ourselves that should permanently improve how we work, with whom, to achieve what; how we travel, why, and to do what when we arrive; and how we prove that we value what those who keep us going actually do. In our shops, at the council with its many unseen but vital services, for the Royal Mail or delivery companies, in schools and the health service, and more. We need each other - in this "between places" place, AND once we reach the end of this journey and start another.


Categories: None

Post a Comment

Oops!

Oops, you forgot something.

Oops!

The words you entered did not match the given text. Please try again.

11283 Comments

Reply yeezy boost 350 v2
4:35 PM on June 7, 2021 
I would like to show some appreciation to the writer for bailing me out of such a instance. Because of checking throughout the the web and getting views which were not powerful, I was thinking my entire life was well over. Living devoid of the approaches to the issues you've resolved all through your posting is a crucial case, as well as those which may have adversely affected my entire career if I hadn't noticed the website. Your actual natural talent and kindness in dealing with almost everything was vital. I'm not sure what I would've done if I had not discovered such a point like this. I can also at this moment look ahead to my future. Thanks for your time so much for the impressive and results-oriented help. I will not think twice to suggest your site to any person who would need counselling on this topic.
yeezy boost 350 v2 http://www.adidasyeezyboost350.us.com
Reply golden goose
4:19 PM on June 7, 2021 
I simply desired to thank you so much once more. I'm not certain what I would've undertaken without the type of creative concepts documented by you concerning such a industry. It became a real intimidating setting in my position, but coming across a well-written tactic you resolved that made me to jump for contentment. Extremely grateful for your guidance and even wish you really know what an amazing job you were putting in instructing many others with the aid of your site. I know that you have never met all of us.
golden goose http://www.goldengoosesneakers.us.com
Reply off white jordan 1
3:59 PM on June 7, 2021 
I must point out my respect for your generosity giving support to those people who really need assistance with the topic. Your special commitment to getting the message all-around appeared to be unbelievably useful and have truly made many people just like me to realize their targets. This helpful tutorial implies so much a person like me and far more to my office workers. Thank you; from all of us.
off white jordan 1 http://www.offwhiteshoes.us.com
Reply air jordan 1
3:03 PM on June 7, 2021 
My spouse and i felt ecstatic when Louis could conclude his web research by way of the ideas he grabbed through your web page. It's not at all simplistic to simply choose to be offering procedures which usually many others may have been trying to sell. We fully grasp we need the website owner to give thanks to for this. Those explanations you have made, the easy site menu, the relationships you can make it possible to instill - it is mostly amazing, and it's really making our son in addition to our family understand the subject matter is fun, which is especially essential. Thank you for the whole thing!
air jordan 1 http://www.jordan1shoes.us
Reply off white
2:34 PM on June 7, 2021 
I wish to get across my gratitude for your kindness for those individuals that need help on this one idea. Your personal dedication to getting the message all through appears to be really productive and have continuously empowered ladies much like me to attain their dreams. This invaluable instruction can mean a great deal to me and substantially more to my mates. With thanks; from everyone of us.
off white http://www.offwhiteoutlet.us.org
Reply supreme shirt
2:33 PM on June 7, 2021 
I want to show my appreciation to the writer for bailing me out of this trouble. After researching through the online world and coming across proposals that were not powerful, I assumed my life was gone. Living devoid of the approaches to the issues you've solved through your good posting is a crucial case, and the ones that could have in a negative way damaged my entire career if I had not come across the blog. The skills and kindness in dealing with the whole lot was priceless. I don't know what I would've done if I had not come across such a thing like this. I can at this moment relish my future. Thank you very much for the high quality and result oriented help. I will not hesitate to recommend your web page to anyone who should have counselling about this area.
supreme shirt http://www.supreme.us.org
Reply moncler
2:32 PM on June 7, 2021 
I and my pals have already been checking the best procedures on the website and so before long I had a terrible suspicion I had not thanked the site owner for those tips. Most of the women had been certainly joyful to see all of them and have now undoubtedly been taking pleasure in these things. Appreciation for indeed being indeed thoughtful as well as for choosing some superb useful guides most people are really desperate to learn about. My honest regret for not expressing gratitude to earlier.
moncler http://www.monclerjackets.us.org
Reply supreme hoodie
2:32 PM on June 7, 2021 
My spouse and i have been very fulfilled that Michael managed to carry out his reports through the ideas he gained using your site. It is now and again perplexing to just choose to be making a gift of guidelines that many most people might have been trying to sell. Therefore we remember we now have the website owner to appreciate because of that. The explanations you made, the simple website menu, the relationships your site give support to engender - it's many excellent, and it's helping our son in addition to us know that the content is satisfying, and that is exceptionally essential. Many thanks for all!
supreme hoodie http://www.supremes-clothing.com
Reply yeezy
2:31 PM on June 7, 2021 
Needed to put you a tiny note so as to say thanks yet again considering the stunning tricks you have provided on this website. This is quite remarkably generous of you to convey without restraint all that a few people could possibly have offered for sale as an e book to earn some bucks for their own end, notably considering that you might have done it in case you decided. Those points as well acted as the easy way to be sure that other individuals have the same dreams similar to my own to understand much more when it comes to this condition. Certainly there are lots of more pleasurable moments in the future for those who scan your website.
