Challenging times and constrained resources place ever greater demands on services' commissioners and providers. Continued change in policy, regulatory and financial environments do not lessen users' demands, or their expressions of need based on what they think public bodies should offer. Old ways of doing things, or minor adjustments to "how we've always done things," rarely secure continued good results or move a struggling service towards success. Many organisations no longer have the capacity, or the people, to both deliver "the day job" and simultaneously analyse and understand the need for, and then devise, implement and embed change. This is where focused, collaborative consultancy from Maggie can help.  

That an organisation's internal dialogue needs to change, that services need better to empower users to do more for themselves, that the same services need to work differently to change the dynamics - all these are clear. Making change happen is the challenge!

Maggie comes into your organisation, working alongside you. She works with decision and policy makers, strategic leaders, operational managers, staff, partners and stakeholders to improve shared understanding of the issues you face, and agreed ways to deal with them successfully with each partner playing to their strengths. Evidence based feedback on current situations, leading to advice on how you might close the gaps between the present and your ambitions, will lead how she works with you and your teams. Co-construction of workable solutions, and helping to plan how you and partners will find them, are built in. Maggie's work leaves her clients ready to implement evidence-based, tailored, positive change, towards ensuring long term sustainable success: for services, and for those who need them.

Data and budget analysis, advice on service delivery and operating models, workflow analysis, reflections on what all of these variables show, are all done over an agreed time frame. The programme remains yours throughout. Maggie helps, creates capacity and new ways of looking at your strengths and your needs, as foundations for future development. Continuous discussion and feedback are built in, working towards change management advice on which you can base what you go on to do over the longer term. Contact Maggie to discuss our possible work together, on the form below