yeezy http://www.yeezy-supply.us.org
Reply hermes belts
2:31 PM on June 7, 2021 
I actually wanted to construct a note to appreciate you for some of the stunning ways you are writing at this website. My prolonged internet research has now been honored with good details to exchange with my companions. I 'd point out that many of us readers actually are quite fortunate to exist in a perfect community with so many awesome individuals with very beneficial things. I feel truly privileged to have used your website page and look forward to so many more fun minutes reading here. Thank you again for a lot of things.
hermes belts http://www.hermesbelts.com
Reply longchamp
2:29 PM on June 7, 2021 
I want to convey my love for your generosity giving support to men who really need help on this one study. Your personal commitment to passing the message all through became quite productive and have really enabled many people much like me to realize their endeavors. This useful tutorial means much a person like me and extremely more to my office colleagues. Thanks a ton; from everyone of us.
longchamp http://www.longchampshandbags.us.org
Reply supreme hoodie
2:12 PM on June 7, 2021 
I have to point out my passion for your kindness giving support to women who actually need assistance with this content. Your personal dedication to passing the solution all-around appears to be certainly practical and have regularly encouraged employees much like me to achieve their aims. Your amazing informative help entails a lot a person like me and much more to my fellow workers. Thank you; from all of us.
supreme hoodie http://www.supremes-clothing.com
Reply Direct Lenders
1:36 PM on June 7, 2021 
secured loan
Reply supreme clothing
1:30 PM on June 7, 2021 
I enjoy you because of each of your work on this web page. My daughter enjoys participating in investigations and it's easy to understand why. I learn all about the lively method you make sensible items through the website and therefore recommend response from other people about this subject matter plus our favorite daughter is without question becoming educated a lot of things. Have fun with the remaining portion of the year. You have been conducting a great job.
supreme clothing http://www.supremeclothing.us.org
Reply kevin durant shoes
11:49 AM on June 7, 2021 
I am also commenting to let you know of the excellent encounter my cousin's princess encountered going through the blog. She came to understand a good number of details, which included what it is like to possess an amazing helping character to make other people smoothly thoroughly grasp certain very confusing subject matter. You undoubtedly did more than readers' expected results. Thank you for presenting those practical, dependable, informative not to mention unique tips about that topic to Julie.
kevin durant shoes http://www.kd12.us.com
Reply jordan shoes
10:34 AM on June 7, 2021 
My spouse and i were absolutely joyous when Edward could round up his research with the precious recommendations he had from your own site. It is now and again perplexing just to possibly be giving for free guidelines people might have been selling. And we all discover we've got you to appreciate for that. The type of explanations you made, the simple web site menu, the relationships you can make it easier to instill - it's got many fantastic, and it's really facilitating our son and our family reckon that the situation is pleasurable, which is certainly unbelievably mandatory. Thanks for all the pieces!
jordan shoes http://www.jordan6.us.com
Reply stone island outlet
10:34 AM on June 7, 2021 
I precisely needed to appreciate you all over again. I am not sure what I would have handled without the type of solutions documented by you directly on such a subject matter. Completely was a very distressing issue in my circumstances, nevertheless seeing your professional strategy you resolved the issue made me to cry with delight. Extremely happier for your support and thus wish you find out what a great job you are always undertaking teaching people today with the aid of your webpage. I know that you have never met all of us.
stone island outlet http://www.stone-island.us.com
Reply irving shoes
10:34 AM on June 7, 2021 
Thank you a lot for providing individuals with such a breathtaking possiblity to read articles and blog posts from this site. It's usually very brilliant and also jam-packed with a lot of fun for me and my office co-workers to visit the blog at the very least thrice per week to read through the fresh secrets you have got. Of course, I'm so at all times amazed with your unbelievable inspiring ideas you give. Certain 2 points in this post are easily the very best I have had.
irving shoes http://www.kyrieirving-shoes.us.com
Reply hermes belts
10:33 AM on June 7, 2021 
I have to show thanks to the writer just for bailing me out of such a dilemma. Right after surfing around through the world wide web and getting methods which are not helpful, I figured my life was well over. Living without the solutions to the problems you've resolved as a result of the report is a crucial case, as well as the ones which may have negatively affected my career if I had not encountered your web page. Your own personal know-how and kindness in playing with a lot of stuff was useful. I am not sure what I would have done if I had not come upon such a point like this. It's possible to now relish my future. Thanks very much for your impressive and effective help. I won't be reluctant to recommend your blog to any individual who should receive guidelines about this area.
hermes belts http://www.hermesbelts.com
Reply curry shoes
10:33 AM on June 7, 2021 
I wish to show my respect for your kindness in support of folks that must have help with your theme. Your real dedication to getting the message around turned out to be certainly important and has specifically enabled men and women much like me to attain their goals. Your entire important guideline can mean a great deal to me and far more to my office colleagues. Many thanks; from each one of us.
curry shoes http://www.stephcurry.us

Ah, to live in interesting times!

I'm sure that, like me, for many contacts and colleagues, working days are running in anything but the usual order, anything but the usual way. For me, business has stopped for the time being, all bar finishing off some vital tasks to conclude a great assignment with a client whose people gave, gave and gave again as I worked to help them problem solve and solution find. I am still adjusting to the fact that, the diary being on hold (not closed!) there is, for the first time in my working life, no rush.  No urgency in getting that domestic business done around my business and the people who seek to use it. I can take my time in the kitchen and the garden, at the piano or in my permitted outside exercise a day.  This is not my style, and it makes me a bit jumpy.  It's a struggle to believe it, let alone let my clock run slower than usual.  For former colleague DCSs and their staff and partners, whilst some of the everyday clutter might have set itself aside, their days are very full, their sleeves rolled up and their heroic efforts focused on ensuring the people they serve are as safe as possible, for as long as possible, with as much dignity and support as can be afforded them. I salute them, as ever.  I do remember what single community crises were like when I did the job.  But then there was simply nothing of the scale, or the likely longevity, of the current massive challenge facing them, and society, right now.   


This period of enforced introspection has got me thinking, mostly in the researcher part of my brain.  What I see on a daily basis is that, beyond the muppets who don't think Covid19 is serious or could affect them and won't modify their conduct beyond getting mad and behaving badly, thousands of people are just doing good. Volunteering, offering simple help like dropping off shopping on a neighbour's doorstep, going a LOT further and putting themselves on the line, offering free online support to parents whose children are not at school so everybody may be feeling the strain.  The observer in me is starting to hatch some ideas that would bear scrutiny when this is all over.  Here are some research questions you might help me think about!


Will the economy recover? Or will we have to grow to being, by necessity, a more socially aware nation that seeks out and supports our strugglers rather than blaming them for their own situations then getting on with our own lives?  What will a national workforce look like when we are through the other side?  Will we stay connected, or are we likelier to go back to being frantic, self-absorbed, as our pre-crisis behaviour tended to make us?  Will the memory of when people pulled together, stayed local, formed bonds via Zoom or Skype or WhatsApp linger?  Will we mark when we realised that "We don't need that meeting" was an actual thing?  When people found both altruism and skills they didn't know they had?  When all this is over, can we harness citizen research as well as that done in academia to explore the phenomena we are witnessing as people turn towards others as well as addressing their own concerns?  Or does it take a serious crisis, another Covid19, to make us step into a shared mental and emotional space and capture what it teaches us rather than staying in our own, meaning we will forget? I'm working on some approaches to research bodies on all this, given this is a truly remarkable, as well as a sad, scary, deeply unsettling and uncertain - an "interesting" - time.


If you would like to co-explore what I ruminated on above, or if like me you are watching fascinated as people stop buying what they don't need and concentrate on what they and others do need? Together?  Please get in touch!  


And in the meantime? Stay safe.  Good luck. And if you are in an organisation that's keeping us all going, thank you.

0